Store: Imperial Reptiles & Exotics, LLC

  • Overall Ratings Score: 4.9 (123)
  • Percent Positive: 94% from all time
  • Reciprocated Ratings: 100% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 6 10 116
Neutral (3 Star) 0 0 5
Negative (1 Star) 0 0 2

Detailed Ratings

Average Count
Item as described 123
Seller communication 123
Shipping time 123
Shipping packaging 123
Below is feedback left by buyers about this user.
Awesome company to communicate with. Would buy from company again. - May. 01, 2020
imperialreptiles replied: Thanks for the feedback! We appreciate your business. - May. 01, 2020
Rating by p***e for Red Nigerian Uromastyx (Uromastyx Geyri)
Amazing snake Quick shipping Highly recommended - Apr. 16, 2020
imperialreptiles replied: Thanks taking the time to leave us feedback. Thanks again! - Apr. 16, 2020
Rating by b***s for Hypo Tangerine Honduran Milk Snake
Snakes looked bright and colorful. Fat and healthy. All 3. First time user/buyer, definitely will use them for my next purchases. - Apr. 20, 2020
imperialreptiles replied: Glad you liked your new Kenyans. Hope you’re enjoying them. Thank again! - Apr. 20, 2020
Rating by t***y for Albino Kenyan Sand Boa
Very nice snake she was at weight I was looking for will purchase again - Apr. 17, 2020
imperialreptiles replied: Glad you liked your new Bee. Hope she produces lots of pretty babies for you. Thanks for taking the time to lave a review. - Apr. 17, 2020
Thank you - Apr. 22, 2020
Rating by k***o for Bumblebee Ball Python
Got the animal very quickly, she is in great health and this seller was very helpful - Apr. 21, 2020
imperialreptiles replied: Thanks for the feedback! - Apr. 21, 2020
Rating by a***r for Pastel Het. Ghost Ball Python
Great Snakes. Nice knowledgeable and candid people . - Apr. 17, 2020
imperialreptiles replied: Hi and thanks for the feedback! Hope you're enjoying your new Chondro. - Apr. 17, 2020
Rating by 2***x for Red Biak Green Tree Python
Great seller - Apr. 13, 2020
imperialreptiles replied: Thanks for taking the time to leave a review. Enjoy your new sknk! - Apr. 13, 2020
Rating by s***n for Northern Blue Tongue Skink Northern Blue-Tongued Skink
I am so happy with my first snake online-ordering experience! Communication was prompt and EXCELLENT, and my baby was received less than 24 hours from being shipped! THANK YOU -Charlie - Apr. 13, 2020
imperialreptiles replied: Thanks for the great review Charlie! Enjoy your new Boa. - Apr. 13, 2020
Rating by a***4 for Anery 100% Het. Albino Colombian Boa Boa Constrictor
Five stars! The excellent condition of the animal. Fast shipping, excellent packaging. I can't wait to buy another animal from Imperial. Thank you. - Apr. 22, 2020
imperialreptiles replied: We appreciate your business! Thanks for the feedback. - Apr. 22, 2020
Rating by m***1 for Pied Low White Ball Python
While there was an issue with the sex of the snake being incorrect, the seller was very communicative and made it right. Came to an agreement and proceeded with a great purchase! Animal arrived quickly and healthy. - Apr. 11, 2020
imperialreptiles replied: Thanks for the feedback! That is why we alway verify sex before we ship. Thanks for being easy to work with and I'm glad the snake arrived safely, hope you enjoy him. - Apr. 11, 2020
Rating by e***r for Normal Western Hognose
Had to wait for paypal to clear e check but they were very communicative throughout the process. Any questions that I had were promptly answered and my boy arrived in perfect condition. - Apr. 09, 2020
imperialreptiles replied: Thanks for taking the time to leave a review. Enjoy your new hognose! - Apr. 09, 2020
Rating by m***9 for Western Hognose
Rating by m***9 for Western Hognose
While the photo provided in the listing was not a photo of the exact animal, the animal that did arrive was well represented by it. She was carefully packed with proper heat packs and arrived in high spirits and looking very clean and healthy. - Apr. 17, 2020
imperialreptiles replied: Thanks for the great feedback. Enjoy your new Hondo, here to help if you have any questions in the future. Thanks again! - Apr. 17, 2020
