HerpTime

Store Policy

By inquiring on any animal listed, you acknowledge and agree to the following options and terms:

14 day, non refundable payment plans available for purchases $500 and over, longer payment plans if requested and agreed upon by both parties in written messages. Deposit always non refundable. Shipping not included unless otherwise stated. Animals are not on hold until percentage of agreed upon payment is received or more. All payments received are nonrefundable unless otherwise stated in written messages. Animals will not be held for more than 2 weeks after payment unless otherwise agreed upon in written messages. Live arrival guarantee on animals shipped to a FedEx hub and picked up within 1.5 hours of availability for pick up. Guarantee void if not shipped to a FedEx hub (residential/business address).


In the case of an extremely uncommon/unlikely event:

Live arrival guarantee void if message and photos of deceased animals are not sent within 1.5 hours of being available for pick up. DO NOT dispose of deceased animal until all proper documentation that is requested is received. In the case of a deceased animal, replacement of the animal is first option if possible. If not possible, full refund or credit can be applied. If you receive an animal that you believe has any sort of cosmetic, physical, or medical issue that was not disclosed prior to purchase, a message must be sent within 48 hours of receiving animal. After 48 hours any issues are not the responsibility of the seller. If contacted within 48 hours, a plan of action must be agreed upon by both parties through written messages.

MorphMarket's Default Store Policy specifies any terms which have not been overridden by this Seller's stated policy.