Store: B & B Exotic Animals

  • Overall Ratings Score: 4.9 (185)
  • Percent Positive: 96% from all time
  • Reciprocated Ratings: 0% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 16 91 177
Neutral (3 Star) 1 2 3
Negative (1 Star) 0 2 5

Detailed Ratings

Average Count
Item as described 185
Seller communication 185
Shipping time 185
Shipping packaging 185
Below is feedback left by buyers about this user.
Robert is a true professional and has many years of experience. I always look forward to doing business with him. 5 Stars, another great transaction. Buy with confidence this seller is grade A. Best Regards my friend, USMCVIPER - Apr. 11, 2023
robertreptile replied: Thank you very much for your kind words if you need anything at all please do not hesitate to reach out have a great summer - Apr. 11, 2023
Rating by u***r for Blue Florida Garter Snake
A++ seller, great communication, and a pleasure to do business with. Highly recommend! - Apr. 10, 2023
Rating by b***l for Mexican Red Knee Tarantula
This was a great transaction fast shipping animals are in great shape - Apr. 06, 2023
robertreptile replied: Thank you if you need anything please do not hesitate to reach out and have a happy Easter - Apr. 06, 2023
Rating by f***1 for Beautiful Captive Hatched Ornate Nile Monitors What Outrageously Gorgeous Creatures They Are Getting Why They Last
Very happy with the animals I received very healthy and extremely beautiful! Thanks again so much! - Apr. 06, 2023
robertreptile replied: Thank you anytime if you need anything please do not hesitate to reach out happy Easter - Apr. 06, 2023
Rating by m***t for Beautiful Captive Hatched Ornate Nile Monitors What Outrageously Gorgeous Creatures They Are Getting Why They Last
Great experience, good communication and healthy tarantula and scorpion packaged well. Would buy from again. - Apr. 05, 2023
Rating by s***6 for Brachypelma Kiaasi Tarantula
Everything was great. My new spiders arrived as described and in good condition! Would purchase from seller again. - Mar. 16, 2023
Rating by j***1 for Brazilian Black Tarantula Is Simply Stunning
Great communication! Very happy with my purchase! - Mar. 07, 2023
Rating by c***2 for Blue Death Feigning Beetles
Beautiful milksnake received today. Kids and I are very happy. Excellent packaging and communication. Will definitely buy from B & B Exotic Animals again. - Mar. 03, 2023
Rating by j***i for Apricot Milkshakes Gorgeous Looking Pueblan Milk Snake
I recieved my 2 year old brachypelma hamorii (f) on time and she is beautiful. Bob packaged her so nicely and she is just a beautiful and healthy girl. Thank you so much. She is better than I could've imagined. ❤️ - Feb. 22, 2023
robertreptile replied: Thank you very much for those kind words I am so happy you are pleased if you need anything at all please do not hesitate to reach out thank you again - Feb. 22, 2023
Rating by s***1 for Mexican Red Knee Tarantula
Wonderful experience! Very quick to reply and ship. They arrived in perfect condition (although FedEx said they'd be delivered by noon and they weren't delivered until 7pm. This was not Bob's fault though.) - Feb. 08, 2023
Rating by l***r for Tailless Whip Scorpion
I was skeptical as we all have been scammed on the internet before. Seller contacted me and was very helpful had a very healthy baby gator as described. Highly recommend. Can vouch for this company 100% - Feb. 08, 2023
robertreptile replied: Thank you very much for your kind words it was a pleasure doing business with you also - Feb. 08, 2023
Rating by 4***z for Beautiful American Alligator
Arrived packaged well and alive. Is a healthy snake and is eating well - Feb. 08, 2023
Rating by w***0 for Checkered Checker Snakes Garter Snake
The seller was very helpful in answering my questions and communication was great. Everything was packed very well and even though one of the T's ended up molting in transit it had no issues. I will definitely be ordering from here again! - Oct. 24, 2023
The seller was very helpful in answering my questions and communication was great. Everything was packed very well and even though one of the T's ended up molting in transit it had no issues. I will definitely be ordering from here again! - Nov. 01, 2023
Rating by m***s for Gooty Tarantula
Rating by m***s for Gooty Tarantula
Highly recommend this seller! My 2 absolutely stunning t's arrived in excellent condition and shipped out same day and I received them morning after, super fast and thrilled with my purchase! - Jan. 07, 2023
robertreptile replied: Thank you very much for your kind words I am here if you need anything anything At all you have a happy New Year - Jan. 07, 2023
Rating by m***8 for Brazilian Black Tarantula Is Simply Stunning
