Store: Great Basin Serpentarium, LLC

  • Overall Ratings Score: 4.9 (114)
  • Percent Positive: 98% from all time
  • Reciprocated Ratings: 0% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 14 32 112
Neutral (3 Star) 0 0 0
Negative (1 Star) 0 0 2

Detailed Ratings

Average Count
Item as described 114
Seller communication 114
Shipping time 114
Shipping packaging 114
Below is feedback left by buyers about this user.
There was a bit of a problem locating the address (Google map being weird like that sometimes), but the seller responds quickly to messages and told us where to find him so it all turned out ok. All in all, it was a good transaction. - Mar. 06, 2021
Rating by m***n for Snow Kenyan Sand Boa
Rating by m***n for Snow Kenyan Sand Boa
We ended up requesting a refund because of shipping delays from FedEx, but they were personable, easy to work with, and the customer service is top notch. I would definitely order from them again. - Mar. 04, 2021
Rating by d***d for Striped Anery Kenyan Sand Boa
Beautiful Kenyan sand boas! Great care for the animals is evident and I appreciate that. Thanks! - Mar. 10, 2021
Rating by h***s for Anery Kenyan Sand Boa
Ordered several Tarantulas and all came in super healthy and well packaged. Will do business again! - Feb. 14, 2021
Rating by d***s for Gooty Sapphire Ornamentals - Poecilotheria Metallica 1.5-2" Tarantula
Shipping delays due to weather so not much seller could do. Went well. - Mar. 26, 2021
Rating by b***y for Pink Zebra Beauty Tarantula - Eupalaestrus Campestratus
G.B.S was very easy to work with. Smooth transition, and my baby arrived and is perfect. Definitely would buy from them again. - Jan. 25, 2021
Rating by k***3 for Albino Boa Boa Constrictor
We had a weather delay but he kept me posted and I received my spder. - Jan. 05, 2021
Rating by v***p for Gooty Sapphire Ornamentals - Poecilotheria Metallica 1.5-2" Tarantula
These guys responded immediately; not only to my inquiry but to all subsequent questions. Shipping was really soon after my purchase, packaging and heating were outstanding. She is a beautiful and very healthy snake with a calm, alert personality. - Dec. 02, 2020
Rating by g***r for B. C. Longicauda Peruvian Long-Tailed Boa Constrictor
I would not hesitate to buy from these folks again. They returned all of my emails with lightning speed, answered all of my questions with great clarity, sent me a super-healthy BCL and was packaged in a very secure and temperature-controlled manner. - Dec. 04, 2020
Rating by g***r for Peruvian Long-tailed Boa (Boa Constrictor Longicauda) Peruvian Long-Tailed Boa Constrictor
Great animals! Highly recommended! - Dec. 02, 2020
Rating by g***s for Anery Kenyan Sand Boa
5 stars. Breeder was amazing. Steady contact at all times. Prompt shipping and our girls is absolutely gorgeous - Dec. 10, 2020
Rating by j***8 for Anery Kenyan Sand Boa
They walked me through the process as needed and had very clear communication. I am a very happy first time reptile owner now! - Dec. 01, 2020
Rating by b***1 for Northern Blue Tongue Skink Northern Blue-Tongued Skink
Prompt service. Spunky spiders arrived on time and well packed..Im satisfied. - Nov. 17, 2020
Rating by v***p for Philippine Tangerine Tarantula - Orphnaecus Philippinus - 1"
Transaction and communication both went very smoothly. The animal I bought was exactly as described and in good health. - Nov. 17, 2020
Rating by a***9 for Bredl's Python Poss. Het. Stripe Centralian Carpet Python
Snake arrived in perfect condition and lively! Communication with seller was great, they were very patient and helpful and provided additional information upon request. Packaged perfectly, heat pack was still warm! Thanks a ton! - Nov. 03, 2020
Rating by n***e for Albino Het. Anery Kenyan Sand Boa
They told me exactly what to do, super easy and fast - Oct. 22, 2020
Rating by b***t for Nothern Blue Tongue Skink Northern Blue-Tongued Skink
The package could have used more cushioning and a heat pack, but other than that the seller was very responsive and helpful. - Oct. 20, 2020
Rating by i***1 for Anery Pos Het Snow Sand Boa Kenyan Sand Boa
Replies were prompt and shipping was fast. Our gargoyle came healthy and as described. I would definitely buy from GBS again!!! - Oct. 16, 2020
Rating by f***s for Red Striped Gargoyle Gecko
I feel like he went above and beyond to assist me. He looked in his inventory that wasn't yet posted and found a snake that I stated I was looking for. He remained very responsive throughout the entire process. I would buy from him again! - Oct. 16, 2020
Rating by n***1 for Albino Kenyan Sand Boa Pos. Het. Snow
Absolutely perfect transaction. Thanks again! - May. 27, 2020
Rating by b***s for Peruvian Long Tailed Boa Peruvian Long-Tailed Boa Constrictor
Very good people to work with, good communication, and willing to assist even after the snake has been purchased and received. - Apr. 22, 2020
Rating by t***l for Pied Ball Python
Rating by t***l for Pied Ball Python