Store: Exotics @ Heart

  • Overall Ratings Score: 22
  • Percent Positive: 100% over last 12 months
  • Reciprocated Ratings: 33% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive 3 10 22
Neutral 0 0 0
Negative 0 0 0

Detailed Ratings

Average Count
Item as described 22
Seller communication 22
Shipping time 22
Shipping packaging 22
Below is feedback left by buyers about this user.
Fantastic seller, just about to get them set up now 😀 thank you for all your help today! And your spider guy was fantastic with my partner, please thank him too
No problem, was a pleasure :-) see you guys again soon I hope :-)
Rating by s***2 for Taiwanese Beaty Snake PAIR Beauty Rat Snake (£144.49)
Healthy turtle received. Extremely happy. Totally recommend
Rating by b***i for Mata Mata Turtles - Chelus Fimbriata Other Turtle (£295.00)
Very polite and informative seller. Extremely conscientious when it comes to the enclosure and equipment being used. Collected the animal from the sellers shop. What a fantastic shop you have. Clean, tidy, spacious, well lit and stocked.
Thankyou very much…… enjoy your new addition
Rating by s***6 for Scaleless Bloodred Pied Corn Snake (£150.00)
Just received my Dumerils Boa, extremely happy, she's healthy and very active. Highly recommend buying from Exotics @ Heart, Great communication, great service.
Thankyou for your custom :-) ENJOY
Rating by v***9 for Dumerils Boa Ground Boa (£225.00)
Great customer service and great animals, would highly recommend this shop.
Thanks for buying from us
Rating by t***7 for Mexican Black Kingsnake (£135.00)
Great communication, provided updated videos upon request and made purchase simple and quick. Visited the shop and it looks great. Will be buying from again.
Rating by b***5 for Mexican Black Kingsnake (£135.00)
5 stars all around, lovely snake, what more can I say, top marks
Rating by j***8 for VPI GANDOLFO LINE Sunglow Jungle Boa Constrictor (£750.00)
Lovely shop, nice and clean and knowledgeable staff. Very impressed
Everything went perfectly was about 12hrs between initial enquiry and collection. I’ll have to pop to Birmingham reptiles very soon. Thankyou for a see less sale start to finish
Rating by b***s for Hypo Trans 100% Het Zero Bearded Dragon Central Bearded Dragon (£175.00)
Beautiful snake, eats well and is fairly hand tame for his age
A pleasure to do business with
Rating by m***s for Snow Het Palmetto Corn Snake (£115.00)
Beautiful healthy snake, really active & a fierce eater. Absolute please to deal with i would use these guys again in a heart beat !
Great buyer…. Great guy…. Would 100% deal with Phil again in the future
Rating by n***6 for False Water Cobra Other Colubrid (£149.99)
Beautiful snake, everything went smoothly and great to visit the shop!! :)
Perfect transaction from a perfect buyer… glad you are happy :-)
Rating by k***s for Scaleless Head - PROVEN FEMALE Ball Python (£265.00)
Was a pleasure buying from Kevin, everything wet perfectly with quick and detailed responses.
Rating by j***s for Pastel 100% Het Genetic Stripe 100% Het Desert Ghost Ball Python (£150.00)
Great communication, can't fault at all . The snake is in great condition and absolutely smashing food. Wouldn't hesitate in ordering from again in future
Rating by s***x for Woma Python (£250.00)
Snake arrived with a couple of scrapes but they cleared up after one shed. Other than that, she's beautiful and exactly as described. I would prefer seller to use more secure packaging in the future as snake was loose in the box with no bag.
I only use boxes for many reasons.I send multiple animals monthly,Infact I ran a very successful reptile courier company for 5 years.They were cricket bites as informed on arrival and cleared as I advised,wish I’d spotted them.but glad your happy
Rating by m***e for Banana Pinstripe Ball Python (£300.00)
Second time back and second time i am over the moon :) Great snakes and really appreciate being able to ask any questions that come to mind. Absolute gent!
Rating by l***t for Super Pastel Ball Python (£150.00)
Perfect! A pleasure to deal with from start to finish. I received a really high quality animals that had clearly been well cared for. The communication through was outstanding and would definitely recommend.
Rating by r***s for Chocolate Butter Pastel 100% Het Orange Ghost Ball Python (£450.00)
Fast coms from seller. Amazing Royal doing great. Trustworthy and friendly. Thankyou so much indeed it was a pleasure and you are a credit to the community.
Likewise my friend :-) all the best….. be good to see updates on her when she is older :-)
Rating by l***t for Coral Glow Pinstripe Pied Ball Python (£799.00)
Amazing process!!! [email protected] is a great shop. Also gave me great advice throught until I collected the snake I bought and always replied to my messages. I would strongly recommend this seller in the future. Thanks again [email protected]
Thankyou :-) it was a pleasure to deal with you
Rating by k***s for Blue Eyed Leusistic Banana Ball Python (£289.00)
Brilliant seller would buy from again.
Awesome buyer. Would happily sell to them again
Rating by j***n for Leopard Butter With Ringer Ball Python (£290.00)
Great bloke and absolutely amazing quality snake I would definitely buy from Kev again
Rating by h***5 for Enchi Pastel Clown Ball Python (£550.00)
Pleasure to buy from, excellent service and quality.
Rating by m***s for Ghi Mojave Ball Python (£275.00)
Massive thank you! All went great! Smooth communication!
A perfect sale... a pleasure :-) glad you are happy
Rating by h***l for Sugar Pastel Ball Python (£120.00)
First class customer service really helpful amd responsive
Rating by r***i for 0.1 Jungle 100% Het Vpi Boa Constrictor (£200.00)