Store: Exotics @ Heart

  • Overall Ratings Score: 22
  • Percent Positive: 100% over last 12 months
  • Reciprocated Ratings: 33% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive 3 10 22
Neutral 0 0 0
Negative 0 0 0

Detailed Ratings

Average Count
Item as described 22
Seller communication 22
Shipping time 22
Shipping packaging 22
Below is feedback left by buyers about this user.
Fantastic seller, just about to get them set up now 😀 thank you for all your help today! And your spider guy was fantastic with my partner, please thank him too - Mar. 11, 2023
exotics_at_heart replied: No problem, was a pleasure :-) see you guys again soon I hope :-) - Mar. 11, 2023
Rating by s***2 for Taiwanese Beaty Snake PAIR Beauty Rat Snake (£144.49)
Rating by s***2 for Taiwanese Beaty Snake PAIR Beauty Rat Snake (£144.49)
Healthy turtle received. Extremely happy. Totally recommend - Feb. 21, 2023
Rating by b***i for Mata Mata Turtles - Chelus Fimbriata Other Turtle (£295.00)
Rating by b***i for Mata Mata Turtles - Chelus Fimbriata Other Turtle (£295.00)
Very polite and informative seller. Extremely conscientious when it comes to the enclosure and equipment being used. Collected the animal from the sellers shop. What a fantastic shop you have. Clean, tidy, spacious, well lit and stocked. - Jan. 06, 2023
exotics_at_heart replied: Thankyou very much…… enjoy your new addition - Jan. 06, 2023
Rating by s***6 for Scaleless Bloodred Pied Corn Snake (£150.00)
Rating by s***6 for Scaleless Bloodred Pied Corn Snake (£150.00)
Just received my Dumerils Boa, extremely happy, she's healthy and very active. Highly recommend buying from Exotics @ Heart, Great communication, great service. - Dec. 08, 2022
exotics_at_heart replied: Thankyou for your custom :-) ENJOY - Dec. 08, 2022
Rating by v***9 for Dumerils Boa Ground Boa (£225.00)
Rating by v***9 for Dumerils Boa Ground Boa (£225.00)
Great customer service and great animals, would highly recommend this shop. - Nov. 18, 2022
exotics_at_heart replied: Thanks for buying from us - Nov. 18, 2022
Rating by t***7 for Mexican Black Kingsnake (£135.00)
Rating by t***7 for Mexican Black Kingsnake (£135.00)
Great communication, provided updated videos upon request and made purchase simple and quick. Visited the shop and it looks great. Will be buying from again. - Nov. 16, 2022
Rating by b***5 for Mexican Black Kingsnake (£135.00)
Rating by b***5 for Mexican Black Kingsnake (£135.00)
5 stars all around, lovely snake, what more can I say, top marks - Nov. 16, 2022
Rating by j***8 for VPI GANDOLFO LINE Sunglow Jungle Boa Constrictor (£750.00)
Rating by j***8 for VPI GANDOLFO LINE Sunglow Jungle Boa Constrictor (£750.00)
Lovely shop, nice and clean and knowledgeable staff. Very impressed - Oct. 15, 2022
exotics_at_heart replied: Everything went perfectly was about 12hrs between initial enquiry and collection. I’ll have to pop to Birmingham reptiles very soon. Thankyou for a see less sale start to finish - Oct. 15, 2022
Rating by b***s for Hypo Trans 100% Het Zero Bearded Dragon Central Bearded Dragon (£175.00)
Rating by b***s for Hypo Trans 100% Het Zero Bearded Dragon Central Bearded Dragon (£175.00)
Beautiful snake, eats well and is fairly hand tame for his age - Jul. 22, 2022
exotics_at_heart replied: A pleasure to do business with - Jul. 22, 2022
Rating by m***s for Snow Het Palmetto Corn Snake (£115.00)
Rating by m***s for Snow Het Palmetto Corn Snake (£115.00)
Beautiful healthy snake, really active & a fierce eater. Absolute please to deal with i would use these guys again in a heart beat ! - May. 12, 2022
exotics_at_heart replied: Great buyer…. Great guy…. Would 100% deal with Phil again in the future - May. 12, 2022
Rating by n***6 for False Water Cobra Other Colubrid (£149.99)
Rating by n***6 for False Water Cobra Other Colubrid (£149.99)
Beautiful snake, everything went smoothly and great to visit the shop!! :) - Mar. 20, 2022
exotics_at_heart replied: Perfect transaction from a perfect buyer… glad you are happy :-) - Mar. 20, 2022
Rating by k***s for Scaleless Head - PROVEN FEMALE Ball Python (£265.00)
