Store: Reptile Pets Direct
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Overall Ratings Score: 4.7 (204)
- Percent Positive: 92% from all time
- Reciprocated Ratings: 17% over last 90 days
- View Buyer Ratings or Store Profile
Rating Trends
3 months | 12 months | all | |
---|---|---|---|
Positive (5 Star) | 21 | 87 | 188 |
Neutral (3 Star) | 1 | 3 | 4 |
Negative (1 Star) | 0 | 2 | 12 |
Below is feedback left by buyers about this user.
They sent my reptile following the instructions I left. They were quick to contact me when I made the inquiry. - Apr. 19, 2022
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l***s
for Captive Bred Baby Ornate Uromastyx
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l***s
for Captive Bred Baby Ornate Uromastyx
Received lizard today. Just unpackaged. - Apr. 19, 2022
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e***t
for Captive Bred Baby Ornate Uromastyx
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e***t
for Captive Bred Baby Ornate Uromastyx
Great communication. I ordered it at 11:30pm and it was ready to ship next morning. Turtle arrived in great shape because of the relationship with my FedEx delivery driver. Can see updates on my IG: Sheeks_ExoticFish - Apr. 08, 2022
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s***k
for CB 2022 Baby Mata Mata Turtle Other Turtle
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s***k
for CB 2022 Baby Mata Mata Turtle Other Turtle
I am a first time buyer from MorphMarket . I highly recommend Reptile Pets Direct ! My Malaysian Blue Claw Scorpion just arrived in excellent health ! Bigger than expected and very beautiful ! We definitely purchase again in the future ! Thank you ! - Apr. 05, 2022
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r***4
for Malaysian Blue Claw Scorpion
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r***4
for Malaysian Blue Claw Scorpion
Reptile Pets Direct responded very quickly and my baby ornate uromastyx was in the mail the next day. The uromastyx was very alert and very healthy looking. Once he warmed up, he was active and even ate a little from my hand at the end of the day. - Apr. 04, 2022
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j***o
for Captive Bred Baby Ornate Uromastyx
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j***o
for Captive Bred Baby Ornate Uromastyx
I purchased a 1.1. Both had several mites upon arrival. Messaged seller and got no response. The female also developed a serious mouth infection within a few days. - Apr. 06, 2022
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s***s
for Red Tail Green Rat Snakes Adults Red-Tailed Green Rat Snake
Love my new Suriname Boa. Purchased Tuesday and arrived Wednesday. SUPER FAST SHIPPING!! A++ Service - Mar. 29, 2022
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d***s
for Surname Red Tail Boa (SRTB01) True Red-Tailed Boa Constrictor
Seller was excellent! FedEx was a little slow as usual, but that’s not the sellers fault. He was very helpful and made sure to call me and check that the snake arrived alive and well. Highly recommend CBK. Thanks - Mar. 16, 2022
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m***b
for High Blue Sorong Green Tree Python (HBSGTP01)
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m***b
for High Blue Sorong Green Tree Python (HBSGTP01)
Quick Ship...Great price...Healthy snake. Would buy again and recommend them - Mar. 09, 2022
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f***v
for Extreme Reverse Albino Okeetee Corn Snake
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f***v
for Extreme Reverse Albino Okeetee Corn Snake
Great communication, reply fast. Frilled lizard in perfect shape, larger then I thought it would be. Honest people to deal with. I highly recommend them - Mar. 09, 2022
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p***k
for Frilled Dragon CBB More Lizard
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p***k
for Frilled Dragon CBB More Lizard
Great service! I recommend buy from them. Thanks again. - Mar. 03, 2022
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a***0
for Satanic Leaf Tailed Gecko Female (SLTGF05) Leaf-Tailed Gecko
Beautiful Ornate at a great price ! - Feb. 03, 2022
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c***y
for Captive Bred Baby Ornate Uromastyx
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c***y
for Captive Bred Baby Ornate Uromastyx
Ordered 2 geckos, was given wrong species, which they handled, but when I received correct species, they were wrong sex and had health issues. All were thin, and so far 1 has died in quarantine. Emailed and was told to ship all 4 back for a refund. - Mar. 24, 2022
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c***e
for Peacock Day Gecko (Phelsuma Quadriocellata)
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c***e
for Peacock Day Gecko (Phelsuma Quadriocellata)
It was great! packaging was correct and nice and the baby is very healthy and beautiful! - Jan. 18, 2022
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l***k
for Ornate Uromastyx Baby Male (OUBM23)
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l***k
for Ornate Uromastyx Baby Male (OUBM23)
Beautiful sub-adult female peacock geckos. Arrived alive and quickly. Would recommend seller. - Dec. 29, 2021
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o***o
for Peacock Day Gecko (Phelsuma Quadriocellata)
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o***o
for Peacock Day Gecko (Phelsuma Quadriocellata)
Overall great customer service with a lot of communication, the arrival of my Bearded Dragon was swift and came neatly packaged with warming pads and insulation to ensure live arrival. - Dec. 21, 2021
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s***0
for Paradox Bearded Dragon Central Bearded Dragon
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s***0
for Paradox Bearded Dragon Central Bearded Dragon
Well packaged, healthy beautiful tortoise. Shipped quickly.
