Store: Rep-Tails

  • Overall Ratings Score: 5.0 (140)
  • Percent Positive: 98% from all time
  • Reciprocated Ratings: 0% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 2 11 137
Neutral (3 Star) 0 0 3
Negative (1 Star) 0 0 0

Detailed Ratings

Average Count
Item as described 140
Seller communication 140
Shipping time 140
Shipping packaging 140
Below is feedback left by buyers about this user.
Huge thank you to Robert at Rep-tails. Not only is his customer service top notch, but so are his ball pythons. Highly recommend Rep-tails to all, you won't be disappointed! - Jun. 04, 2020
Rating by j***k for Pastel Clown Ball Python
Got here on time and communication was easy - May. 20, 2020
Rating by k***k for Firefly Ball Python
Rating by k***k for Firefly Ball Python
Perfect could ask for better quality and communication. Would do business with again. - May. 20, 2020
Rating by m***3 for Superfly Ball Python
Rating by m***3 for Superfly Ball Python
Very smooth transaction with an amiable seller. Beautiful snake arrived healthy and alert. Packaging was pro. This store is doing things right and show obvious care for their animals and their business dealings. - May. 20, 2020
Rating by b***x for Enchi Fire Het G-stripe Ball Python
Rep-Tails was great to deal with. Amazing snake and well maintained. - May. 14, 2020
Rating by j***8 for Enchi G-stripe PH Ghost Ball Python
Awesome snake. Great customer Service! - May. 13, 2020
Rating by a***2 for Cinnamon Het Pied Ball Python
Got a beautiful baby as my first snake and I can’t be happier - May. 20, 2020
Rating by h***2 for Orange Dream Fire Ball Python
Another easy smooth worry free transaction. Got my new little girl in the the mail and the picture didn't do her any justice at all. Would definitely buy from Robert again with no questions! - May. 13, 2020
Rating by a***0 for Pastel Leopard Het Clown Ball Python
Excellent communications and a seamless transaction. Snakes is healthy and even better looking in person. Highly recommend!!! - May. 13, 2020
Rating by m***t for Black Head Super Pastel Ball Python
Received my pastel leopard het clown from Robert! She seem to be in good health. Communication and customer service is top of the line. I really appreciate their service will definitely buy here again! - May. 13, 2020
Rating by 2***s for Pastel Leopard Het Clown Ball Python
Great customer service! The new girl came in looking better than the picture! - May. 17, 2020
Rating by b***s for GHI Het VPI Axanthic Ball Python
After inquiring, I received a fast response and had the animals by the next day. Animals were packaged well and fully healthy upon arrival. I would definitely recommend them and will be returning in the future. - May. 06, 2020
Rating by c***m for Mojave Het Pied Ball Python
This was my first time buying a Ball Python online and everything went we'll, I would do it again. The python came as it looked and I'm so happy I have her now - May. 06, 2020
Rating by n***p for Mojave Het Pied Ball Python
transaction went as smooth as it could ever have. Seller was no doubt the best iv'e ever worked with. I will be doing business again. Everything from the communication to the shipping and health of the snake was superb. Cant say enough good things - May. 08, 2020
Rating by d***r for Pastel Clown Ball Python
Robert is honest about the snakes he has, and communicates well. No doubt I will be going back to him in the future. Definitely recommend. - May. 09, 2020
Rating by c***o for DH Albino/pied Ball Python
Great place to buy snakes. I would do again from rep tails. He arrived warm and beautiful. So much prettier in person - May. 06, 2020
Rating by k***n for Mojave Pied Ball Python
This is my first ball python, and the experience was excellent! Robert got back to me almost immediately, answered questions and kept me informed throughout. Delivery was as expected, and my new little girl is exactly as pictured. Just beautiful! - May. 06, 2020
Rating by a***s for Mojave Het Pied Ball Python
Excellent seller. Look forward to working with him again. - May. 07, 2020
Rating by c***o for Orange Dream Vanilla Scream Ball Python
Customer service was excellent. Quick responses and professional attitude but with a healthy sense of humor. On par pricing and was able to ship multiple animals at no extra charge. - May. 09, 2020
Rating by l***7 for DH Albino/pied Ball Python
Great seller. Snake is amazing! Thank you. - May. 04, 2020
Rating by e***e for Pastel Mystic Potion Ball Python
Inquired about my snake and recieved a response almost immediately!Shipped overnight,Communication throughout the process was super fast and easy , answered all my questions and even messaged to make sure she made it ok 😊 would absolutely buy again - Apr. 30, 2020
Rating by e***c for Mojave Pied Ball Python
Seller was very helpful and answered all the questions i had. great experience! - Apr. 29, 2020
Rating by j***7 for Crystal Ball Python
Rating by j***7 for Crystal Ball Python
Seller is fantastic! Robert provided excellent communication and updates the entire way. He even sent me an extra photo before shipping and the package arrived an hour early. I'm thrilled. 💖 - May. 13, 2020
Rating by s***s for Pastave Yellow Belly Ball Python
Snake is healthy and sexed appropriately. Good transaction. - Apr. 27, 2020
Rating by w***o for Enchi Het G-stripe Ball Python
I purchased a male GHI from Rep-Tails and had lots of communication back and forth, they helped me by giving me time to fine tune my enclosure before shipping him to me until I was ready. The snake looks very healthy and has a great looking morph. - Apr. 29, 2020
