Store: Frogs Direct

  • Overall Ratings Score: 4.9 (185)
  • Percent Positive: 98% from all time
  • Reciprocated Ratings: 0% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 9 45 182
Neutral (3 Star) 0 0 1
Negative (1 Star) 0 0 2

Detailed Ratings

Average Count
Item as described 185
Seller communication 185
Shipping time 185
Shipping packaging 185
Below is Negative (1 Star) feedback left by buyers about this user.
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Paid $55 for overnight shipping...contacted seller when it never came. asked if they were gonna file a claim for the shipping charge since fedex has a money back guarantee and refund it. mike said hes too busy to do that....be ware... - May. 19, 2023
frogsdirect replied: Shipping claims are for doa only. Delays occur weekly with FedEx. I’m not going to nickel and dime shipping companies over time. Package was delivered.14 additional tadpoles costing around $110.00 for free with his order. Only complainsabout shipping - May. 19, 2023
Rating by f***s for Blue Eyed Honey Whites Spawn Tadpoles White's Tree Frog
Forgot to ship package after first week. I was told my order would be doubled to compensate late delivery however promise wasn't kept. Packaging and communication with the seller was on the other hand a positive experience. - Aug. 15, 2021
frogsdirect replied: I’m pretty certain you received atleast 12 tadpoles which would be double your original order of 6. Never received an email with any issues of a shortage of tadpoles and they were received almost a week ago. - Aug. 15, 2021
Rating by j***9 for Cb Colorado River Toad Tadpoles