Store: Reptile Pets Direct

  • Overall Ratings Score: 4.7 (204)
  • Percent Positive: 92% from all time
  • Reciprocated Ratings: 17% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 21 88 188
Neutral (3 Star) 1 3 4
Negative (1 Star) 0 2 12

Detailed Ratings

Average Count
Item as described 204
Seller communication 204
Shipping time 204
Shipping packaging 204
Below is feedback left by buyers about this user.
Love my tree frogs!! - May. 06, 2023
Rating by l***n for Snowflake Whites Tree Frog White's Tree Frog
The packaging was very secure and made me feel great about ordering online, and both lizards were perfectly healthy. Only complaint is that I ordered what was labeled and got cordylus beraduccii. Had to change care last minute, but happy to keep them - Apr. 17, 2023
Rating by m***y for Armadillo Lizards (Cordylus Tropidosternum) More Lizard
The where great got back to me fast and answered all my questions. I received my black dragon and could not be happier with it . Even after I received it he reached out to me and said if u need any help or any questions please feel free and text . - Apr. 15, 2023
Rating by j***6 for Black Dragon Water Monitor
Great seller, monitor arrived as described. - Apr. 08, 2023
Rating by j***4 for Blue Tree Monitor Male
It is always a great experience buying from Reptile Pets Direct. They offer fast shipping, affordable pricing and healthy reptiles. I highly recommend. - Mar. 28, 2023
Rating by d***3 for Mossy Leaf Tailed Gecko (Uroplatus Sameiti) (Mlgsm01) Leaf-Tailed Gecko
My first time purchasing a snake online…it was a great experience and I will be ordering again….green tree python was healthy and had nice weight on him/her - Mar. 29, 2023
Rating by t***1 for Baby Sorong Green Tree Python (SBGTP02)
My Tokay is alive and well. He was shipped as promised and arrived within 24hrs. Very smooth transaction.. - Apr. 06, 2023
Rating by c***4 for Tokay Gecko Adults
Rating by c***4 for Tokay Gecko Adults
Everything went well,crab arrived as described and in good health. - Mar. 12, 2023
Rating by i***e for Barbados Giant Blue Land Crab Other Invertebrate
I ordered my hatchlings on the 3/2/23 they did not ship until 3/5/23 it had no heat pad and was barely moving I wrote them on MorphMarket and called several time no reply hatchling started have spurs like it was having seizure flipping upside n died - Mar. 15, 2023
Rating by f***8 for Schneider's Dwarf Caiman Smooth-Fronted Caiman
Came healthy and looking beautifull, shipping was a little late coming in but not fault of company, that's on weather and fed ex. Would purchase from again - Feb. 25, 2023
Rating by s***s for Lavender Albino Het Pied Ball Python
Good quality and good customer service - Feb. 09, 2023
Rating by l***r for Baby White Lip Python White-Lipped Python
Pictures didn’t do the snake any justice, much nicer in person. Communication with seller is a little slow but they still answered all my questions within half a day to a day. Would buy again from this seller. Packaging was fantastic. - Jan. 07, 2023
Rating by k***a for Biak Green Tree Python (BGTPB01)
Wonderful and easy experience - Dec. 20, 2022
Rating by k***y for Giant African Millipedes
Frog came happy and healthy I really appreciate it. - Dec. 17, 2022
Rating by c***t for Whites Tree Frogs White's Tree Frog
Over all happy woth my experience. - Dec. 16, 2022
Rating by h***s for Spiny Hill Turtle (Heosemys Spinosa) Other Turtle
Very happy with my purchase. - Dec. 05, 2022
Rating by r***1 for Black Throat Monitor Black-Throated Monitor
Snake came in looking good. - Nov. 23, 2022
Rating by b***3 for Emerald Tree Boa Juvenile Female High White (JETBF01) Northern Emerald Tree Boa
Craig always has great animals never an issue - Nov. 12, 2022
Rating by t***7 for Blue Eyed Tree Frog (Boophis Viridis) Other Tree Frog
Great ornate monitors! I was able to pick exactly what I wanted and get shipped same day! I would definitely order from them again. Check out there website they have a lot of options! - Nov. 09, 2022
Rating by j***4 for Ornate Nile Monitors
Rating by j***4 for Ornate Nile Monitors
Product is as described! Responded quickly and package was shipped on time! - Oct. 28, 2022
Rating by t***r for Gravid Adult Ambilobe Panthers Chameleon Panther Chameleon
Well packaged and quick delivery. Very happy with purchase! - Oct. 20, 2022
Rating by s***s for Gravid Adult Ambilobe Panthers Chameleon Panther Chameleon
FAST SHIPPING!! A+++ HIGHLY RECOMMEND THIS SELLER. - Oct. 13, 2022
Rating by c***n for Crimson Albino Iguana Green Iguana
All in all a good experience. It did turn out to be a male and not a female, but a stunning animal nonetheless so I’m not to worried about it. - Oct. 06, 2022
Rating by c***s for Irian Jaya Carpet Python
I ordered 2 red tail green rat snakes I called prior was assured that they looked well one of the animals was absolutely covered in large ticks and was drooling think secretions on arrival emailed and messaged through morphmarket…crickets - Sep. 23, 2022
Seller has still yet to even reply to me very disappointed as I have been a repeat customer of reptile pets direct - Sep. 28, 2022
Rating by j***1 for Red-tailed Green Rat Snake Red-Tailed Green Rat Snake
Seller was very responsive and Jimmy at this store was extremely helpful. Animal arrived today and is incredible. I am very happy with this purchase. Thank you - Sep. 20, 2022
Rating by d***s for Papuan Olive Python (Apodora Papuana) POPF02 More Python
They shipped them quickly. - Sep. 07, 2022
Rating by r***v for Red Eye Crocodile Skink Other Skink
