Store: New England Reptile Distributors

  • Overall Ratings Score: 4.7 (100)
  • Percent Positive: 92% from all time
  • Reciprocated Ratings: 0% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 12 31 92
Neutral (3 Star) 0 2 3
Negative (1 Star) 0 1 5

Detailed Ratings

Average Count
Item as described 100
Seller communication 100
Shipping time 100
Shipping packaging 100
Below is feedback left by buyers about this user.
I worked with Grant and it was great. He went out of his way to make sure my order was squared away. My Boa is way more beautiful in person than in a picture and she’s a sweetheart. - Apr. 29, 2022
Rating by h***5 for 2021 Female Squaretail Het Albino $300.00 Boa Constrictor
Beautiful, healthy little snake—sweet as can be and everyone’s favorite. 🥰 - Apr. 10, 2022
Rating by l***3 for 2021 Female Leopard Piebald Ball Python $550.00
We are very happy with the communication and the quality of snake we purchased. - Dec. 06, 2021
Rating by b***0 for 2021 Male Candino Pinstripe Het Piebald Ball Python
Beautiful animal. Very nice people to do business with. I would buy from them again. - Dec. 11, 2021
Rating by j***l for Female GHI Ball Python
Easy transaction! - Sep. 28, 2021
Rating by d***o for 2020 Female Leopard Black Head Ball Python
The hurricane delayed shipping by a week- no fault of seller who kept me posted. Good communication! My healthy new girl arrived safe and sound. Thanks NERD! - Sep. 09, 2021
Rating by d***y for 2021 Female Pastel Het Desert Ghost Poss Het Clown Poss Het Ghost Ball Python
Perfectly shipped and the snake is even better than I imagined! - Aug. 26, 2021
Rating by r***t for Male Super GHI Het TSK Axanthic Het Clown Ball Python
Beautiful snake. He wouldn't eat FT, but I was able to get him to eat on a live mouse fuzzy. Picked him up in person, Shipping ratings not applicable. - Aug. 11, 2021
nerd replied: So happy to hear you're enjoying the animal! - Aug. 11, 2021
Rating by s***s for 2021 Male Leopard Piebald Ball Python
The snake I received was just as described, and was shipped very swiftly. I even asked the seller a couple questions and they were very fast to respond and super helpful! I'd gladly order from them again! I greatly appreciated all of the help - Jul. 24, 2021
nerd replied: Thank you very much!!!! It's hard to manage all of our inquiries at times so I am HAPPY we did not let you down!!! Kev - Jul. 24, 2021
Rating by s***r for 2021 Male IMG Jungle Possible Het Albino Boa (Lipstick Line) Boa Constrictor
NERD is awesome of course! - Jul. 10, 2021
nerd replied: Thank you for the kind words! - Jul. 10, 2021
Rating by e***s for Proven Breeder Pinstripe Enchi Ball Python
Perfect beautiful healthy snake and the kink isn't even that bad!!! We are in love with her!!! - Jul. 01, 2021
nerd replied: So happy to hear that she is loved with her new family! We are glad you are enjoying her as much as we did! - Jul. 01, 2021
Rating by c***9 for Caramel Cryptic *PET ONLY* "Lucy" Ball Python
Excellent all around - Jun. 24, 2021
nerd replied: Thank you very much!!!! That makes us SMILE!!! K - Jun. 24, 2021
Rating by g***m for 2021 Male WOW Lipstick/Coral Sunglow Jungle Boa Boa Constrictor
Everyone communicated very well. The snake was shipped quickly and arrived on time. They made every part of the process as easy as could be. - Jun. 18, 2021
nerd replied: We are so happy that you had a great experience and can't wait to hear updates on how the animal grows for you! - Jun. 18, 2021
Rating by j***r for Bumble Bee Enchi Het. Piebald Ball Python
Coloring of animal seems slightly muted but otherwise as shown. Packing paper seemed to get everywhere while unpacking. Still super stoked with purchase. - Jun. 03, 2021
nerd replied: So happy to hear the animal arrived safe and sound! It could be muted if it was going into a fresh shed so definitely keep an eye out for that! - Jun. 03, 2021
Rating by c***d for 2021 Smokin Male Sunglow Jungle Possible Het Anerythristic Boa Lipstick Boa Constrictor
NERD answer right away and are very friendly. Shipping was fast and my snake showed up safe and exactly as advertised. I’m looking forward to doing more business with NERD they are awesome. - May. 26, 2021