Perfect communication! While there was an issue regarding the Tarantula, Robert was quick to solve the problem with a replacement! Packaging was perfect, as well as the quick responses! I HIGHLY recommend this seller. - Jan. 11, 2023
Rating by j***7 for Indian Ornamental Tarantula About 1 1/2 Inches
Wonderful experience! Very informative seller. Smooth and fast process. Thank you! - Dec. 22, 2022
Rating by a***d for Baby Razorback Must Turtles Gorgeous Animals Mud & Musk Turtles
Thank you so much my girl came on a timely manner, packed up safe and sound eith a heat pack in this chilly weather. I am very happy with this seller, will buy from again. - Dec. 14, 2022
Rating by t***e for Arizona Blonde Tarantula
Good communication and goodnprice, not to mention fast shipping. Will order from again - Dec. 09, 2022
Rating by r***3 for Goliath Bird Eater Tarantulas
I would highly recommend, I received the tarantulas in great condition, great over all experience!!!! will be going with them from now on - Dec. 10, 2022
Rating by b***s for Socotra Island Blue Baboon Tarantula
Loved working with this seller answered all my questions, Brazilian Black T was absolutely beautiful, and even helped me with another order from a different seller that was not great, will definently buy again from this seller - Nov. 16, 2022
robertreptile replied: Where is my pleasure working with you also if you need anything at all please don’t hesitate to reach out thank you again - Nov. 16, 2022
Rating by j***9 for Brazilian Black Tarantula Is Simply Stunning
I purchased an A. Chalcodes female about 2 months ago and just purchased an M. Balfouri. Both times there was fast, responsive communication, great packaging, and care put into the arrival date. Both specimens arrived healthy and beautiful! - Nov. 16, 2022
Rating by r***r for Socotra Island Blue Baboon Tarantula
Great seller, fast communicator, spider arrived as picture and in good health. 10/10 would recommend - Nov. 06, 2022
robertreptile replied: Thank you - Nov. 06, 2022
Rating by 8***n for Goliath Bird Eater Tarantulas
Everyone arrived in perfect condition and I honestly could not be happier! My absolute favorite shop on MM! - Nov. 03, 2022
robertreptile replied: Alicia was an absolute pleasure to deal with . - Nov. 03, 2022
Rating by m***i for Mexican Golden Ramp Tarantula
Once again Robert has gone above and behond for me to get my tarantulas they all came super fast, packed well, safe and super healthy, love them so much Thank you Robert!! I highly recommend purchasing from B&B Exotic Animals - Nov. 04, 2022
Rating by m***5 for Colombian Giant Red Leg Tarantula
Everything was as listed. Great packaging, healthy tarantulas! Will do business again in future. - Oct. 31, 2022
Rating by s***e for Gooty Tarantula
Rating by s***e for Gooty Tarantula
Robert was quick to reply and answered all of my questions. Packaging was perfect and I’m very happy with my T. He also threw in a freebie out of pure kindness. I definitely recommend Robert! - Oct. 29, 2022
robertreptile replied: Samantha was a pleasure doing business with Thank you. - Oct. 29, 2022
Rating by s***7 for Xenesthis Intermedia Tarantula
Seller made the process quick and easy, spiders arrived healthy and active. Will purchase from this seller again. - Oct. 18, 2022
Rating by l***5 for Rose Hair Tarantula Captive Bred
Hooked on this vendor!!! - Nov. 01, 2022
Rating by m***i for Arizona Blonde Tarantulas
Couldn’t ask for a better seller. Communication was great. And I received a call from the owner an hour before delivery checking to see if I had received yet. Animal was safe in it delivery box and is doing great. Highly recommend - Oct. 19, 2022
Rating by r***7 for Beautiful American Alligator
My only complaint is the way that they were packed. The 3 babies shared a snake bag. I've never seen it done that way. - Oct. 27, 2022
Rating by t***l for Captive Bred Sulcata Tortoise
Everything went great. Good communication throughout the process. My little caiman arrived the very next day. The box was packed and labeled appropriately. Heathy little baby. I'm very satisfied. - Oct. 15, 2022
Rating by d***r for Beautiful Dwarf Cuvier Caiman’s Ready For The New Homes Cuvier's Dwarf Caiman
Fantastic seller. Great communication, fast shipping, and expert packaging. Will buy from here again - Oct. 15, 2022
robertreptile replied: Thank you very much I am happy you guys are happy have a great day - Oct. 15, 2022
Rating by s***9 for Venezuelan Green Bottle Blue Tarantula
Left me on read with no reply after seriously inquiring twice. Through cell phone & morphmarket. - Oct. 07, 2022
robertreptile replied: I apologize you feel that way you’re acting for my pictures I sent you more pictures and I never heard back from you - Oct. 07, 2022
Rating by s***n for Socotra Island Blue Baboon Tarantula