Rating by k***s for Scaleless Head - PROVEN FEMALE Ball Python (£265.00)
Was a pleasure buying from Kevin, everything wet perfectly with quick and detailed responses. - Mar. 09, 2022
Rating by j***s for Pastel 100% Het Genetic Stripe 100% Het Desert Ghost Ball Python (£150.00)
Rating by j***s for Pastel 100% Het Genetic Stripe 100% Het Desert Ghost Ball Python (£150.00)
Great communication, can't fault at all . The snake is in great condition and absolutely smashing food. Wouldn't hesitate in ordering from again in future - Mar. 10, 2022
Rating by s***x for Woma Python (£250.00)
Rating by s***x for Woma Python (£250.00)
Snake arrived with a couple of scrapes but they cleared up after one shed. Other than that, she's beautiful and exactly as described. I would prefer seller to use more secure packaging in the future as snake was loose in the box with no bag. - Dec. 07, 2021
exotics_at_heart replied: I only use boxes for many reasons.I send multiple animals monthly,Infact I ran a very successful reptile courier company for 5 years.They were cricket bites as informed on arrival and cleared as I advised,wish I’d spotted them.but glad your happy - Dec. 07, 2021
Rating by m***e for Banana Pinstripe Ball Python (£300.00)
Rating by m***e for Banana Pinstripe Ball Python (£300.00)
Second time back and second time i am over the moon :) Great snakes and really appreciate being able to ask any questions that come to mind. Absolute gent! - Sep. 21, 2021
Rating by l***t for Super Pastel Ball Python (£150.00)
Rating by l***t for Super Pastel Ball Python (£150.00)
Perfect! A pleasure to deal with from start to finish. I received a really high quality animals that had clearly been well cared for. The communication through was outstanding and would definitely recommend. - Jun. 26, 2021
Rating by r***s for Chocolate Butter Pastel 100% Het Orange Ghost Ball Python (£450.00)
Rating by r***s for Chocolate Butter Pastel 100% Het Orange Ghost Ball Python (£450.00)
Fast coms from seller. Amazing Royal doing great. Trustworthy and friendly. Thankyou so much indeed it was a pleasure and you are a credit to the community. - Jun. 26, 2021
exotics_at_heart replied: Likewise my friend :-) all the best….. be good to see updates on her when she is older :-) - Jun. 26, 2021
Rating by l***t for Coral Glow Pinstripe Pied Ball Python (£799.00)
Rating by l***t for Coral Glow Pinstripe Pied Ball Python (£799.00)
Amazing process!!! [email protected] is a great shop. Also gave me great advice throught until I collected the snake I bought and always replied to my messages. I would strongly recommend this seller in the future. Thanks again [email protected] - Apr. 14, 2021
exotics_at_heart replied: Thankyou :-) it was a pleasure to deal with you - Apr. 14, 2021
Rating by k***s for Blue Eyed Leusistic Banana Ball Python (£289.00)
Rating by k***s for Blue Eyed Leusistic Banana Ball Python (£289.00)
Brilliant seller would buy from again. - May. 08, 2021
exotics_at_heart replied: Awesome buyer. Would happily sell to them again - May. 08, 2021
Rating by j***n for Leopard Butter With Ringer Ball Python (£290.00)
Rating by j***n for Leopard Butter With Ringer Ball Python (£290.00)
Great bloke and absolutely amazing quality snake I would definitely buy from Kev again - Nov. 07, 2020
Rating by h***5 for Enchi Pastel Clown Ball Python (£550.00)
Rating by h***5 for Enchi Pastel Clown Ball Python (£550.00)
Pleasure to buy from, excellent service and quality. - Aug. 24, 2020
Rating by m***s for Ghi Mojave Ball Python (£275.00)
Rating by m***s for Ghi Mojave Ball Python (£275.00)
Massive thank you! All went great! Smooth communication! - Mar. 19, 2020
exotics_at_heart replied: A perfect sale... a pleasure :-) glad you are happy - Mar. 19, 2020
Rating by h***l for Sugar Pastel Ball Python (£120.00)
Rating by h***l for Sugar Pastel Ball Python (£120.00)
First class customer service really helpful amd responsive - Nov. 12, 2019
Rating by r***i for 0.1 Jungle 100% Het Vpi Boa Constrictor (£200.00)
Rating by r***i for 0.1 Jungle 100% Het Vpi Boa Constrictor (£200.00)