nerd replied: I'm so happy to hear you had a great experience and that he arrived safe and sound! - May. 26, 2021
Rating by m***r for 2018 Breeder Male GHI Blackhead Ball Python
Customer service needs work. Not friendly at all. - May. 20, 2021
nerd replied: We're sorry to hear that you feel customer service wasn't friendly. We went through the emails and are having a hard time seeing where anything would be seen as impolite as it appears you were given all information needed in great response time. - May. 20, 2021
Rating by s***0 for Hypo Hogg Island Cross 100% Het. Blood Boa Constrictor
Jeremy and Chris did a tremendous job assisting me.... - Apr. 20, 2021
nerd replied: So happy to hear that you were well assisted and happy with your experience! - Apr. 20, 2021
Rating by r***d for Piebald Ball Python
Rating by r***d for Piebald Ball Python
The gentleman we dealt with kept us informed every step of the way. - Apr. 09, 2021
nerd replied: I'm so happy to hear that you had a positive experience and that you were assisted every step of the way! - Apr. 09, 2021
Rating by w***4 for Tiger (PRETTY!!) Reticulated Python
Snake was as described. - Apr. 26, 2021
nerd replied: Super happy he arrived safely to his new home and is doing well! - Apr. 26, 2021
Rating by b***7 for 2020 Male Red Albino Super Anaconda 100% Het Snow Hognose Snake Western Hognose
NERD was a pleasure doing business with and answering all my questions in a timely manner. A++ Service - Mar. 18, 2021
nerd replied: So happy you were pleased with your experience and can't wait to hear how the animals grows in your care! - Mar. 18, 2021
Rating by d***s for Albino Piebald Ball Python
Sweet and wonderful. This little darling is a dream come true. - Mar. 10, 2021
nerd replied: So happy that she arrived safely for you! - Mar. 10, 2021
She is settling in, still a little shy, but with help and advice from NERD we are making progress. I feel so lucky to have her, it is really worth spending a little extra to get a socialized captive bred monitor from NERD. - Apr. 21, 2021
nerd replied: Any help you may need in the future we are here for you! - Apr. 21, 2021
Rating by t***l for 4th Generation USCBB Socialized Asian Water Monitor
Fast email responses. Accurately described animal. Fast shipping with clear communication. Great transaction! - Mar. 13, 2021
nerd replied: So happy you had a great experience with us and we hope that your animal is settling in and doing well! - Mar. 13, 2021
Rating by j***l for Piebald Black Pastel Ball Python
Awesome first order from Thee NERD! - Dec. 08, 2020
nerd replied: So happy you had a great first time experience with us! - Dec. 08, 2020
Rating by s***n for 50% Het Granite & Albino Burmese Python
We just got this beauty this morning. She is Even more stunning in person. She looks very healthy. And doesn’t seemed to be stressed at all. She was shipped from New Hampshire to Maryland. Emily has been awesome with answering all my questions ASAP. - Nov. 19, 2020
nerd replied: I'm so happy to hear that you enjoyed your experience with us and that I was able to help you throughout the process! Emily - Nov. 19, 2020
Rating by g***9 for Pastel Enchi Fader Plus Possible Lucifer 100% Het Piebald Ball Python
False ad, increased price +$500, claimed snake was now a “Massive, Proven Breeder” then on day of shipping claimed snake was miss sexed and shipped different snake Without my approval. - Oct. 24, 2020
nerd replied: We apologize that your experience with our company was not as expected. As we recall you did keep the replacement animal even though we offered a full refund and hope the animal is doing well for you. - Oct. 24, 2020
Rating by r***2 for Albino Piebald Ball Python
We paid a lot of money for this animal because we were told it was the only female Madagascar Ground Boa produced in the US this year. The boa is male, and Kevin McCurley has refused to make it right. Avoid this business. - Oct. 11, 2020
After we had the sex of the animal confirmed by a third party, NERD took the animal back, issued a refund and apologized. Now that they have the animal, they can also see that it is male. I feel that the issue is fully resolved. - Oct. 14, 2020
nerd replied: We hope that the correct sexed animal we resent your way is doing well for you! - Oct. 14, 2020