Rating by z***s for Hypo Tangerine Honduran Milk Snake
Fantastic experience, my monitor arrived alert and ate the very next day. - May. 03, 2020
imperialreptiles replied: Thanks for taking the time to leave us a review. - May. 03, 2020
Rating by l***s for Baby Savannah Monitors
Awesome seller. Very quick response time . Item as described . Very fast shipping. Packaged very well!! Will do business again!! - Apr. 04, 2020
imperialreptiles replied: Thanks the feedback!! Enjoy your new Gecko!! - Apr. 04, 2020
Rating by w***s for Super Hypo Tangerine 50% Het. Tremper Albino (Sunglow) Leopard Gecko
I received my beautiful hognose and my baby was exactly what I wanted he's not aggressive he loves moving around then he just lays on you like he was well hands on I love him! And also when I sent email to ask a question bout the feeding respond - Apr. 05, 2020
imperialreptiles replied: Thanks for the feedback! - Apr. 05, 2020
Rating by h***0 for Western Hognose
Rating by h***0 for Western Hognose
My first reptile by mail and I am in love! They brought him here safely and had great communication with me through E-mail. Will buy from again. - Mar. 18, 2020
imperialreptiles replied: Glad we can make your first experience of buying a reptile online a smooth one. Thanks for the feedback! - Mar. 18, 2020
Rating by d***s for Bearded Dragons Central Bearded Dragon
fast response. Pleasure doing business. - Mar. 08, 2020
imperialreptiles replied: Hi there David! Thanks for the feedback, we really appreciate it! If you have any other questions please feel free to contact us and we'll be happy to help. - Mar. 08, 2020
Rating by d***r for Emerald (Corallus Caninus) Tree Boa Northern Emerald Tree Boa
Great little snake, extremely excited. - Mar. 04, 2020
imperialreptiles replied: Thanks for the feedback, enjoy your new snake! - Mar. 04, 2020
Rating by p***2 for Anery Kenyan Sand Boa
It was an awesome experience very helpful with all my questions & fair pricing. Only 1 little minor complaint is that the pic showed a lot of red spotting on it but wasn’t much red when I received but it’s fine still a beautiful healthy Biak - Feb. 19, 2020
imperialreptiles replied: Thanks for the feedback! - Feb. 19, 2020
Rating by t***9 for Green Tree Python – Yellow Biaks
Great customer service and the snake is amazing! Thanks so much for your help. Will definitely be buying from here again in the future. - Feb. 15, 2020
imperialreptiles replied: Hi there, thanks so much for taking the time to leave us a review. We're glad you love your new snake and we look forward to hearing from you! - Feb. 15, 2020
- Feb. 20, 2020
Rating by s***n for Mexican Black Kingsnake
Great experience working with this seller. I purchased an animal but my local weather wasn't cooperating with shipping. They kept the animal for three weeks for me after purchase and when it arrived it was in great shape and exactly as advertised. - Feb. 28, 2020
imperialreptiles replied: Thanks for the feedback! - Feb. 28, 2020
Rating by j***y for Kei Island Blue Tongue Skink (Tiliqua Gigas Keyensis) Kei Island Blue-Tongued Skink
After having my GTP for a week already I still cant get over how beautiful he/she looks. - Feb. 16, 2020
imperialreptiles replied: Hey Chris! Thank you for taking the time to leave us a review. We're glad to hear that your Green Tree is doing well, enjoy it! - Feb. 16, 2020
Rating by c***s for Green Tree Python – Yellow Biaks
Great transaction. Communication was prompt. Highly recommend. - Jan. 31, 2020
imperialreptiles replied: Thank you for taking the time to leave us a review! - Jan. 31, 2020
Rating by m***t for Sinalaon Milk Snakes Sinaloan Milk Snake
Purchase was easy and seller was very responsive. I'll definitely buy from Imperial Reptiles again - Jan. 25, 2020
imperialreptiles replied: Hi there Brian! Thank you for your feedback, it's really appreciated. We look forward to hearing from you again! - Jan. 25, 2020
Rating by b***i for 16 Inch Female Bearded Dragon Central Bearded Dragon