All Sales are FINAL and nonrefundable, unless a swap for another gecko has been discussed. So please be 100% sure before you send payment!
Local pick up is also available, And will meet in a public place , as schedule allows.
Payment Plans : (No gecko will be put on hold status until a payment is placed I will require a 20% non-refundable deposit. All payment plans must be paid in full within 4-8 weeks once first payment is made. If you need an extension please contact me. Gecko/Gecko's will not be shipped until paid in full) I will not be responsible to remind you of your agreed payment plan deadline --- Refunds will not be given for canceled or forfeited orders.
Orders will be shipped through FedEx Priority Overnight . (I DO NOT ship outside of the US, Alaska or Hawaii) Gecko's will only be shipped when weather permits on the shipping and receiving end. Please be patient . I’ll ship when temperature is above 40 F as a low and under 80 F as a high. temperatures must be in the safe zone in both my location and yours. You will not be charged extra if I have to hold until the weather is suitable for shipping. I am NOT responsible for carrier delays or any other issues that the carrier may encounter!! Purchaser must be present on predetermined delivery date to receive live shipment at address that was giving for shipping. This means you must keep an eye out for your delivery driver to make sure the package is not left at your doorstep exposed to the elements . All guarantees are VOID if someone is not present for the delivery (First attempt) and I am not contacted within 30 minutes of said delivery! In the event that the gecko is DOA ( Dead On Arrival ) ---- Must be reported within 30 minutes, Failure to report DOA within 30 minutes will void any live arrival guarantee.
------Should this unfortunate circumstance happens , evidence must be provided of the deceased gecko before store credit will be issued. (For a replacement gecko of equal value) I require photographic evidence of deceased animal. Once evidence is provided of the deceased gecko I will than decide whether a refund will be issued--- Video/Photos must show the topside and underside of the gecko . -- If store credit is issued - Buyer will cover shipping on said order.
If there are no replacements, a refund will be issued.
There are no refunds for shipping charges.
I cannot control the care and living conditions of my geckos after it has left my care/home, but I am confident in ALL my geckos' health. Therefore, I will 100% guarantee the gecko/geckos for 48 hours . If you believe that your gecko is sick, you must contact me as soon as possible so the situation can be quickly remedied.
If you feel that you need to take your gecko/geckos to the vet, you do so entirely at your own expense.
If your animal happens to pass, within these 48 hours , I will need proof, by pictures and video - of the topside and underside of the gecko , I will also need some questions answered and pictures/video of the enclosure.
Photo/Video proof will be required before I can/will issue a store credit. If store credit is issued I will work with you on a replacement gecko of equal value. Buyer will pay for shipping, for replacements.
~~This health guarantee does not include outside injuries such as cat attacks, injuries resulting from being dropped, enclosure instabilities, etc. ~~ Also geckos drop their tails, often for no apparent reason. Because of this, no refunds will be given for dropped tails.
~~All my geckos are being fed multiple flavors of Pangea and Repashy fruit mix.
Sexing - All my geckos will be pore sexed to the best of my ability! Most will be posted unsexed but feel free to ask me to pore sex, However - Sex is NOT guaranteed for any of my geckos.
It is your responsibility as a pet owner to educate yourself on the full needs of your new pet! !
MorphMarket's Default Store Policy
specifies any terms which have not been overridden by this Seller's stated policy.