Store: Paul's Cool Scales

  • Overall Ratings Score: 4.9 (271)
  • Percent Positive: 97% from all time
  • Reciprocated Ratings: 9% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 27 95 264
Neutral (3 Star) 2 2 3
Negative (1 Star) 1 1 4

Detailed Ratings

Average Count
Item as described 271
Seller communication 271
Shipping time 271
Shipping packaging 271
Below is feedback left by buyers about this user.
Stellar communication and an even more amazing animal. Paul made every bit of this transaction a breeze, and I couldn't be happier with my snake! - Apr. 17, 2024
Rating by b***m for Nelsons Milk Snake Nelson's Milk Snake
Paul was an absolute dream to deal with! My false water girl showed up happy and healthy and even better than I imagined. I can not wait to do more business in the future. - Apr. 12, 2024
Rating by c***2 for False Water Cobra Het Lavender
Everything went very well same as first one. Very pretty little fellow. Thanks again - Apr. 12, 2024
Rating by j***i for CBB Chuckwalla More Lizard
It is a very beautiful Lizard. Great Communication and smooth transaction Thanks again - Apr. 05, 2024
Rating by j***i for CBB Chuckwalla More Lizard
Amazing to work. Our snake is as sweet and beautiful than promised. Pictures did him no justice. I have worked with Paul in the past, as well. Of course, I would continue to buy from Paul and send any breeders his way. - Apr. 18, 2024
Rating by s***y for EASTER AUCTION - DOCILE False Water Cobra More Colubrid
Iguana arrived in great condition and looked very well cared for! - Apr. 05, 2024
Rating by s***r for Red Iguana Green Iguana
The blue iguana I received is beautiful and healthy. Communication was great and shipping was quick. I will defiitely do business with Paul again. - Apr. 04, 2024
Rating by k***3 for Blue Iguana Green Iguana
Paul provided me with a truly beautiful and well acclimated monkey tailed skink. He was easy to communicate with and very helpful. The only reason I can’t give him 5 stars is because she arrived with snake mites. - Mar. 28, 2024
Rating by a***2 for DOCILE Monkey-Tailed Skink
Another great experience, beautiful animal, packaged great, healthy and alert with zero issues, thanks again paul - Mar. 27, 2024
Rating by c***5 for HUGE DOCILE Albino Chinese King Other Rat Snake
Very healthy and active little guy! - Mar. 22, 2024
Rating by t***r for Smooth-Fronted Caiman
The seller was fast, both in communicating and shipping. The animal is safe, healthy, and exactly as described. - Mar. 20, 2024
Rating by g***s for Sunset Indian Sand Boa (Eryx Johnii)
Easy, straightforward transaction. Snake looks great and alert. Couldn't be happier. Paul's Cool Scales has made a believer of me!!! - Mar. 19, 2024
Rating by w***2 for Sunset Indian Sand Boa (Eryx Johnii)
I picked this snake up directly from Paul. Was very easy. - Mar. 12, 2024
Rating by r***1 for Pastel Enchi Butter Ball Python
Communication was prompt, seller accepted my offer, and shipped promptly! I only took one star off for description, as the tegu arrived with a small nose wound. However, when I asked about it, he was honest about it and everything else perfect!!! - Mar. 20, 2024
Rating by t***u for DOCILE Purple Tiger Albino Argentine Tegus
The sand boa was exactly as described and very healthy. The seller also communicated well during the purchase and shipping process. I would highly recommend this seller and would purchase from them again. - Mar. 08, 2024
Rating by l***6 for Indian Sand Boa (Eryx Johnii)
Love the snake. Was an easy transaction. Super fast and to the point, Loved it. Def will be doing business in the future - Mar. 13, 2024
Rating by m***o for LTC Mangrove Snake More Colubrid
Highly recommend pauls cool scales. Fast response, healthy caiman. I appreciate letting me choose the ship date! Very happy with everything overall. - Mar. 07, 2024
Rating by t***r for Cuvier's True Dwarf Caiman Cuvier's Dwarf Caiman
This is my first Carpet python. Seller was a pleasure to work with and very helpful. Answered all of my questions and helped me acquire my new favorite animal! A+ transaction! - Mar. 07, 2024
Rating by m***s for Caramel Diamond Jungle Jaguar Diamond Carpet Python
Very quick and to the point! Was very shocked at the sheer size of this monster (in a good way!) Beautiful animal! - Feb. 29, 2024
paulscoolscales replied: Thank you! So glad you like him! An amazing snake! - Feb. 29, 2024
Rating by c***s for Angry Pin (Angolan Python/Pinstripe Ball Cross) More Python
Received our new iguana. Arrived on time and healthy. Will be doing business again. - Mar. 02, 2024
paulscoolscales replied: Great to hear! Was a pleasure doing business. Enjoy that beautiful iguana. - Mar. 02, 2024
Rating by b***2 for Orange Sunburst Iguana Green Iguana
One of the nicest people you will ever talk to and believe me when I say I gave him a rough time the animal I purchased from him, was walking around the box because she got out of her package and her weight is off about 10 grams but came in alive - Mar. 05, 2024
Rating by h***5 for Rain Frog! Other Frog
She arrived healthy, alive, and just as described. Packaged great, communication was above and beyond like always, and as usual come straight out of the box tame and easy to inspect like stated. Another top notch quality animal from a great guy. - Feb. 28, 2024
Rating by r***s for Bredli's Python Centralian Carpet Python
I like to make it through a quarantine before writing reviews. This guy is covered in mites. Buyers beware. - Mar. 31, 2024
