Imperial Reptiles & Exotics, LLC

Pro Member

Joined on Oct 14, 2017

912 Followers

Pro Member

Joined on Oct 14, 2017

912 Followers

Ratings

4.7 (116)


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Alejandro Estrada

Orlando, FL, USA

Credit Card, Debit Card, PayPal Goods & Services, Apple Pay, Google Pay, Cash

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Local Pickup

Regional Shipping

Export to 5 countries

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Responses

  Very Responsive
usually responds in 6 hours

Badges

Popular

Gained 250 followers on their store profile

Professional

Rated 100 times as a seller in a transaction

Knockout

Liked 100 times on a single ad

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About

DON'T SUFFER FROM A REPTILE DYSFUNCTION, SHOP IMPERIAL REPTILES
Imperial Reptiles & Exotics has quickly become one of Orlando's most well known Reptile Specialty Stores. We are a resource for all reptile related questions and are here to help any way we can (even if the animal didn't come from us). We sell reptiles, feeders and supplies to our local clients. We also service the rest of the country via our website www.imperialreptiles.com where we sell a variety of quality Reptiles and some supplies.
Office Hours: Mon - Sun 9:30 am - 7:30 pm

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Video

Store Policy

Live Arrival Guarantee
100% Live Arrival Guaranteed. We guarantee that our reptiles and amphibians will be alive and
healthy upon arrival.

Export Info:
Please contact us before placing your order.
If you do not have your own exporter, we can give you our recommendations.
If your country does not show up on our current export availability, please contact us so we may reach out to an exporter to arrange a possible shipment.
We guarantee live arrival to your exporter.
If you have any questions, please do not hesitate to send us an email.

MorphMarket's Default Store Policy specifies any terms which have not been overridden by this Seller's stated policy.

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Wholesale Policy

Minimum Order for WHOLESALE is $300 excluding shipping (You may mix species)

Guarantees: All orders must be PAID IN FULL prior to shipping or pick up. We guarantee our reptiles will be alive on all wholesale order. Dead on arrivals (DOA) must be reported within 1 hour of delivery. Any other issues must be reported initially within 4 hours of delivery. Sexing - Imperial Reptiles & Exotics, LLC does our best to sex your animal using proper techniques such as visual factors (sexually dimorphic species), popping, probing, or palpating (all depending on the species and size of the animal) but we cannot guarantee the sex on any animal. There is no extended health guarantee on any reptile, amphibian, or arachnid. Shipping or Freight charges are never refundable, even in the case of a DOA. We monitor weather and flight patterns to guarantee a safe arrival. We reserve the right to hold shipments at our discretion. All shipments are weather and time permitting. Imperial Reptiles & Exotics, LLC is not responsible for freight/shipping charges on the replacement of animals, and there are no cash refunds of any kind, store credit only. *In some instances, if a refund is granted, shipping is nonrefundable.

Having an issue with a wholesale order you just received? Please E-Mail ([email protected]) to begin to file a claim and Click here to file a claim. A photo of the contents of the shipment must be sent to the email or attached to the claim form above within the given amount of time after arrival or all guarantees are null and void.
Animals that are Dead on Arrival (DOA) must be reported within 1 hour of delivery. Any other issues must be reported within 4 hours of delivery. If you have any questions or concerns, please contact us first. Photo evidence will be required for all claims. Please consult your federal, state, and local laws which apply to your ownership of any animal(s) that you may purchase from us prior to such purchase. Imperial Reptiles & Exotics, LLC has a no return and no refund policy for all online orders. If you need to request a cancellation on an order before it ships to you, we can offer store credit. *In some instances, if a refund is granted, a 15% cancellation fee may apply.

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Testimonials

“Purchased a sexed pair of juvenile G. prasina. Flawless transaction. Exceptional animals. They were in great shape upon receipt. Inquisitive, robust, and bold. Would purchase from them again.”

joneill

“Five stars! The excellent condition of the animal. Fast shipping, excellent packaging. I can't wait to buy another animal from Imperial. Thank you.”

m99621

“Great experience working with this seller. I purchased an animal but my local weather wasn't cooperating with shipping. They kept the animal for three weeks for me after purchase and when it arrived it was in great shape and exactly as advertised.”

jbailey

“Great transaction. Communication was prompt. Highly recommend.”

mudfeet

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