Store: The Bugg Plug

  • Overall Ratings Score: 5.0 (25)
  • Percent Positive: 100% from all time
  • Reciprocated Ratings: 17% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 11 20 25
Neutral (3 Star) 0 0 0
Negative (1 Star) 0 0 0

Detailed Ratings

Average Count
Item as described 25
Seller communication 25
Shipping time 25
Shipping packaging 25
Below is feedback left by buyers about this user.
Seller was communicative and helpful, answered our many questions in a timely manner. Our snake arrived on time and as expected, and was very safely packaged. Excellent experience overall! - Apr. 18, 2024
Rating by j***f for 2023 Tessera Het Sunkissed 66%ph Hypo Anery 50%ph Lava Female Corn Snake
👍great seller - Mar. 06, 2024
thebuggplug replied: Customer was awesome. Local pickup. Talked about animals for about 20 minutes. Pleasure to deal with - Mar. 06, 2024
Rating by r***y for #34 9/28/23 Flame Dalmatian By SB Crested Gecko
Great seller 👍 - Mar. 06, 2024
thebuggplug replied: Customer was awesome. Local pickup. Talked about animals for about 20 minutes. Pleasure to deal with - Mar. 06, 2024
Rating by r***y for 2023 Hypo Het Motley Sunkissed 66%ph Snow Male Corn Snake
Great communication, beautiful snake packaged well!! - Feb. 28, 2024
thebuggplug replied: Good buyer. No issues. - Feb. 28, 2024
Rating by m***x for (No Reserve) Lavender Albino Cal King Female California Kingsnake
Shipped fast ! Awesome gecko ! - Feb. 28, 2024
thebuggplug replied: Buyer was prompt and professional. Good customer - Feb. 28, 2024
Rating by j***f for (No Reserve) Red Harlequin Male By Loki Crested Gecko
Two caribena versicolor, well packaged and warm still at arrival! They are webbing up their bottle and roaming about! Thanks for the spidies! - Mar. 02, 2024
thebuggplug replied: Customer was a delight. No issues. - Mar. 02, 2024
Rating by e***a for Caribena Versicolor ~ Antilles Pinktoe Sling Tarantula
Mantises were well-packed and arrived quick and safe. - Feb. 23, 2024
Rating by g***n for P. Paradoxa ~ The Ghost Mantis
Swift, polite communication is what made this purchase 5 stars. I value communication and customer service above everything else when doing business, and they delivered fully. Very nice, helpful, and responsive. - Mar. 12, 2024
thebuggplug replied: Buyer has been wonderful. Asked questions when he’s needed help and listened to advice. Good buyer - Mar. 12, 2024
Rating by t***7 for *Axanthic Florida Female Florida Kingsnake
The Bugg Plugg was very informative and had all information I asked for. I had a great experience. This was my first time ordering an animal online as it’s a gift for my reptile loving best friend but I’m thankful for such a smooth and easy experienc - Feb. 29, 2024
thebuggplug replied: Buyer was awesome to deal with. Patient with me and responsive. Good customer. - Feb. 29, 2024
Rating by r***x for #19 11/3/24 Tiger Dalmation By Tiger Crested Gecko
Amazing seller! Not only was Brian super communicative about shipping, his packing was exceptional. You can tell he has a passion for taking care of his reptiles! We loved the entire experience and will definitely buy from him again! Thank you! - Feb. 14, 2024
thebuggplug replied: Wonderful buyer. Communication was great and they did an unboxing video on TikTok. Would recommend this buyer - Feb. 14, 2024
Rating by d***4 for #31 10/22/23 Harlequin Dalmation By Tiger Crested Gecko
Couldn’t be happier with the entire transaction and our new girl! Great communication and help with everything! Will definitely be back!! - Feb. 28, 2024
Rating by s***s for 2023 Snow Het Sunkissed 66% Ph Hypo 50% Ph Lava Female Corn Snake
