Store: Paul's Cool Scales

  • Overall Ratings Score: 4.9 (284)
  • Percent Positive: 98% from all time
  • Reciprocated Ratings: 5% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 32 105 277
Neutral (3 Star) 1 2 3
Negative (1 Star) 1 1 4

Detailed Ratings

Average Count
Item as described 284
Seller communication 284
Shipping time 284
Shipping packaging 284
Below is Positive (5 Star) feedback left by buyers about this user.
(Reset Filters)
Very satisfied with the transaction, thank you for my beautiful guy!! - Jul. 14, 2022
Rating by m***8 for False Water Cobra More Colubrid
Super quick & professional, great animals! - Jun. 30, 2022
Rating by l***t for CBB Trio Yellow Tail Chuckwallas More Lizard
Wonderful transaction. - Jul. 01, 2022
Rating by b***i for Kenyan Kenyan Sand Boa
Solid and healthy animal, fast and easy communication. Overall im beyond happy with my experience and addition - Jul. 02, 2022
Rating by d***2 for Nice Juvie Black Throated Monitor Black-Throated Monitor
Animal arrived healthy/safe and is absolutely gorgeous. Paul is a great guy and was awesome to work with. Excellent experience, thanks Paul!! - Aug. 19, 2022
Rating by w***k for Pastel Clown Red Stripe Yellow Belly Ball Python
Very positive experience. Communication was great, shipped out when promised and most importantly our yellow tail cribo arrived healthy. Will use agin! - Jun. 22, 2022
Rating by w***e for STUNNING CBB Yellow Tail Cribo Cribo & Indigo Snakes
Amazing experience - Paul responded promptly, answered all of my questions, provided advice and held onto her until we had everything good to go, she arrived in great condition and just as beautiful as the pictures posted - thank you so much! - Jun. 29, 2022
Rating by t***3 for Abronia Graminea More Lizard
It went very well. Seller communicated and answered all questions. Excellent sale. - Jun. 18, 2022
Rating by t***4 for Jeweled Lacerta
Rating by t***4 for Jeweled Lacerta
Paul was a perfect seller, answered every question and helped out when I had messed up. Snake arrived on time, alert, and perched in minutes. A+ - Jun. 16, 2022
Rating by e***s for Aru Green Tree Python
Can’t go wrong - Bought a Domestically Produced Scrub Python - He arrived literally the Next Day - Fire 🔥 Service & Animals. - Jun. 14, 2022
Rating by k***2 for Scrub Python
Rating by k***2 for Scrub Python
Paul was great. good communication, beautiful snake as described, and timely. I will definitely work with him again. - Jun. 21, 2022
Rating by j***l for Yellow Tail Cribo Cribo & Indigo Snakes
everything went well from inquiry to arrival. thanks again - Jun. 30, 2022
Rating by 2***s for Argus Monitor Other Monitor
Paul is a great seller. Love my snake! Everything went very smooth, except the shipping with Fed-Ex, Horrible (NOT the seller's fault! When someone pays $60 dollars for overnight, they should get just that!! - Jun. 10, 2022
paulscoolscales replied: Thank you! Very good customer as well. - Jun. 10, 2022
Rating by s***1 for Forks Sonoran Gopher Snake
Excellent customer service. Lovely Indigo snakes. Thanks a lot. - Jul. 22, 2022
Rating by o***3 for Mexican Indigo (Drymarchon Melanurus Rubidus) Cribo & Indigo Snakes
He was super cool to talk to and the hognose was very healthy and arrived alive, would definitely buy from here again :) - May. 24, 2022
Rating by m***r for Normal Western Hognose
Purchased a banana pectinata. Absolutely beautiful animal, arrived safely and communication was great! Couldn’t be happier! - May. 19, 2022
Rating by c***m for Banana Pectinata (Kelly Paul Line) Other Iguana
I ordered two beards rat snakes and they arrived in beautiful condition. Very professional seller to deal with. - May. 16, 2022
Rating by g***0 for Baird’s Baird's Rat Snake
Paul was very professional and tentative to all my questions and concerns. Snake was received on time, and in perfect health and condition. I’ll definitely be purchasing from Paul again. Very Satisfied customer! - May. 15, 2022
Rating by c***y for Bredli Centralian Carpet Python
Paul did a great job. Communication was good and quick to respond. The snake arrived and is doing great! - May. 14, 2022
Rating by j***r for Tiger Other Rat Snake
Wonderful addition thanks to Paul. Love his mission and animals. Flawless transaction will absolutely be reaching out for others in the future! - May. 31, 2022
Rating by j***7 for Mexican Indigo Cribo & Indigo Snakes
Great communication and was willing to coordinate local pick up at a nearby show - May. 11, 2022
Rating by d***s for Mexican Pine Pine Snake
Beautiful animal!!!! Fast response time- fast shipping!!! - Apr. 25, 2022
Rating by s***h for GIANT Pixie Frogs Other Frog
Just as beautiful. Super friendly and great communication - Apr. 15, 2022
Rating by j***6 for Motley Amel Corn Snake
Frog arrived safely and buying process was simple and easy! - Apr. 07, 2022
Rating by s***p for GIANT Pixie Frogs Other Frog
Absolutely in love with the Burmese python I received. The seller was extremely professional and knowledgeable. Would definitely buy from them again! - Mar. 28, 2022
Rating by s***s for Green Burmese Burmese Python
Paul was very communicative and attending to my questions. He went above and beyond to make sure the transaction was as smooth as possible. The shipping was top notch and animal came really healthy. Definitely will be doing business with him again. - Apr. 04, 2022