I am vary happy with my purchase the animals arrived happy in very good packaging and are way more beautiful in person then in the photo will definitely consider ordering from them again - Aug. 28, 2022
Rating by c***0 for Nicaraguan Central American Boa Boa Constrictor
These guys are great! They were packed correctly, comfortably and safely and I was very pleased with the whole purchasing experience. I will not hesitate to purchase from Reptile Pets Direct again!! - Aug. 28, 2022
Rating by 1***s for European Legless Lizard (Sheltopusik) More Lizard
10/10. Picked up locally so can’t comment on shipping, but snakes were exactly as described and perfectly healthy. Definitely recommend! - Aug. 17, 2022
salesrpd replied: Glad you are enjoying you new babies. Feel free to call if you have any questions on anything else we have. - Aug. 17, 2022
Rating by p***b for CB Red Tail Green Rat Snake Red-Tailed Green Rat Snake
My experience with them was very fast and very easy my new baby got to my house faster than I thought it would and I love my new snake - Aug. 07, 2022
Rating by c***7 for Albino Burmese Python
Would do business with them again - Aug. 05, 2022
Rating by j***3 for Emerald Tree Boas Male (ETBM3) Northern Emerald Tree Boa
Difficult communication and I was skeptical about the packaging, but the uromastyx seems to be in good health. Quick shipping, but only on regular business days. - Aug. 05, 2022
Rating by o***d for CBB Ornate Uromastyx JUVENILE MALE (UROMASTYX ORNATA) (OUJM02)
Very good about keeping communication moving forward. Very helpful and professional. Beautiful animal. - Jul. 15, 2022
Rating by b***g for Black Roughneck Monitors 8-12"
Transaction went smoothly and I received a healthy animal as advertised. - Jul. 03, 2022
Rating by g***7 for Uromastyx Thomasi (UTM02)
My new baby frilly arrived extremely well packed and lively. He's already hunting feeders and is exploring his new enclosure. Reptile Pets Direct did an excellent job with communication as well. I'd buy from them again! - Jun. 21, 2022
Rating by t***x for CBB Frilled Dragon More Lizard
Very responsive and quick and timely response,pleased with them - Jun. 01, 2022
Rating by r***2 for Trio 1.2 Plated Leaf Chameleon (Brookesia Stumpfii) Other Chameleon
I received a group of 10 Dragon Snakes and they all look absolutely perfect. They all had excellent body condition and are very health, hydrated and alert. Highly recommend these folks, will definitely be doing business with them again! - May. 26, 2022
Rating by c***e for Dragon Snake More Colubrid
My experience with this seller was horrible. I purchased two ornate Uromastyx from this seller. Both came in sick. One died in less than 48h of arriving and was also gravid. Their animals are not well cared for. This business is not ethical. - Jun. 16, 2022
Rating by t***p for Ornate Uromastyx Pair (AOUP03)
Smooth transaction, very happy with the new Northern White Lipped Python I received that was active and well upon unpacking! - May. 20, 2022
Rating by m***1 for White Lipped Python Baby White-Lipped Python
Nice lizards, thank you!! - Jul. 13, 2022
Rating by g***s for Graceful Gecko (Paroedura Gracilis) More Gecko
They were great on helping me get the mossy geckos I asked about. Answered my questions an sent me pictures when asked for them. Great experience mossy geckos look amazing an they are happy in ther new home. An shipping was great - Jun. 01, 2022
Rating by d***3 for Mossy Leaf Tailed Gecko Male (U. Sikorea) (MLTGM44) Leaf-Tailed Gecko
Received my snake healthy and on time. Will definitely do business with them again. - May. 15, 2022
Rating by k***s for Rainbow Boa Adult Female (BRBF01) Brazilian Rainbow Boa
Ordered a female red eyed croc skink. The sales team is very responsive/helpful but not their guarantee team. My skink did not do well during shipping. She prolapsed and even after following instructions and messaging, no response 1 week later. - May. 20, 2022
Rating by c***2 for Red Eye Crocodile Skink Other Skink
As described fast shipping arrived in good condition - May. 03, 2022
Rating by t***h for Malaysian Cherry Bomb Centipede
Great folks. Good communication. Had my snake the very next day. Thanks!! - May. 02, 2022
salesrpd replied: It was awesome working with you as our customer! i hope you enjoy your new GTP and look forward to being able to work with you again on future reptile needs - May. 02, 2022
Rating by b***a for High Blue Sorong Green Tree Python (HBSGTP01)
GOOD EXPERIENCE. THANKS, ROBERT - Apr. 25, 2022
Rating by b***h for Suriname Red Tail Boa Female (SRTBF01) True Red-Tailed Boa Constrictor
Poor monkey tail was frozen and starved when I received him. Emailed seller still with no response. Wanted to buy the other she had for sale just to rescue it. No response...but responded right away to my gf. He's doing great now tho, so there's that - Apr. 26, 2022
Rating by g***s for Monkey Tailed Skink Monkey-Tailed Skink
Great seller - Apr. 22, 2022
Rating by d***2 for Frilled Dragon CBB More Lizard
I got 3 perfect shield tailed agamas and wow, they are sooooo cute and active. I didn’t expect them to be so friendly for their size but they’re brave little guys. I might have to buy more! 10/10 very happy with my purchase! - Apr. 19, 2022
Rating by d***d for Shield-Tailed Agama (Xenagama Taylori) More Lizard
Everything went smooth. The scorpion was absolutely gorgeous, the animal was sent quickly and it’s a healthy specimen. Nothing but good to say, would recommend buying from them. - Apr. 19, 2022
Rating by a***6 for Malaysian Blue Claw Scorpion