Rating by j***0 for Docile 5’ Dumeril’s Boa Dumeril's Boa
Great customer service and overall experience. I look forward to doing business with Paul in the future. - Mar. 06, 2024
Rating by p***n for Lipstick Kahl Sunglow Jungle Boa Constrictor
I ended up buying the pair of het T+ Asian water monitors! Couldn’t be any happier great looking animal great guy to work with. Definitely recommend. And I’ll be doing more business with Paul’s cool scales! Thank you for everything! - Feb. 15, 2024
Rating by b***s for Asian Water Monitor Het T+ Albino MALE
Thank you alot ☺️ Super satisfied and happy.. When I get more money, guaranteed more buying for me from Paul.. LOVE THE CAIMAN 🥰 - Feb. 21, 2024
Rating by s***q for Smooth-Fronted Caiman
I received a different snake than what I had chosen. - Mar. 11, 2024
Rating by c***9 for Butter Motley Corn Snake
Gorgeous female skink in great health and shape. Fast shipping and great communication. Thank you! - Feb. 12, 2024
paulscoolscales replied: Thank you for an easy pleasant transaction! Enjoy that beauty! - Feb. 12, 2024
Rating by t***l for Emerald Tree Skinks More Skink
Great Experience - Feb. 27, 2024
Rating by k***2 for White-Lipped Python
Rating by k***2 for White-Lipped Python
Paul was very responsive, helpful and transparent. Well started, established specimen for wc. - Feb. 07, 2024
Rating by j***5 for Yellow Tail Cribo Cribo & Indigo Snakes
Paul was really kind and the process of purchasing was easy. The shipment did get delayed a day and the heat didn’t hold up that well on the box but not much you can do about that. Thanks for a great purchase! - Feb. 02, 2024
Rating by a***g for Mexican Black King Mexican Black Kingsnake
Flawless transaction and animal! Paul was remarkably quick to respond and even quicker to ship! Animal arrived on time and healthy as can be. Will be back 100%! - Feb. 11, 2024
Rating by j***g for Cosala Milk Snake Sinaloan Milk Snake
All around great transaction. Good communication, Animal was packed well and arrived alert and looks to be in healthy condition. Thank you. - Feb. 04, 2024
Rating by u***1 for White-Lipped Python!
Rating by u***1 for White-Lipped Python!
Great service and excellent animal as described thanks so much. - Jan. 30, 2024
Rating by j***1 for DOCILE Black Sumatran Sumatran Short-Tailed Python
3-foot monitor shipped securely, communicating is great! They set up the shipment as soon as they got a chance, and I received it safely the next day. Monitor looks well taken care of and has a quite nice demeanor. - Feb. 04, 2024
Rating by r***e for Solomon Islands Mangrove Monitor
I received a healthy Costa rican black milk snake as promised. The seller was very cooperative and friendly and answered all questions ask. I'll definitely buy from Paul cool scales again! Very pleased - Jan. 30, 2024
Rating by b***4 for Costa Rican Black Milk Black Milk Snake
snake came in great shape, great looking healthy coachwhip at a great price. would buy from Paul again no problem - Jan. 30, 2024
Rating by t***1 for Western Coachwhip FREE SHIPPING
Always a pleasure to work with Paul, snake arrived packed perfectly for the weather. Willing to hang onto the animal until it was safe, easy transaction, animal is as described. - Jan. 30, 2024
Rating by s***s for AMAZING Madagascan Giant Hognose Malagasy Giant Hognose
Every thing was good and would recommend or would purchase again from this seller - Jan. 12, 2024
Rating by g***7 for Emerald Tree Boa Northern Emerald Tree Boa
Incredible beautiful snake just as listed, great communication and shipping . Thank you - Jan. 11, 2024
Rating by h***s for CBB Suriname Striped Tail SM3 FREE SHIPPING True Red-Tailed Boa Constrictor
The snake is beautiful, just what I was expecting. I love getting to meet passionate keepers and I’m honored to get to keep one of his herps - Jan. 03, 2024
paulscoolscales replied: Thank you! Great to meet you and get to help you get your first snake! Enjoy that little beauty! - Jan. 03, 2024
Rating by m***s for Classic Western Hognose - END OF YEAR SALE!
Very good seller - Dec. 30, 2023
Rating by 9***4 for Beautiful Sulcata - END OF YEAR SALE! Sulcata Tortoise
good deal good snake - Jan. 04, 2024
Rating by r***i for NICE Yellow Tail Cribo - FREE SHIPPING - END OF YEAR SALE! Cribo & Indigo Snakes
Monitor arrived safe and sound. Packaged well. good communication, would definitely buy from again! - Jan. 04, 2024
Rating by p***a for Perfect TAME Savannah - END OF YEAR SALE! Savannah Monitor
Bought a corn snake from Paul's Cool Scales very friendly and helpful and very fast response..Very Happy with my purchase definitely recommend them to everyone..thank you - Dec. 28, 2023
Rating by c***a for Hypo Butter Motley Corn Snake
Great experience! Timely response and very informative! - Feb. 04, 2024
Rating by r***5 for Beautiful TAME Smooth-Fronted Caiman
Caiman arrived well and eating like a champ already - Jan. 12, 2024
Rating by a***3 for Cuvier’s Dwarf Caiman - FREE SHIPPING Cuvier's Dwarf Caiman
The whole experience was perfect and quick. Thank you so much for your help. - Dec. 07, 2023
Rating by s***o for CYBER MONDAY! Docile Cuviers Dwarf Caiman Cuvier's Dwarf Caiman
Good seller - Dec. 05, 2023
Rating by 9***4 for BLACK FRIDAY! Indian Star WOW Indian Star Tortoise
I would 100% order through this seller again. - Nov. 24, 2023
Rating by b***4 for BLACK FRIDAY! Yellow Tail Cribo Cribo & Indigo Snakes