Rating by s***5 for Speckled Hognose More Colubrid
Snake was exactly as pictured and pleasantly surprisingly calm and handleable - Mar. 17, 2022
Rating by s***9 for Madagascan Giant Hognose More Colubrid
Excellent animals. Nice and blue like I was looking for. They came in healthy and exactly as described. Paul was easy to work with and very professional. Highly recommended! - Mar. 08, 2022
Rating by s***s for Nosy Be Pair Other Chameleon
My 2nd time ordering from Paul. Always top notch service and communication. Reptiles have been in great health and amazing temperaments. By far the best to work with. - Mar. 02, 2022
Rating by r***s for Sunglow Carpet Python Other Carpet Python
My experience has been great, they were really good with communication and shipped the fastest available day. - Feb. 27, 2022
Rating by t***9 for False Water Cobra More Colubrid
I received 2 beautiful healthy snakes. Communication and shipping were perfect. - Feb. 24, 2022
Rating by q***k for False Water Cobra More Colubrid
Paul did a fantastic job of answering my questions, being very professional, and shipping them within a certain date. I love my new abronia gramineas. - Feb. 23, 2022
paulscoolscales replied: Thank you!! - Feb. 23, 2022
Rating by t***6 for Abronia Graminea More Lizard
Great animals, EXACTLY as described. Seller worked with me throughout process and answered all my questions. Highly recommended to anyone - Feb. 14, 2022
Rating by a***1 for HUGE Hypo Everglades Pair Other Rat Snake
i received a healthy and happy hognose that is eating well! very satisfied with the experience. - Feb. 12, 2022
Rating by a***n for Super Arctic Conda Western Hognose
This has been a great experience buying from Pauls Cool Scales. They are extremely helpful and answered all of the many questions I had. They really want you to be happy with your purchase and will go above and beyond for their customers! Thank you! - Mar. 04, 2022
Rating by a***9 for Albino Oriental Rat Snake (Ptyas Mucosa) Other Rat Snake
Awesome experience buying from Paul’s Cool Scales! Definitely will shop here again! Thank you!! - Jan. 19, 2022
Rating by c***3 for Dumeril’s Boa Dumeril's Boa
I really love my Abronia Aurita. They happy and already exploring their new enclosure! Communication was great. Will definitely buy from again! - Feb. 17, 2022
Rating by r***a for Abronia Aurita Pair More Lizard
Exactly as advertised, quick shipping and packaged super well! - Dec. 07, 2021
Rating by a***0 for Abronia Graminea More Lizard
Only complaint is the heating pads were cold by the time the package arrived, so the snake was a little cold on arrival. Seemed healthy otherwise and overall a good experience. I appreciate Paul and his business. - Dec. 06, 2021
Rating by a***n for False Water Cobras More Colubrid
Anyone looking for a false water cobra, I highly recommend Paul’s cool scales. Great people!! Beautiful snakes and great customer service!!! I could not be more happy with my purchase. - Dec. 03, 2021
Rating by j***z for False Water Cobras More Colubrid
Easy to talk to and email questions, great communication and great packing for cold weather. - Dec. 02, 2021
Rating by n***s for Rough Green Snake More Colubrid
Communication = excellent Snakes= all 3 looked amazing and healthy Packaging= this is my only issue everything else was excellent. - Dec. 29, 2021
Rating by c***9 for Viper Boa More Boa
Rating by c***9 for Viper Boa More Boa
smooth transaction, I would do business with Paul again and would recommend him to you. - Dec. 06, 2021
Rating by j***n for Rein Snake (Gonyosoma Frenatum) More Colubrid
Paul is fantastic! One of my favorite sellers to work with. Everyone has come in looking great and healthy! Looking forward to purchasing in the future as well. Thanks again Paul!! - Dec. 02, 2021
Rating by -***- for 1.1 Stunning! Sceloporus Torquata More Lizard
Snake looked nothing like the pictures. Heavily enhanced photos. Snake is healthy though and he shipped it quick. But it’s not what I wanted. 1 star - Nov. 10, 2021
paulscoolscales replied: Pictures were mixed up and have worked it out with the buyer. Thank you for your help in getting it worked out. - Nov. 10, 2021
Rating by 1***e for Viper Boa More Boa
Rating by 1***e for Viper Boa More Boa
Great experience great attentive service fast and secure shipping - Nov. 12, 2021
Rating by d***3 for Colorado River Toad
Rating by d***3 for Colorado River Toad
Awesome experience! Communication was thorough and prompt. My new baby snake is alert and healthy. - Nov. 11, 2021
Rating by a***2 for Lucy Texas Rat Other Rat Snake
Communication was FANTASTIC. Fast responses, very helpful, and extremely professional. My animal arrived in good condition, the packaging was perfect, and there are no signs of any ailments. I recommend this seller. - Nov. 18, 2021
Rating by t***6 for False Water Cobras More Colubrid
Beautiful snake. Communication/shipping 👍👍👍 Great purchase. - Nov. 08, 2021
Rating by z***d for Russian (Elaphe Schrencki) Other Rat Snake
Came in perfectly healthy and in good condition, absolutely love this gal. - Nov. 07, 2021
Rating by p***s for Abronia Graminea More Lizard