Store: Nauti-Lass Ponds & Critters, Inc.

  • Overall Ratings Score: 5.0 (104)
  • Percent Positive: 99% from all time
  • Reciprocated Ratings: 0% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 1 18 103
Neutral (3 Star) 0 0 0
Negative (1 Star) 0 1 1

Detailed Ratings

Average Count
Item as described 104
Seller communication 104
Shipping time 104
Shipping packaging 104
Below is feedback left by buyers about this user.
Our cherry head tortoise arrived on time at the facility. The package looked like it was transported with care. We've had the tortoise for almost a week, she is very healthy and active. 100% good experience with this seller. Highly recommend. - Apr. 05, 2022
Rating by n***o for Cherryhead Tortoises Red-Footed Tortoise
Really attentive. Any questions I have, he responded quickly. On time with shipping. Glad that I bought the Hermann tortoise from him. - Mar. 30, 2022
Rating by n***2 for Hermann's Tortoises
Rating by n***2 for Hermann's Tortoises
I had a great expieriance and I am completely happy with our tortoise . - Mar. 19, 2022
Rating by s***b for Redfoot Tortoises Red-Footed Tortoise
Beautiful turtles and excellent service. - Feb. 23, 2022
Rating by t***2 for Eastern Painted Turtles
Perfect, Received my animals in perfect health. Very well packaged. Will purchase again. - Jan. 28, 2022
Rating by b***3 for Cagle's Map Map Turtle
I got two common musk hatchlings. They arrived on time and safely. Everything went according to plan. Definitely recommend them for water turtles! - Dec. 07, 2021
Rating by a***0 for Common Musk Mud & Musk Turtles
My purchase couldn't have gone better. I would purchase again and feel confident everything would go well. I was most impressed with the packaging and how my turtles had the proper heat and overall comfort on a cold shipment in Nov. - Dec. 09, 2021
Rating by w***0 for Western Painted Turtles
I’m so happy with my order and Herman’s tortoise - Oct. 24, 2021
Rating by h***n for Hermann's Tortoise
Rating by h***n for Hermann's Tortoise
Wonderful communication and helpful! Didn’t seem bothered by my questions and offered to answer any questions we may have in the future. Thank you! - Aug. 26, 2021
Rating by j***7 for Pink Belly Sidenecks Side-Necked Turtle
Great service and arrived on time in perfect health - Aug. 26, 2021
Rating by d***1 for Western Painted Turtles
Very happy with our little red foot! Would definitely order again. - Aug. 18, 2021
Rating by s***a for Redfoot Tortoises Red-Footed Tortoise
I would recommend them to anyone. Went very smoothly. - Aug. 05, 2021
Rating by b***s for Ornate (Desert) Box Turtle
Easy to deal with. Fast response. Would recommend anytime! Thanks so much! - Jul. 15, 2021
Rating by a***9 for Central American Ornate Wood Turtles
They got right back to me. Animals arrived healthy and on time. Weather was taken into consideration when planning to ship. I will use again! - Jul. 04, 2021
Rating by j***y for European Pond Turtles
I inquired about buying a pair of Rio Grande Cooters, they informed me that they only had one left which was fine. Once we confirmed my nearest s Fedex hub, they sent the little beauty to me in excellent condition. Thanks Nauti-Lass - Jul. 27, 2021
Rating by r***s for Rio Grande Cooters Slider Turtle
Great service and the turtle looks awesome - Jun. 03, 2021
Rating by j***2 for Central American Ornate Wood Turtles
Excellent Seller. I got exactly what I ordered. All arrived alive with a healthy appetite. They are all doing Beautifully! A+ 5 out of 5 stars Highly Recommend. I look forward to buying many more turtles here. - May. 24, 2021
Rating by b***o for Ouachita Map Turtles
Rating by b***o for Ouachita Map Turtles
I had no problems and got exactly the cute turtle I wanted! - May. 13, 2021
Rating by j***o for Mississippi Map Turtles
Money well spent? - Apr. 06, 2021
Rating by m***c for Florida Snapping Turtles
Healthy turtles and good communication! Will be buying from this seller again! - Apr. 08, 2021
Rating by j***s for Razorback Musk Turtles Mud & Musk Turtles
Just got a hatchling Hermanns tortoise. Quick easy responses to questions. Packaging was done well and the tort arrived healthy and energetic. Some mites were in the packing moss but a quick response solved that problem. I would buy from this seller. - Mar. 26, 2021
Rating by c***k for Hermann's Tortoise
Rating by c***k for Hermann's Tortoise
Easy, quick, trustworthy - Mar. 22, 2021
Rating by p***n for Leopard Tortoise
Rating by p***n for Leopard Tortoise
The turtle arrived very well packaged and very healthy already very active in his tank I would do business with this seller again no doubt thanks a bunch! Kris - Mar. 17, 2021
Rating by l***2 for Common Snapping Turtles
Very easy to purchase my red foot! Received it quickly and perfectly! It was safe and sound in its package and ready to be placed in it new home! Thank you!! Will definitely be purchasing again from you all! - Feb. 04, 2021
Rating by h***1 for Redfoot Tortoises Red-Footed Tortoise