Five-star seller! I'll be back! Excellent in every way! Best price I’ve been able to find! James was ultra professional and friendly. Very responsive. Highly recommended - Dec. 05, 2021
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o***2
for Golden Greek Greek Tortoise
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o***2
for Golden Greek Greek Tortoise
I’m a new fan! Great communication, customer service and top quality animals. I have already made my second order for the Black Friday sale. Will continue to work with them in the future. - Nov. 22, 2021
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j***3
for Armadillo Lizards (Cordylus Tropidosternum) More Lizard
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j***3
for Armadillo Lizards (Cordylus Tropidosternum) More Lizard
These little ones are wonderful. Growing nicely and easy to handle. They are spoiled rotten and great eaters. Thank you. - Jan. 22, 2022
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w***s
for Ornate Uromastyx Baby Male (OUBM16)
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w***s
for Ornate Uromastyx Baby Male (OUBM16)
These little guys are perfect. I had them checked out at the vet and they were kept in good conditions before shipped to me. They will be well cared for here. Thank you so much. - Dec. 15, 2021
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w***s
for Ornate Uromastyx Baby Female (OUBF19)
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w***s
for Ornate Uromastyx Baby Female (OUBF19)
Animal looked good.staff was helpful. - Nov. 17, 2021
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t***8
for Biak Green Tree Python SABGTP3
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t***8
for Biak Green Tree Python SABGTP3
Seller was easy to work with and communicated well. Would work with again. - Nov. 04, 2021
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c***s
for Red Eye Croc Skink Other Skink
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c***s
for Red Eye Croc Skink Other Skink
Exactly what my 10 year old dreamed it would be! - Nov. 04, 2021
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h***g
for Ocellated Uromastyx
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h***g
for Ocellated Uromastyx
Many apologies for this belated response!! But the GTP was better than I had expected, hydrated, bright green, Nido-virus free, and free of any illness/parasites! We had this girl vet-checked, and vet said she was GREAT! - Oct. 10, 2022
salesrpd replied:
Glad we could assist you with your GTP, Keep a eye on our website for anything you might be interested in feel free to call our online sales office number located on our website! - Oct. 10, 2022
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a***1
for Sub Adult Biak Green Tree Python Female (SAGTP2)
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a***1
for Sub Adult Biak Green Tree Python Female (SAGTP2)
Purchased a uromastyx from them and it arrived alive and well. Satisfied with the purchase would recommend a friend to them. Seller quick to respond - Oct. 13, 2021
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a***4
for Ornate Uromastyx
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a***4
for Ornate Uromastyx
I had a great experience buying a pair of Peter Banded Skinks. They were packaged beautifully. They both appear to be healthy and in good shape. I'll definitely reccomend them to anyone looking to buy a reptile and I'll definitely be using them again - Oct. 12, 2021
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l***5
for Peter Banded Skinks Other Skink
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l***5
for Peter Banded Skinks Other Skink
RPD was incredibly helpful in making my first purchase on morph market. They were very responsive and provided me with everything I had asked for. Questions about diet, getting additional pictures, and requesting a specific ship date, all of it! A++ - Oct. 25, 2021
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s***y
for CBB SUPER High Red Crimson Grandis 1 For 150 Or 3 For 300 Shipped! Day Gecko
I would just like to say that their a 10/10!
They were fast on responding/helped when needed
And shipping was very quick and easy. Would definitely recommend reptile pets direct again :) - Sep. 12, 2021
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w***n
for Vibrant Young Biak Starting To Transition! Green Tree Python
Absolutely great experience, offered kind advice and I would definitely purchase from them again! - Sep. 06, 2021
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d***n
for Dragon Snakes More Colubrid
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d***n
for Dragon Snakes More Colubrid
To notch in all aspects. Outstanding communication.
He's a real beauty. He's in shed now. Can't wait to see him afterwards.
Ate like a champ today as well.
Thank you.