Very responsive, fast and also called as soon as I received my package to check in! Definitely great service. Thanks bob! - Sep. 29, 2022
robertreptile replied: Anytime thank you for your business if you need anything please reach out - Sep. 29, 2022
Rating by j***7 for Beautiful Dwarf Cuvier Caiman’s Ready For The New Homes Cuvier's Dwarf Caiman
I cannot stress how much I love shopping here…customer service, quality, everything!!!! The best of the best…you cannot go wrong buying from B&B - Oct. 05, 2022
Rating by m***i for Brachypelma Kiaasi Tarantula
Thank you so much!!! My son will love her!!! - Sep. 20, 2022
Rating by s***s for Arizona Blonde Tarantulas
Repeat customer on their third order already looking to order again…enough said… - Sep. 16, 2022
robertreptile replied: Thank you very much if you need anything we are here to help we do appreciate it all your business thank you so much again - Sep. 16, 2022
Rating by m***i for Gooty Tarantula
Rating by m***i for Gooty Tarantula
He said it was a female but sent a MALE then told me the F off this guy is no good - Sep. 16, 2022
robertreptile replied: This particular customer was very unreasonable I told him I was going to send him a replacement who is my partner accidentally sent him the wrong spider I unfortunately was in the hospital for several days due to my heart I explain this to him . - Sep. 16, 2022
Rating by j***7 for Mysore Ornamentale Tarantula
I appreciated the inclusion of a bonus curly hair! The only thing I would've liked to be included that wasn't would be some kind of data sheet detailing things like age, gender, feeding history, & any other important info. Would purchase from again. - Sep. 08, 2022
Rating by d***e for Arizona Blonde Tarantulas
Easy purchase. Great looking animal. - Sep. 11, 2022
Rating by o***_ for Indian Ornamental Tarantula About 1 1/2 Inches
Excellent 🙏 - Sep. 05, 2022
Rating by j***7 for Red Slate Ornamental Tarantulas
Robert has gone above and behond helping me to get my new T babies. He has been so very kind holding them for me and i GREATLY appreciate it.. I absolutely LOVE all 4 of my new babies. Thank you so much!! I HIGHLY recommend B&B Exotic Animals. - Sep. 20, 2022
robertreptile replied: Thank you very much if you need anything please do not hesitate to reach out thank you again - Sep. 20, 2022
I am a repeat customer of Roberts and have orderd a few times now tarantulas, he always gets right back to me and ships fast well packed healthy Ts and i will continue to say i highly recommend him for your exotics needs you will not be disappointed. - Oct. 29, 2022
Rating by m***5 for Indian Ornamental Tarantula About 1 1/2 Inches
Very satisfied and will be back to purchase more. - Sep. 07, 2022
Rating by m***1 for Alligator Snapping Turtles Fascinating Creatures
Super communication and fast perfect shipping , she arrived in pristine condition and just as described,, I’ll definitely be back . - Aug. 24, 2022
Rating by d***4 for Brazilian Black Tarantula Is Simply Stunning
Seller was friendly & got back to me about my questions super fast & helped me pick the perfect snake for my new pet, as there were multiples to choose from. Very fast shipping! The snake is perfect in every way! Would buy from again! Thank you!! - Aug. 16, 2022
Rating by j***z for Palmetto Corn Snakes
Rating by j***z for Palmetto Corn Snakes
Perfect little girl, arrived safe and sound - Aug. 10, 2022
robertreptile replied: Ty - Aug. 10, 2022
Rating by k***s for Brazilian Black Tarantula Is Simply Stunning
overall i’m extremely satisfied with my purchase. they were accommodating and efficient, i received my armadillo lizards quickly and they’re doing amazing so far - Aug. 03, 2022
Rating by b***a for Armadillo Lizards A.k.a. Miniature Sun Gazers More Lizard
I purchased a Mexican pink ( brachypelma Klaasi ) a 3 inch beautiful female, perfect specimen, ill be sure to do more business with Robert in the near future, great guy I recommend to do business with - Aug. 03, 2022
Rating by d***7 for Brachypelma Kiaasi Tarantula
Dealing with Robert was great, I purchased 6 tarantula from him and received one freebie. The transaction was very good and communication was thorough. He provided excellent customer service as well as advice on how to take care of said tarantula. Wi - Aug. 18, 2022
robertreptile replied: Thank you very much for the kind words if you need anything please do not hesitate to reach out - Aug. 18, 2022
Rating by r***7 for Curly Hair Tarantulas
My second purchase!!!! I ordered a xenesthis and a grammostola pulchra and I could not be any happier!!!! Thanks to his perfect packaging they made it through the heat and safely to me! I will be ordering again! Amazing seller!! - Jul. 20, 2022
Rating by m***i for Xenesthis Intermedia Tarantula