Thanks it was a fast and efficient transaction. - Feb. 01, 2021
Rating by o***s for Eastern & Mississippi Mud Turtles Mud & Musk Turtles
Our little one is an amazing addition to our home and is so loved already!!!! Thank you - Jan. 14, 2021
Rating by c***8 for Leopard Tortoise
Rating by c***8 for Leopard Tortoise
EXCEPTIONAL! VERY PLEASED - Jan. 07, 2021
Rating by t***1 for Eastern Painted Turtles
Happy healthy turtle, great price. Will order from them again. - Nov. 28, 2020
Rating by l***1 for Reeves Turtle More Turtle
I didn’t purchase the red foot tortoise but I did purchase a pair of Hermann tortoise. My experience was excellent from beginning to end. Great communication, knowledgeable advice on care, and made shipping arrangements due to the cold weather. - Nov. 18, 2020
Rating by p***t for Redfoot Tortoises Red-Footed Tortoise
Very helpful - Nov. 05, 2020
Rating by c***9 for Razorback Musk Turtles Mud & Musk Turtles
Great seller fast shipping - Oct. 05, 2020
Rating by a***2 for Eastern Box Turtle
Rating by a***2 for Eastern Box Turtle
Received package from seller the day after purchase. The Ornate Box Turtle that was sent was beautifully marked, healthy, arrived in excellent condition and began eating, like a hog, the very next day. I will buy from this seller again. - Oct. 05, 2020
Rating by t***r for Ornate (Desert) Box Turtles
Communication was great, animals were packed perfectly. Highly recommend this seller. - Oct. 04, 2020
Rating by w***t for Rio Grande Cooters Slider Turtle
excellent experience. very quick to respond, highly recommend seller. eastern box turtle was in perfect health. - Oct. 03, 2020
Rating by w***2 for Eastern Box Turtle
Rating by w***2 for Eastern Box Turtle
The three mud turtles were in separate deli cups with humid moss.The turtles are very active and so pretty - Sep. 24, 2020
Rating by j***2 for Red Cheek Mud Turtle Mud & Musk Turtles
Everything was perfect,the turtles look amazing - Sep. 26, 2020
Rating by t***i for Yellow-bellied Slider Slider Turtle
Got quick responses from Stephen over at Nauti-Lass. Was very quick to answer all my questions and help me make a purchase. Turtles were packaged next day and I received them this morning. All three are totally healthy and free of injuries, thanks!!! - Sep. 19, 2020
Rating by x***x for Western Painted Turtles
Red foot tortoise arrived quickly and safely. And doing great! - Sep. 03, 2020
Rating by s***3 for Redfoot Tortoises Red-Footed Tortoise
This experience was great. They responded quickly and worked with me when some of my info got mixed up. Would buy from again. - Aug. 17, 2020
Rating by q***3 for Redfoot Tortoises Red-Footed Tortoise
Got the baby map very quickly. It is nice and alert and seems very healthy and was packed good. I'm am very happy with the purchase. - Jul. 23, 2020
Rating by n***1 for Cagle's Map Turtle
Rating by n***1 for Cagle's Map Turtle
My little tortoise was delayed in transit, but arrived safe & warm. Seller had excellent communication, was very professional & the packaging was wonderful. The tortoise was already eating within minutes of being added to the enclosure. Thank You! - Jun. 24, 2020
Rating by c***9 for Leopard Tortoises
Rating by c***9 for Leopard Tortoises
I had a great experience at arrival both of my turtles were very active and running around. They are now in a community tank with a total of four turtles in it and are happy and friendly. - Jun. 25, 2020
Rating by a***2 for Kwangtung River Turtles More Turtle
Very healthy turtle 🐢 every thing went smoothed. No problems. Recommend them 👌 - Jun. 22, 2020
Rating by d***3 for Mississippi Map Turtles
This whole transaction was seamless and pleasant. Mr Lass was quick to respond and kept his promise. I received a healthy and happy baby Hermann's Tortoise that my daughter is utterly in love with. Thank you sir. - Jun. 18, 2020
Rating by c***y for Hermann's Tortoises
Rating by c***y for Hermann's Tortoises
Perfect animals! Great packing and shipping! Professional communication! Thanks! - Jun. 17, 2020
Rating by j***y for Elongated Tortoises
Rating by j***y for Elongated Tortoises
My baby tortoise came in and doing well already - Jun. 11, 2020
Rating by j***1 for Hermann's Tortoises
Rating by j***1 for Hermann's Tortoises
Very responsive and helpful before purchasing. Extremely fast shipping and excellent packaging. The turtle is exactly what I wanted. Great experience all around. - Jun. 10, 2020
Rating by l***r for Central American Ornate Wood Turtles
Got my little guys safe and sound will definitely buy from them again. - Jun. 06, 2020
Rating by d***7 for Mississippi Map Turtles
. - May. 31, 2020
Rating by r***g for Mississippi Map Turtles
This was a fantastic breeder / seller to work with! Very fast communication, very friendly to work with, willing to answer all of my questions... I would absolutely recommend this seller to friends, family and strangers. - May. 22, 2020
Rating by k***e for Common Musk (Stinkpots) Mud & Musk Turtles