5⭐ - Sep. 01, 2021
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g***0
for Vibrant Baby Guyana Red Tail Boa! True Red-Tailed Boa Constrictor
Great place! Terrific service! Craig and Lauren are the best! They get some hard to get lizards un great shape! - Aug. 24, 2021
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d***d
for Bell's Angle Head Dragon (Gonocephalus Bellii) More Lizard
Great communication, awesome animal and great packaging! Awesome store! Will recommend! - Aug. 18, 2021
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a***a
for Axanthic Baby Mangrove! Mangrove Monitor
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a***a
for Axanthic Baby Mangrove! Mangrove Monitor
Easy transaction and fast shipping. Our animal arrived safe and sound with no issues. - Aug. 20, 2021
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c***1
for Stunning Captive Hatched Mangrove Snake Boiga Dendrophila / Melanota More Colubrid
I was sold a sick animal and it died a few days later. Seller was rude and unprofessional with communication. Instead of helped i was blocked from buying later on. Working with paypal to resolve the issue. 10/10 WOULD NOT RECOMMEND BUYING FROM. - Aug. 25, 2021
salesrpd replied:
Did not reach out to seller already did a charge back, *that’s how I found out* sent photos of a mummified gecko when I reached out about the charge back. - Aug. 25, 2021
I reached out twice and was denied or not answered twice. I have the call logs showing i reached out twice prior to chargeback. - Aug. 30, 2021
salesrpd replied:
you called the store not within store hours because we are curbside only so someone always answers.buyer did not reach out via email which was the original form of contact. - Aug. 30, 2021
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v***s
for Madagascar Graceful Gecko More Gecko
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v***s
for Madagascar Graceful Gecko More Gecko
Gecko looks to be in great health and is settling in nicely, and she's absolutely stunning as well. - Jul. 12, 2021
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p***s
for Fantastic Female Sikorae Leaf-Tailed Gecko
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p***s
for Fantastic Female Sikorae Leaf-Tailed Gecko
Looks to be in great health and settling in nicely as well. - Jul. 12, 2021
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p***s
for Vibrant Female Leaf Tailed Gecko Leaf-Tailed Gecko
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p***s
for Vibrant Female Leaf Tailed Gecko Leaf-Tailed Gecko
Great as always! This is the second time I’ve dealt with this store and their chameleons are always on point and healthy! - Jun. 22, 2021
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b***0
for Stunning Juvenile Male Ambilobe 450$ Shipped! Other Chameleon
Thanks so much!
Extremely happy with the monitor
Great people great service - Jul. 01, 2021
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p***s
for Young Crocodile Monitor
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p***s
for Young Crocodile Monitor
The snake is breathtaking thank so much for helping me get my dream snake. - Jun. 10, 2021
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l***s
for Vibrant Young Madagascar Giant Hognoses More Colubrid
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l***s
for Vibrant Young Madagascar Giant Hognoses More Colubrid
Great experience, I’m very happy and the snakes are amazing! - Jun. 09, 2021
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r***s
for Vibrant Young Madagascar Giant Hognoses More Colubrid
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r***s
for Vibrant Young Madagascar Giant Hognoses More Colubrid
Ordered and paid for 2 female carpet chameleons and multiple days later received a refund with no email as to why. When I inquired I was told they had died. Not good customer service or communication and the website still lists females in stock..... - Jun. 07, 2021
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b***e
for Awesome Carpet Chameleons Other Chameleon
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b***e
for Awesome Carpet Chameleons Other Chameleon
A+ - Jun. 05, 2021
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s***s
for Awesome Carpet Chameleons Other Chameleon
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s***s
for Awesome Carpet Chameleons Other Chameleon
First time purchasing anything from morphmartket..so I was hesitant..but my experience was very positive and smooth..so I am very satisfied..and my Uro is settling in nicely..happy - Jun. 01, 2021
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k***4
for High Yellow Saharan Uromastyx
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k***4
for High Yellow Saharan Uromastyx
Quick and easy NY the time I ordered it was shipped same day and dropped off next day and 12pm exactly!! - May. 29, 2021
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m***s
for Hermann’s Tortoises Hermann's Tortoise
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m***s
for Hermann’s Tortoises Hermann's Tortoise
Animal was posted as large female ,it arrived full of stuck dried shed on it and only 780grams of weight clearly not a large female.Emeraldtree boa. - May. 08, 2021
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c***t
for Large Healthy Emerald Tree Boa Female Northern Emerald Tree Boa
I got a 10 CT baby savannah monitors. They're absolutely adorable. I received a nice assortment of colors. I would definitely order from them again :) - May. 11, 2021
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k***r
for Baby Savannah Monitors 10 Ct $200 Shipped!
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k***r
for Baby Savannah Monitors 10 Ct $200 Shipped!
Tortoise looked way better in person then in photos, very friendly and understanding staff :) - May. 06, 2021
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j***p
for Female Syrian Golden Greek Tortoise
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j***p
for Female Syrian Golden Greek Tortoise
Great guy, done business for many years with them. - May. 04, 2021
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m***s
for Baby Savannah Monitors 10 Ct $200 Shipped!
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m***s
for Baby Savannah Monitors 10 Ct $200 Shipped!
Lauren has been amazing!!! She made me feel super safe with our communication and understanding the stress of not seeing the animal in person and ordering online. She does her best to answer all your questions and concerns! I recommend!!! :) - Apr. 22, 2021
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t***n
for Bright Red Tail Green Red-Tailed Green Rat Snake
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t***n
for Bright Red Tail Green Red-Tailed Green Rat Snake
Not sure they are male & female,they look identical too me.No worries tho,they seem happy & healthy in their new enclosure & are eating good.My whole family loves them.Thanks. - Apr. 21, 2021
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r***8
for Awesome 4-6” Herman’s Tortoises Any Sex Hermann's Tortoise