Store: Southern Star Reptiles

  • Overall Ratings Score: 4.8 (16)
  • Percent Positive: 94% from all time
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 0 1 15
Neutral (3 Star) 0 0 0
Negative (1 Star) 0 1 1

Detailed Ratings

Average Count
Item as described 16
Seller communication 16
Shipping time 16
Shipping packaging 16
Below is feedback left by buyers about this user.
We got our baby girl and she was a year and half. I was disappointed that she barely weighed over 300g at her age. Then took her to the vet and she also had RI. She's now recovering. And gaining weight. - Jul. 06, 2023
southernstar replied: We are really sorry to hear you were unhappy with her. We would not knowingly sell an animal in ill health. She was eating regularly and thriving and we had no indication anything was wrong. Please let us know how she progresses. - Jul. 06, 2023
Rating by k***s for Lesser Lace Black Back Het Hypo Ball Python
Everything worked out great in the end, just hit a few bumps when it came to making payment... but overall, they were very good at getting back to me in a timely manner, and working with me to complete the transaction. - May. 18, 2023
southernstar replied: I really appreciate your patience and understanding. Hope he makes lots of pretty babies for you in the future. - May. 18, 2023
Rating by t***n for Fire Butter Hypo Ball Python
Great smooth transaction Well packaged during a rough weather stretch Good looking gecko Highly recommend this seller for anyone. - Jul. 28, 2022
southernstar replied: Thank you. It was a pleasure working with you. - Jul. 28, 2022
Rating by f***s for Subadult Ana/Ami Female Leachianus Gecko
Beautiful ball pythons! Perfect temperament! Seller was wonderful and kept in contact the whole time. Very professional and quick to respond. Arrived safe and sound on time, will do business again! - May. 06, 2022
southernstar replied: Thank you very much. It was a pleasure working with you. Please don’t hesitate to reach out if you have any questions. - May. 06, 2022
Rating by l***9 for Hidden Gene Woma Mojave Het Ultramel Ball Python
Absolutely beautiful snake. The communication was spot on! Definitely will be a return customer. - Apr. 14, 2022
Rating by v***3 for Black Pastel Enchi Orange Dream Ball Python
Bought her before xmas and weather delayed shipping until now (Feb) seller kept us informed of progress and she arrived in great shape and so much prettier than the photos! - Feb. 17, 2022
southernstar replied: Thank you. You were a pleasure to work with. Looking forward to see what you do with her. - Feb. 17, 2022
Rating by m***m for Black Pastel Enchi Orange Dream Ball Python
Great communication and beautiful animal. Would certainly do business again. - Oct. 14, 2021
Rating by b***b for Mystic Ringer Clown Ball Python
I had the pleasure of purchasing this stunning snake. It was a pleasure doing business with southern star reptile. Heidi always kept me informed in regards to her eating. I will most definitely do business with them again! 5 stars 🤩🤩🤩🤩🤩 for sure - Nov. 17, 2021
southernstar replied: Thank you. You guys were very understanding. It was a pleasure. - Nov. 17, 2021
Rating by g***9 for Pastel Calico Enchi Het Desert Ghost Ball Python
Animal was perfect, all my questions were answered, a very positive experience! - Mar. 26, 2021
Rating by s***s for Pewter Gravel Ball Python
The male I ordered came to me in perfect health he fed the day after receiving him he's very nice and adjusted well. Whipping took less than 18 hours and I'm very happy all around. - Jul. 15, 2020
Rating by k***t for Pastel Enchi Leopard Ball Python
Fast communication, and answered all my questions. They shipped my snake with care which arrived healthy and as pictured. Would do business with again! Thank you! - May. 21, 2020
Rating by c***p for Pastel Mystic HGW Ball Python
Pictures don’t do him justice. Fast and easy shipping, great communication. Highly recommend seller/snakes couldn’t be happier. More then satisfied - May. 22, 2020
Rating by s***s for Sugar Spider Hypo Ball Python
Another great animal from spectacular breeders. Super smooth transaction, the animal was even better looking than the photo, and I purchased a second animal because this one was so nice. Not my first time purchasing from them and won't be the last. - May. 05, 2020
Rating by i***s for Black Head Mystic Het Clown Ball Python
Communication was simple and easy with quick response. She came in healthy, beautiful, and as described. - Mar. 21, 2020
Rating by r***m for Pastel Calico Ball Python
Excellent seller, very prompt and answered all my questions! Highly recommend - Aug. 08, 2019
Rating by m***r for Mystic Leopard Ball Python
Southern Star was great helping me get my new snake friend. Very responsive and helpful with local pickup. I got a very detailed feeding record/schedule and my new boy is drop dead gorgeous and healthy. Wonderful experience. - Jul. 14, 2019
Rating by j***0 for Pastel Lesser Ball Python