Store: Hourglass Reptiles

  • Overall Ratings Score: 4.9 (41)
  • Percent Positive: 98% from all time
  • Reciprocated Ratings: 0% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 1 4 40
Neutral (3 Star) 0 0 0
Negative (1 Star) 0 0 1

Detailed Ratings

Average Count
Item as described 41
Seller communication 41
Shipping time 41
Shipping packaging 41
Below is Negative (1 Star) feedback left by buyers about this user.
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Shipped 3 days to arrive cold and not as described. ‘Good tame temperament’ was very flighty, defensive and obviously had rarely been handled. Sent back overnight. Was told I could get less than half refund or wait months to send another. Terrible
Did not follow advice and continued to handle the animal instead of allowing it to acclimate to its new environment after a rough shipment. Without communication shipped the snake back. Buyer agreed and accepted refund then proceeded to issue threats
Should have been shipped properly in the first place and animal as described. Then ignored messages and only offered part refund or wait months to send another. Tried to reason with him, will handle another way.
Rating by z***e for 2017 Green Anaconda