Store: Burning Ember Reptiles LLC

  • Overall Ratings Score: 4.8 (22)
  • Percent Positive: 95% from all time
  • Reciprocated Ratings: 0% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 3 4 21
Neutral (3 Star) 0 0 0
Negative (1 Star) 0 0 1

Detailed Ratings

Average Count
Item as described 22
Seller communication 22
Shipping time 22
Shipping packaging 22
Below is feedback left by buyers about this user.
Great seller! - May. 01, 2024
enash replied: Thank you so much for your positive review! - May. 01, 2024
Rating by p***s for Ultramel Motley/Stripe Tessera Corn Snake
This experience was an awesome one and the seller was in contact with us the whole time. what was pictured was what we got and the snake is very healthy. I highly recommend them. - Mar. 22, 2024
enash replied: Thank you so much for the kind feedback! Enjoy your new snake! - Mar. 22, 2024
Rating by a***s for Palmetto NO RESERVE *PET ONLY* Corn Snake
Very helpful, first time having a reptile ship and the seller made it a easy experience. - Feb. 16, 2024
Rating by p***4 for Red Factor Zagtec Anery Corn Snake
Wonderful experience! Inquired, paid, shipped and accepted without any issues. Great customer service. Beautiful snake! Thank you so much! - Dec. 06, 2023
enash replied: Thank you for the review! We’re so happy you’re satisfied with your experience with us! - Dec. 06, 2023
Rating by c***s for Red Factor Lavakeetee Corn Snake
Burning Ember Reptiles were great to do business with. Snake was the one pictured, great communication, shipping was on time, snake was very well packaged. Would definitely buy from again!!!! - Dec. 07, 2022
Rating by b***n for Okeetee Corn Snake
Rating by b***n for Okeetee Corn Snake
Beautiful snake! - Aug. 31, 2022
Rating by b***s for Okeetee Corn Snake
Rating by b***s for Okeetee Corn Snake
Just the corn I was looking for, and it happened to be from a local-ish seller. Have had her for a few weeks, she has never missed a meal. Would definitely purchase from them again. - Sep. 21, 2022
enash replied: Thank you so much for the kind words! We’re glad your new girl is doing so well. - Sep. 21, 2022
Rating by h***s for Fire Hypo Corn Snake
Rating by h***s for Fire Hypo Corn Snake
Communication was great. The animal appears healthy, and was packaged very well for shipping. The only negative was that the seller required me to pay processing fees for using PayPal. Those fees are seller fees, not buyer's responsibility. - Mar. 06, 2022
Rating by i***1 for Caramel Motley Corn Snake
We had a wonderful experience with Burning Ember Reptiles. I received quick responses to all of my questions and I was able to coordinate local pick with ease. We love our new addition. We will definitely use them again for any future purchases. - Jan. 19, 2022
Rating by t***s for Aberrant Ghost Corn Snake
Very quick responses and answered any questions we had. Shipped fast and well packaged/insulated. Great buying experience and they have some beautiful animals. Would highly recommend them! - Dec. 03, 2021
Rating by r***7 for Okeetee Corn Snake
Rating by r***7 for Okeetee Corn Snake
Beautiful snake and great communication! - Dec. 02, 2021
Rating by h***c for Firefly Ball Python
Rating by h***c for Firefly Ball Python
Received my normal female yesterday and couldn't be more happy. Thank you guys 👍🏾 - Dec. 02, 2021
Rating by j***g for Normal Ball Python
Rating by j***g for Normal Ball Python
They answered all my questions, and had the snake shipped safely! No problems or issues at all! Will likely do business again in the future! - Nov. 20, 2021
Rating by j***9 for Citron Tiger Reticulated Python
Everything was great and this anery girl is soooo BEAUTIFUL! already very chill and friendly. so happy to add her to my noodle family! - Nov. 17, 2021
Rating by m***e for Anery Corn Snake
Rating by m***e for Anery Corn Snake
Beautiful snake, professional seller. All good! - Nov. 03, 2021
enash replied: Thank you so much! I hope you enjoy her! - Nov. 03, 2021
Rating by s***s for Kastanie Corn Snake
Rating by s***s for Kastanie Corn Snake
Corn snake is beautiful and healthy - Aug. 27, 2021
Rating by m***w for Sunkissed Stripe Corn Snake
Seller was kind to hold snake longer than expected, which was great. I don't have room to describe the unpleasant interactions I suffered through and am left with a dead snake, no refund and a bad taste. Never again! Check out reviews elsewhere. - Nov. 02, 2021
enash replied: We are sorry this happened. The snake was healthy and feeding well when it left our care, 7 weeks after the agreed upon hold time. We were never informed of any issues you had getting the snake to feed until after it had died. Again, we are sorry. - Nov. 02, 2021
I appreciate you holding the snake. You were aware that 6 weeks of delay was due to an emergency. The last week was due to you, which you also know. This demonstrate the bad attitude that I experienced better than anything else I could say. - Dec. 01, 2021
Rating by g***s for Hypo Sunkissed Miami Corn Snake
Wonderful! Healthy happy snake. - Jul. 03, 2021
Rating by m***t for Palmetto Het Amel Corn Snake
Great seller! Prompt shipping and packaging job well done! Here at EbN we don't just buy from anyone, this animal definitely met our quality standards. Buy with confidence.... A+ - Jul. 02, 2021
Rating by e***e for Sunkissed Bloodred Piedside Corn Snake
My experience buying my corn snake was flawless! I received fast, satisfactory responses to my questions. My snake shipped quickly and arrived healthily. I love her coloration and I'm glad I purchased from this seller! I give my full recommendations! - Jul. 01, 2021
Rating by b***e for Piedside Bloodred Corn Snake
Great communication through the sale and shipping. We couldn’t be happier with the beautiful corn snake we got. - Jun. 11, 2021
Rating by r***t for Rootbeer Stripe Corn Snake
The process was smooth, easy, and fast! - Apr. 07, 2021
Rating by k***b for Ghost Motley Corn Snake