Store: Reptasia

  • Overall Ratings Score: 4.1 (13)
  • Percent Positive: 69% from all time
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 0 0 9
Neutral (3 Star) 0 0 2
Negative (1 Star) 0 0 2

Detailed Ratings

Average Count
Item as described 13
Seller communication 13
Shipping time 13
Shipping packaging 13
Below is Negative (1 Star) feedback left by buyers about this user.
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I feel cheated. I paid for the animal. In the end they couldn't send it to me because they didn't inform me about the transport, and they didn't want to give me my money back. In the end I insisted that they refunded me all but 25%. They are thieves - Sep. 09, 2021
reptasia_farnborough replied: Our page clearly states no refunds on animals. You arranged the courier via a different company, told us you had it sorted and paid. The fact that you didn't have it arranged is not on us. We both know what you have stated here is false information - Sep. 09, 2021
A different compI always understood that Reptasia Animal Couriers belonged to Reptasia, or at least coordinated in some way.in any case I never told you that I had paid the courier.I told you what the courier told me, that they could take the animal. - Sep. 15, 2021
Rating by b***4 for CB21 White Albino 50% Super Dwarf Reticulated Python
Drove 200 miles to collect what I was told was a female Boiga irregularis, was even told it was possible gravid in the shop while I was there. On my own and a fellow Boiga keepers inspection the snake is in fact a definite male. - Jun. 04, 2021
reptasia_farnborough replied: Thank you for taking the time to review. This snake was probed as female and has also been locked with the male we have in store. Hence why sold as possibly gravid. - Jun. 04, 2021
Rating by t***s for Brown Tree Snake More Colubrid