Store: Fireball Reptiles

  • Overall Ratings Score: 5.0 (509)
  • Percent Positive: 98% from all time
  • Reciprocated Ratings: 0% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 15 119 499
Neutral (3 Star) 0 1 8
Negative (1 Star) 0 0 2

Detailed Ratings

Average Count
Item as described 509
Seller communication 509
Shipping time 509
Shipping packaging 509
Below is Neutral (3 Star) feedback left by buyers about this user.
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Perfect snake,came pretty cold but was fine. Seller was a bit rude everything was on his time, luckily I had the day after off because he said I had to reply by a certain time for it to get shipped without communicating what day would work best w/ me - Dec. 12, 2023
fireball replied: Buyer bought an animal during a sale in which the sale terms meant the animal had to be shipped by a certain date, he knew the day it needed to be shipped before paying. I did everything to accommodate this customer on more than once occasion. - Dec. 12, 2023
I was told “ I need payment by noon and will be shipping today” like I said I was lucky I had the day after off so that’s why I purchased. Who knows what would’ve happened if I didn’t. - Dec. 16, 2023
Rating by b***y for Enchi Desert Ghost 100% Het Pied Ball Python
This is a tough review. Pros: beautiful snake and really well packed for tricky conditions. Cons: communication was lousy, to the point that I didn't receive the tracking number until I was 20 min. out from the FedEx facility over an hour away. - Oct. 29, 2020
Rating by t***n for Pastel Butter Enchi Desert Ghost Ball Python
I got a great snake that looks fantastic although I was taken back a little by the fact at no point did the seller thank me for my business. I'm huge on customer service and kinda got to me. - Oct. 17, 2020
Rating by d***r for Pastel Butter Desert Ghost Ball Python
The snake is healthy and got here quickly, unfortunately the pictures the user post are very misleading to the actual colors of the snake, be sure to ask for multiple pictures of snake before agreeing to buy - Jul. 05, 2020
fireball replied: Buyer was comparing pictures to a banana black pastel and thought the albino he purchased would have more blacks and greys - Jul. 05, 2020
Rating by k***l for Albino Black Pewter Ball Python
very straight forward kind of guy :) amazing deal thanks - Aug. 10, 2020
Rating by c***s for Hypo Pastel Chocolate 100% Het Desert Ghost Ball Python
Responded pretty fast but after purchase wouldn’t respond. Also didn’t put a heating pack in the box for the snake either - May. 17, 2020
fireball replied: It is in the 90s in Florida, a heat pack would have done more damage before he left the state than getting cold. - May. 17, 2020
Rating by j***5 for Champagne Butter 100% Het Albino Ball Python
He looked even better than his picture, and came alive! No stuck shed, no mites and you can tell he was handled a lot. Only complain is that he came cold after being shipped over night without a heating element (It’s not summer yet). - May. 06, 2020
fireball replied: It is in the 90s in Florida, a heat pack would have done more damage before he left the state than getting cold. - May. 06, 2020
Rating by a***s for Pastel Butter Genetic Stripe Ball Python
Quicker response. Snake is pretty but coloring is slightly different than picture until you see him different light. Good deal on my part, thanks Jeremy - Apr. 29, 2020
Rating by 7***g for Albino Black Pastel Chocolate Ball Python