Living Art by Frank Payne
Joined on Oct 22, 2019
108 Followers
Joined on Oct 22, 2019
108 Followers
Frank Payne
Lancaster, PA, USA
Local Pickup
Regional Shipping
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Very Responsive
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Gained 100 followers on their store profile
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Rated 10 times as a seller in a transaction
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About
Hello! My name is Frank Payne and I am a biology teacher, former AZA senior herpetology zookeeper, and breeder of exceptional lizards. I have been keeping and breeding reptiles and amphibians continuously, both personally and professionally, for over twenty five years. During my time as a zookeeper, I was part of a team that created and staffed multiple exhibitions that were part of many of the best facilities in the world, including the American Museum of Natural History in New York City, the National Aquarium in Baltimore, and the Shedd Aquarium in Chicago, among many others. During that time I made multiple television appearances, including The Late Show with David Letterman.
I am currently focusing on breeding several species of beautiful and sought after lizards, such as carpet chameleons, electric blue geckos, and northern blue tongue skinks. I also make an effort to breed species which are considered difficult or impossible, such as flying lizards, in order to push our collective knowledge and experience further. I make a point to publish and share freely all of my knowledge on my own website, YouTube channel, Facebook page, and other publications such as Reptiles magazine.
When you purchase an animal from me, you are also purchasing my experience, advice, and support throughout the life of the animal. This freely shared knowledge and experience that comes with each animal I produce is what sets me above and apart from much of the industry. Besides animal health, customer service is my number one priority.
Store Policy
Shipping of live animals can feel risky and intimidating to someone unaccustomed to it. Rest assured the industry has come a long way and shipping your piece of Living Art is both safe and reliable.
Shipping is only done using FedEx priority overnight via the Ship Your Reptiles service. I will completely take care of shipping. I only need your shipping address, phone number, and email address. The ideal method of shipping is to have your package sent to and held at a nearby FedEx ship center for you to pick up. This is an excellent way for people that work during the day to have packages safely waiting for them in a temperature controlled building. Doing so eliminates much of the time your animal spends on a delivery truck. If you elect to have your package sent to your home or place of business your main responsibility for shipping is making sure that someone is present to receive the package.
I charge a flat rate of $50 for shipping and handling anywhere in the continental United States. I do not charge more for shipping if you but multiple animals.
Your piece of Living Art will be packaged to industry standards in a fully insulated and cushioned box. Depending on the weather, a heat pack, cool pack, or Phase 22 pack may be used to regulate the internal temperature of the box to keep your animal safe and comfortable. Rest assured I have made thousands of live animal shipments and I am experienced in choosing the most appropriate packaging and temperature regulation.
Shipping can only be done when the day time highs on both ends are above freezing (32 F) or below 90 F. It is possible that weather may delay shipping. The health of the living animal comes first but I will always do my best to get you your animal as quickly as possible. I will never ship without confirming with you first.
I guarantee that every animal I sell will be alive and healthy upon delivery to you. However, I am not responsible for shipping delays and mishandling caused by FedEx. The most safe way to have a live animal shipped is directly to a FedEx ship center and the package held there until you can pick it up. This ensures the animal spends as little time as possible on a delivery truck in uncontrolled conditions. Depending on the weather or other conditions I may insist that packages be sent to a ship center for the safety of the animal. If the package is being sent to a residence someone must be present to accept the package on the first attempt for the guarantee to be valid. I have never personally had an animal die during shipment. If that does occur I will need to be notified via email within one hour of delivery. Video evidence proving the DOA will need to be sent. Don't let this policy scare you! I have shipped over a thousand animals with a 100% success rate. I will never ship without agreeing on a date with the customer and without making sure weather conditions are within acceptable ranges.
In general I do not accept deposits or payment plans. If I do decide to accept a deposit or payment plan then any deposit or initial payments made are non refundable if the buyer decides to change their mind or does not adhere to the initially agreed upon terms.
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