https://www.facebook.com/groups/271324866296298/permalink/3398178013610952/?comment_id=3404042856357801

Rating by w***e for NERD FEMALE Madagascan Ground Boa Dumeril's Boa
she came in exactly as described. wish I could've gotten some additional (1 pic in ad) pictures before she was shipped like I asked. Also they will not send pics until paid, I paid still didn't get the extra pics. overall happy with my purchase. - Sep. 08, 2020
nerd replied: We appreciate the feedback and apologize we weren't able to get you extra pictures even after purchase. With how many orders come in weekly sometimes picture requests get lost in the cue. We apologize for that! - Sep. 08, 2020
Rating by m***e for Granite Possible Het Albino Burmese Python
Seller answered questions to the best of their abilities. Shipped promptly and packaged very well. Animal arrived alive, healthy and alert. I would purchase from this breeder again. - Aug. 06, 2020
nerd replied: We are so happy to hear that your animals arrived promptly and were well! We hope you have great success with both of your geckos! - Aug. 06, 2020
Rating by r***o for Adult Super Hypo Tangerine Leopard Gecko
Seller answered all my questions in a timely manner. Shipped promptly and packaged properly. Animal arrived in great condition. I would purchase from this breeder again. - Aug. 06, 2020
Rating by r***o for Adult Super Hypo Tangerine Leopard Gecko
Extremely happy with my purchase. Seller answered questions in a timely manner. They shipped promptly and everything was packaged properly and labeled. They even threw in some merch! Animal arrived alive, alert and healthy. Would purchase from them a - Aug. 06, 2020
Rating by r***o for Captive Bred NERD Dwarf Caiman Cuvier's Dwarf Caiman
I received this snake on time and in great shape. Gorgeous snake. We will be purchasing many snakes from N.E.R.D. in the future. These guys are professionals. - Aug. 01, 2020
Rating by g***6 for "Blind Luey" Lesser Piebald Ball Python
Very happy with the service. My new baby pied came healthy and happy. Customer service was also excellent. - Jul. 29, 2020
Rating by a***c for "Sammy Smiles" 2020 DOUBLE SMILEY Piebald (Possible Leopard) Ball Python
Got my big girl this morning safe and sound. Would definitely by from NERD again! Smooth transaction and fast shipping. - Jul. 22, 2020
Rating by a***0 for Proven Breeder 100% Het Piebald Ball Python
Got my big girl this morning safe and sound. Would definitely by from NERD again! Smooth transaction and fast shipping. - Jul. 22, 2020
Rating by a***0 for Proven Breeder Enchi Het Piebald Ball Python
Great quality animals - Jul. 06, 2020
Rating by a***4 for GHI Mojave Fire Ball Python
Super fast response time. Can't wait to introduce him to the ladies. - Jul. 04, 2020
Rating by m***a for Pastel Enchi Orange Dream Yellowbelly Ball Python
Very professional and I will do business with them again - Jun. 22, 2020
Rating by p***c for Proven Breeder Enchi Het Piebald Ball Python
Fantastic to work with, answered my questions about this individual animal (housing, temperament, individual history, feeding) in a personalized manner while still being professional. Prompt to respond to emails. Would definitely work with again. - Jun. 19, 2020
Rating by l***i for Late 2017 Albino Darwin Carpet Python
Good experience - Jun. 17, 2020
Rating by b***5 for Proven Breeder Enchi Het Piebald Ball Python
Animals arrived alive and in great condition. Wanted to purchase two but they were not very flexible on pricing so I just couldn't make it happen. Good customer service and overall a pleasant experience. - Jun. 08, 2020
Rating by z***v for Piebald Reticulated Python
Nice - May. 24, 2020
Unbelievable reptile thanks... NERD - Jun. 03, 2020
Rating by b***s for Captive Born High Yellow Quince Other Monitor
Quick n easy transaction! - May. 23, 2020
Rating by d***o for Hidden Gene Woma Orange Dream Ball Python
Fantastic snake - May. 21, 2020
Rating by a***s for Pastel Hidden Gene Woma Granite Ball Python
I recieved my baby snake he was very well and beautiful! Just wish they told me his genitics .. - May. 05, 2020
Rating by o***5 for Smiley Piebald 50% Het Ghost Ball Python
well packed came in warm will buy from again - Apr. 30, 2020
Rating by m***m for Proven Breeder 100% Het Piebald Ball Python
Just received my ball python this morning. Excellent packaging, beautiful animal. This was my first purchase from NERD. I'll definitely be doing business with them again. - Apr. 22, 2020
Rating by d***k for Pastel Enchi Yellowbelly Orange Dream Ball Python
I ordered a specific snake I got to the store to pick it up to find out they no longer could locate the snake so I was given 2 other options. When I reached out to get more info on the snake i took home i did not get another reply - Apr. 22, 2020
nerd replied: We are incredibly sorry to see that your experience was less than satisfactory and that you did not receive a response about your new animal. If you would like to shoot us an email with the animal you purchased we can do our best to help you out! - Apr. 22, 2020
Rating by i***3 for Firefly Yellowbelly Possible Het Piebald Ball Python
New England reptiles-Kevin and crew delivered! The animal I purchased from them is above and beyond what I even expected. I knew what I was buying but still had no idea.. everything 100% - Apr. 23, 2020
Rating by c***s for Sharp Sunglow Jungle Jablonski Super Stripe Boa Boa Constrictor
I got my animal in perfect healthy condition And has already eaten for me I’m very satisfied with the purchase thank you very much to NERD And their team - Mar. 18, 2020
Rating by s***k for Proven Breeder Pastel Yellowbelly Ball Python
The snake is amazing, curious and active. They were very patient and helpful, I wouldn't purchase a dwarf without complete trust in the seller, I trust NERD - Feb. 01, 2020
Rating by t***l for Platinum 50% Super Dwarf Reticulated Python