On the Ball Pythons
In business since 2013, On the Ball Pythons was founded to create and share project animals with other ball python breeders and enthusiasts. Please read our policy information as it answers many of the recurring questions that we receive on a daily basis.
- Store Policy
All ball pythons are guaranteed under our 100% health/gender/genetics policy. Live arrival is guaranteed through our overnight service as long as someone is available to receive your ball python upon arrival. If there are any problems with your ball python upon delivery we must be notified immediately. In the event that we need to replace a snake we will either issue a credit for the value or send a similar replacement.
We accept cash, PayPal (email@example.com), and all major credit cards.
Plans are available for any order over $400. For orders over $400, we offer 30 and 60 day payment plans for the convenience of our customers. The 30 day plan requires a 25% non-refundable deposit and the balance paid within 30 days of deposit, whereas the 60 day plan requires a 35% non-refundable deposit and the balance paid within 60 days of deposit. Whether you make a payment every week or pay in full at the end of 60 days is up to you. If the balance is not paid within the plan period, the deposit will be forfeited and the ball python(s) will be put back into inventory.
We are a private breeding facility and do not have a public retail shop. In order to take care of our local customers, we have biweekly meetups in Alamo Ranch, San Antonio for delivery of animals, feeders, and supplies. The meetup times are 7pm on Mondays and 10am on Fridays. Please be prompt as we're on a very tight schedule. Contact for meetup address information.
For hatchling and subadult animals shipping is a flat rate of $50. We ship our ball pythons from San Antonio, Texas using our Ship Your Reptiles live animal shipping account. We use new heavily insulated boxes and heat packs as needed. All ball pythons will only be shipped in accordance with SYR standards (https://shipyourreptiles.com/en/get-help/get-help-shipping-standards). If there are any problems upon receiving your animals, we must be notified immediately.
We can ship to any country where CITES permits are accepted and it is legal to do so. Our minimum order for export is $2500 USD.