Very helpful and informative breeder. Always quick to respond. She is a very beautiful snake! Absolutely would buy from them again. - Feb. 01, 2024
Rating by l***e for 2023 Hypo Het Motley Sunkissed 66%ph Snow Female Corn Snake
Thank you friend, very nice snake,fast shipping,very happy to do business with you, congratulations on your baby too! - Jan. 10, 2024
Rating by g***7 for 2023 Hypo Het Motley Sunkissed 66%ph Snow Male Corn Snake
Prompt, professional service. Really nice animal. 5 stars for Bugg Plugg. Outstanding. Thank you.... - Jan. 04, 2024
Rating by j***g for 2023 Normal Het Sunkissed Amel 66%ph Anery 50%ph Lava Female Corn Snake
Arrived happy and healthy ! - Jan. 05, 2024
Rating by s***a for #152 3/2/23 Dalmation From Prince Peach Crested Gecko
Great seller, great communication! Beautiful snake. We are in love! - Dec. 28, 2023
Rating by o***y for 2023 Amel Het Hypo Motley Sunkissed 66% Ph Anery Female Corn Snake
I would definitely purchase from this vendor again! Our pretty little “Pumpkin Noodle” is perfect! Beautiful color and very docile, which is great since this snake was meant as a gift for my 11 yr old daughter. The vendor was also great to work with. - Feb. 18, 2024
Rating by d***r for 2023 Sunkissed Hypo Motley Het Anery 50%ph Amel Male Corn Snake
Brian, provided an excellent buying experience and was very responsive with communication. Five Stars All The Way! Very pleased with purchase. - Dec. 07, 2023
thebuggplug replied: Brett was perfect. No issues. Wonderful to communicate with. - Dec. 07, 2023
Rating by b***z for 2023 Amel Tessera Het Sunkissed 66%ph Hypo Anery 50%ph Lava Female Corn Snake
Excellent experience all around. My snake is beautiful and friendly. They are excellent at what they do. - Dec. 23, 2023
Rating by a***s for 2023 Amel Motley Female Corn Snake
seller was very patient with questions, sent pictures and videos upon request, price was very reasonable and was shipped with care. I received the snake and he’s in perfect condition, gorgeous morph and he’s really gentle. - Oct. 04, 2023
thebuggplug replied: No issues with customer. - Oct. 04, 2023
Rating by a***k for 2023 Cinnamon Pos Yellowbelly Male #3 Ball Python
Amazing seller!! Tolerated my million questions with no problem, quick and thorough responses for communication. Really health beautiful snake. Would buy from them again!! - Aug. 16, 2023
Rating by f***f for Anery Motley Corn Snake
Excellent seller!!! Very impressed with the snake I purchased from him!!! - Jan. 22, 2021
Rating by s***6 for Phantom Platnium Reticulated Python
Very nice snake!! Thank you for the great service!!! - Jan. 22, 2021
Rating by s***6 for Orange Ghost Stripe Reticulated Python
The snake I purchased looked better than described and settled in quickly. Buy or sell with confidence. - Dec. 19, 2020
Rating by a***e for Strawberry Ghost Corn Snake
Great experience with Brian. I ordered two pairs of Boas on a Wednesday and they arrived on Thursday. Everyone was healthy and happy. Brian was excellent at communicated and the boas were exactly as described. I can highly recommend! - Dec. 04, 2020
Rating by t***n for Orange Krush Bolivian Boa Pair True Red-Tailed Boa Constrictor
Awesome breeder girl, great communication and shipping. Overall a perfect experience and transaction. - Dec. 04, 2020
Rating by c***s for Yellowbelly Ball Python
Could not have had a better first experience. I was nervous about getting my first snake esp online but Brian answered all my questions quickly with a ton of info and shipping was excellent. My girl arrived feisty and even more beautiful in person. - Dec. 03, 2020
Rating by n***4 for Plasma Ph Amel Caramel Stripe Corn Snake