Rating by c***e for GHI 66% PH VPI Axanthic Ball Python
Communication was amazing! Great product from a great seller! So happy with our new addition! - Apr. 30, 2020
Rating by s***9 for Mojave Het Pied Ball Python
Recommend this seller - Apr. 22, 2020
Rating by j***b for DH Albino/pied Ball Python
Robert from Rep-Tails was 10/10 on everything. I'm a night shift RN and this poor dude answered my 900 questions one night till like 2 am! Pleasant seller. Quality animals! Gave me important info like feeding day and rat size; also Sire and Dam. - May. 01, 2020
Rating by m***3 for Mojave Pied Ball Python
Absolutely amazing! Was my first time ordering a snake off line and they did an amazing job walking me through the process, keeping contact, and making sure the snake arrived here fine. Shipping box was awesome. Would highly recommend! - Apr. 22, 2020
Rating by m***x for Mystic Potion Ball Python
Animal i purchased was pronounced dead the day shipping was to take place. Seller offered and sent another of equal value, but not of equal beauty.. If i could do things over i would have just gotten a refund. - Apr. 22, 2020
Rating by d***u for Fire G-stripe Pos OD PH Ghost Ball Python
Responded to my messages within 1-2 hours. The snake was exactly what we expected. Very professional - Apr. 22, 2020
Rating by d***1 for Crystal Ball Python
Rating by d***1 for Crystal Ball Python
Very very very happy with our experience! Will be doing more purchases with Rep-Tails! - Apr. 23, 2020
Rating by s***4 for Crystal Ball Python
Rating by s***4 for Crystal Ball Python
Communication was very easy and the animal arrived as described and in great condition! 10/10 - Apr. 22, 2020
Rating by c***9 for Mojave Pied Ball Python
This is the second time i have bought from rep-tails and both times went very good and the animals are amazing and in good health - Apr. 18, 2020
Rating by d***6 for Fire Bee Het Clown Ball Python
Recieved them today before scheduled time which is good. YB is a little thing but we'll change that over time. Appreciate the fast service. These 2 today makes 4 so for from this seller. I recommend them to anyone looking to get a new snake - Apr. 15, 2020
Rating by j***s for Yellow Belly Ball Python
Recieved them today before scheduled time which is good. The color on the Butter is beautiful. She's going to fit right in. These 2 today makes 4 so for from this seller. I recommend them to anyone looking to get a new snake. - Apr. 15, 2020
Rating by j***s for Butter Het Ghost Ball Python
Overall a great experience will do business again in the future - Apr. 16, 2020
Rating by r***1 for Het Ghost 50% PH Desert Ghost Ball Python
Great overall communication, very easy to work with, and the snake was absolute quality. I would buy from rep-tails again. - Apr. 08, 2020
Rating by m***s for Enchi Pastel Orange Dream Ball Python
As discribed good communication fast shipping - Apr. 08, 2020
Rating by f***7 for Orange Dream Ball Python
One of the smoothest transactions ive ever made. Communication was excellent and fast. Ordered and shipped the same day. Snake was packaged perfect and was better than described! A pleasure to do business with! - Apr. 04, 2020
Rating by s***1 for Pastel Leopard Het Clown Ball Python
Great experience ! Replied to my questions and I got the next day after I inquired! Would recommend. - Apr. 01, 2020
Rating by l***0 for Enchi Fire Spider Orange Dream Ball Python
Great experience ! Replied to my questions and I got the ball python the next day after I inquired! Would recommend. - Apr. 01, 2020
Rating by l***0 for Fire Spider Het Clown Ball Python
Local pick-up and was very easy to work with and very nice in general. Bought two snakes and couldnt be happier, will definitely be talking with him again. - Mar. 30, 2020
Rating by f***4 for Pastel Mystic Ball Python
Seller was very professional and I couldn't be happier. Took frozen thawed first try 24 hours after receiving. - Apr. 03, 2020
Rating by t***a for Yellow Belly Ball Python
Amazing customer service, answered all questions in a very professional and timely manner! Snake arrived quickly and as beautiful as the photos! 10/10 WILL buy again and recommend to others!!! Thank you RepTails for your outstanding work - Apr. 01, 2020
Rating by k***s for Caramel 66% PH Ghost Ball Python
I purchased two snakes both arrived very hearty and beautiful. In fact they where two of the healthiest snakes I had received being shipped to me yet. - Apr. 23, 2020
Rating by m***s for 66% PH VPI Axanthic Ball Python
This was my first online snake purchase so i was a little nervous. But the people at Rep-Tails responded quick and made me feel comfortable enough to buy two snakes and im glad i did! Both arrived alive and well. Would buy from again - Apr. 01, 2020
Rating by 8***s for Pastel Clown Ball Python
Great customer service and quality animals 10/10 buy again ! - Apr. 01, 2020
Rating by v***n for Cypress Yellow Belly Het Ghost Ball Python
I would definitely buy from them again! Quality animals! I purchased 2 snakes from them! They are amazing! - Apr. 02, 2020
Rating by a***s for Orange Dream Fire Ball Python
Loved doing business with Rep-Tails. He answered any questions I had and stayed in great communication with me while setting up shipping. Would definitely buy from them again! Animals arrived safe and packaged very well! - Apr. 01, 2020
Rating by a***s for Orange Dream Fire Ball Python