Living Art Creations Herpetoculture

Premium Member

Joined on Sep 01, 2019

184 Followers

Premium Member

Joined on Sep 01, 2019

184 Followers

Ratings

5.0 (63)


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Andrew & Sarah Gilpin

Iowa City, IA, USA

PayPal Goods & Services, PayPal Friends & Family, Venmo, Zelle, Wire Transfer, Cash

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Regional Shipping

Local Pickup

Badges

Followed

Gained 100 followers on their store profile

Knockout

Liked 100 times on a single ad

Established

Rated 25 times as a seller in a transaction

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About

We are Andrew and Sarah Gilpin of Living Art Creations Herpetoculture ( L.A.C. Herps ). We keep and breed a variety of geckos, specializing mainly in high end New Caledonian geckos. Our other projects range from Madagascar, Australia, and various other parts of the world. We've been involved with the reptile industry since 2002, when Andrew bought Sarah her first crested gecko. This gecko was the first pet reptile she had kept and was the start of it all. We quickly fell in love with the species and geckos in general. With such an incredible variety of colors, patterns, behavior, and adaptations, it's easy to see why people quickly become addicted to keeping geckos!

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Store Policy

SHIPPING AND TERMS:

---------Payments---------

~ All orders must be paid for in full prior to shipping.

​~ Accepted payment methods include: All major credit cards, Venmo, Zelle, Square, Paypal and wire/bank transfer payments are available upon request. Please contact us for more information regarding these or other payment options

~ REFUNDS - 25% of your payment is a non refundable deposit to hold animals until we are able to safely ship them. Should you decide you wish to cancel your order after you've made a payment, you will forfeit 25% of the purchase price. We do not offer refunds due to weather or other delays.

---------Payment Plans---------

~ We are able to arrange payment plans on orders of $400 or more ( Not including shipping ). A Non-refundable 25% deposit is required before we are able to put any animals on hold. The maximum duration of a payment plan is 30 days. Before arranging payment plans we will need information regarding expected duration, payment amounts etc. If a customer is unable to complete their payments within the agreed upon time frame, we reserve the right to relist the animal(s) for sale, and the buyer may forfeit their deposit.

---------Shipping---------

~ We ship via FedEx overnight. Shipping is available Tuesday, and Wednesday most weeks if weather is suitable. Delivery usually occurs by 10:30 the following morning if shipping to home depending on location. Hub pick ups are usually available by 9AM or when your local hub opens. Animals are dropped off directly at the nearest airport hub, usually later in the evening to reduce travel times and risk.

*** Overnight/ Next Day shipping does NOT necessarily mean we will be shipping the day of or following your purchase. We must verify shipping information, temperatures, potential weather/holiday delays/risk, and availability of ourselves and the buyer to ship and receive.

~ We offer a live arrival guarantee if the following shipping guidelines are met:
~Home delivery- Shipping with Temperatures of 40F-85F ( First delivery attempt )
~Hub pick up - Shipping with Temperatures of 25-95F
~ Hub pick up is the safest and preferred method of shipping. It helps reduce transit time and potential carrier errors


~ Shipping outside of the above parameters will be considered on a case by case basis after a discussion with customers regarding concerns and risks, and may not be guaranteed.

​*** We are not responsible for shipping delays or damages that are beyond our control.

​*** International shipping is an available option throughout various parts of the year. We do not export directly, but there are many reliable vendors that import/export several times a year to many parts of the world. We can usually hold animals for export for 4-6 weeks. Priority will however go to domestic sales first in most cases. If you need help finding an importer/exporter please let us know and we will do our best to assist you.

---------Live Arrival and Health Guarantee---------

~ We will offer a live arrival guarantee and a 72 hr health guarantee if the above shipping guidelines are followed and proper husbandry is offered immediately upon arrival.


***In the unfortunate event that an animal arrives deceased, we ask that the customer notify LAC Herps with photographic evidence immediately upon arrival. A full refund, credit, or equivalent replacement animal ( if one is available ) will be made available based on the preference of the buyer.

~ 72 hr health guarantee - If you have any health questions or concerns regarding your new animal(s), please contact us as soon as you have concerns and we can discuss husbandry, health concerns, and possible resolutions.

~ In some cases we may offer a partial refund if an animal is found to be not as described and the buyer agrees to this as a resolution.

~ We are not responsible for dropped or damaged tails during shipping or after arrival

*** Our general health guarantee does NOT include illness or injury due to improper care or husbandry caused by the owner. ( Poor husbandry, stress or injury caused by people or other pets etc. )

*** Any communication regarding health concerns or resolutions to problems with your order should be resolved through private communication between the buyer and LAC Herps. Public posts without a private resolution first may void our guarantee.

*** International shipping - We offer our live arrival and health guarantee only within the United States. Our guarantee will be offered until the animal(s) arrive safe at their first shipping destination following the above guidelines.

MorphMarket's Default Store Policy specifies any terms which have not been overridden by this Seller's stated policy.

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Testimonials

“Best seller on here, excellent prices, great communication. Has gone above and beyond teaching me as I enter this hobby. Please support this man and his family!!! Great Breeder, Great Caretaker”

chass95841

“Thank you Andrew for the awesome rough throated leaf tailed gecko! Fantastic experience end to end, all of my questions and concerns were answered. The gecko that I received is stunning and thriving as well. A+ service, I highly recommended LACherps!”

kew_geckos

Listings

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