Store: Imperial Reptiles & Exotics, LLC

  • Overall Ratings Score: 4.9 (123)
  • Percent Positive: 94% from all time
  • Reciprocated Ratings: 100% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 6 10 116
Neutral (3 Star) 0 0 5
Negative (1 Star) 0 0 2

Detailed Ratings

Average Count
Item as described 123
Seller communication 123
Shipping time 123
Shipping packaging 123
Below is Neutral (3 Star) feedback left by buyers about this user.
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Snake was healthy and arrived on time. There are still 3 recent messages on MM that haven't been responded to. If you're trying to get a hold of them just call. Still not sure when the animal ate last... Wasn't awful but I won't buy from them again. - Oct. 30, 2021
Rating by m***s for Super Enchi Butter Ball Python
Seller did not ship on agreed day. Shipped almost a week early and caused some major issues on my side. Seller apologized, but that didn’t fix the issue. Better communication on their end should have stopped this issue from happening. - Jul. 24, 2021
Rating by s***5 for Albino Nelson's Milk Snake
Item was delivered today 12/3/21, thank God I have cameras and my girlfriend is home today. Unfortunately the shipper never provided a tracking number or even made me aware the animal was on its way. Very disappointing. Will not order with them again - Dec. 03, 2020
Rating by m***7 for Solomon Island Mangrove Monitor
Reptile look alot bigger in the picture than wat was received..very happy with the service and communication.. - Nov. 26, 2020
Rating by a***9 for Black Roughneck Black Roughneck Monitor
Kinda mad they sold me a what seems to be half blind leopard gecko but everything else was good - Oct. 25, 2020
imperialreptiles replied: Gecko is not blind, Albino leopard geckos are just sensitive to light. I’m glad it arrived safely and everything else went well. - Oct. 25, 2020
Rating by a***g for Blizzard Leopard Gecko