Store: House of the Serpent

  • Overall Ratings Score: 5.0 (36)
  • Percent Positive: 100% from all time
  • Reciprocated Ratings: 0% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 6 8 36
Neutral (3 Star) 0 0 0
Negative (1 Star) 0 0 0

Detailed Ratings

Average Count
Item as described 36
Seller communication 36
Shipping time 36
Shipping packaging 36
Below is feedback left by buyers about this user.
Seller was super responsive, communicative, above and beyond. I knew exactly what was happening every step. The snake is beautiful, arrived happy, alert and active, was well packed with care. Thrilled. - Mar. 26, 2024
Rating by a***r for Captive Bred Non-Locale Gray-Banded Kingsnake
Seller went above and beyond answering my questions and providing photos, and records. Shipment was well packed and the snake arrived in perfect condition.This was a very pleasant experience. Thank you - Mar. 07, 2024
Rating by w***7 for USCBB 2023 Anaconda Phase Northern Emerald Tree Boa
Very helpful and responsive. My kingsnake arrived in perfect shape. Great seller. Thank you! - Feb. 07, 2024
Rating by t***0 for Captive Bred Non-Locale Gray-Banded Kingsnake
Tad is next level! Easy to work with, quick to communicate, and most importantly my snake arrived perfect & well-packaged, with paperwork detailing everything from birthdate & parentage to previous meals & sheds! Awesome experience! - Mar. 05, 2024
Rating by m***o for Captive Bred Non-locale Gray-Banded Kingsnake
Responsive seller, quality animal - Feb. 06, 2024
Rating by p***n for Captive Bred Non-Locale Gray-Banded Kingsnake
I picked this snake up so there was no shipping involved however I tried to submit without rating the shipping and received an error. I received an active, healthy snake and would definitely purchase again! - Feb. 13, 2024
Rating by k***k for Captive Bred Non-locale Gray-Banded Kingsnake
Great seller, GTP baby is amazing - May. 17, 2023
Rating by j***s for USCBB 2022 Designer Green Tree Python
This seller answered all our questions and sent the snake in a timely manner. Plus, we got a beautiful king snake. A+ - May. 16, 2023
Rating by r***s for 2021 High Orange - Blairs Phase Gray-banded Gray-Banded Kingsnake
Truly amazing in person when the snakes arrived the packing was perfect. I highly recommend Mr.Tad Duane to anyone who wants quality snakes. I will definitely do business again. Thanks for everything Tad - Apr. 04, 2023
Rating by f***7 for Gray-banded Kingsnake Gray-Banded Kingsnake
I got my little dude today and he’s perfect! Seller is awesome and stayed in touch through the whole process. We had some trouble with shipping but that was all FedEx. I highly recommend House of the serpent. - Mar. 24, 2023
Rating by s***c for 2022 Tricolor Hognose Tri-Color Hognose
Received my Gray-banded Kingsnake from Tad safe and sound. Beautiful snake. Seller had great and fast communication and was willing to give me more information when asked. Definitely recommend and most likely will buy from again. - Mar. 15, 2023
Rating by m***1 for Gray-banded Kingsnake Gray-Banded Kingsnake
Communication was prompt all the information I requested was given to me like feeding records shed records type of food feeding techniques that were most successful for this particular animal etc. Very reasonable pricing overall great experience - Feb. 26, 2023
Rating by c***o for Gray-banded Kingsnake Gray-Banded Kingsnake
Quick responses and good communication. Snake appears healthy, alert, and as described. Very pleased. - Feb. 15, 2023
Rating by u***e for 2022 Tricolor Hognose Tri-Color Hognose
Tad with House Of The Serpent was great would recommend buying from him and would buy from him again. He was easy to work with and had very quick responsive communication. Snakes were shipped very nicely and securely arrived healthy and as described. - Feb. 28, 2023
Rating by b***r for Five Mile East Sanderson Gray-banded Kingsnake Gray-Banded Kingsnake
Beautiful snake, very healthy and alert. Was even packed w sphagnum moss since she was in blue, very considerate. Thorough communication. Highly recommend! - Apr. 11, 2023
Rating by s***e for Gray-banded Kingsnake Gray-Banded Kingsnake
Responses were prompt as was shipping. Very smooth transaction. - Feb. 23, 2023
Rating by e***s for 2022 Tricolor Hognose Tri-Color Hognose
I met with the seller in person transaction. He was very helpful and polite. He answered all my questions as I am a first time snake owner. 100% will purchase from them in the future. - Jan. 12, 2023
Rating by f***0 for 2022 Tricolor Hognose Tri-Color Hognose
Great to work with. I'm very happy with the customer service as well as the amazing snake I received from them. Thank you guys. - Apr. 13, 2023
Rating by r***r for Gray-banded Kingsnake Gray-Banded Kingsnake
Excellent communication and animals. - Feb. 09, 2023
Rating by p***r for 2022 Tricolor Hognose Tri-Color Hognose
Very responsive and smooth transaction process! The snake arrived healthy, active, and beautiful! Animal was truthfully represented in her photo. The seller was professional and helpful. He answered any questions I had. Best experience I’ve had! - Nov. 08, 2022
Rating by l***s for 2022 Tricolor Hognose Tri-Color Hognose
Very helpful seller and great communication. Tad noticed I didn’t live too far so he agreed to meet up halfway for the exchange. He even brought some xs pinkies to send off with the snake, and told me to reach out anytime if I needed help with her. - Oct. 03, 2022
Rating by r***s for 2022 Tricolor Hognose Tri-Color Hognose
Tad was a great communicator and came across as trustworthy. The gray banded kingsnake fed on frozen/thawed mice not lizards. The adult snake has a great temperament, so far after 1 week, and seems calm and well treated. Would buy again. - Sep. 14, 2022
Rating by m***b for Five Mile East Sanderson Gray-banded Kingsnake Gray-Banded Kingsnake
Very smooth transaction, great communication and fast delivery. I received the exact one I purchased and is healthy. Thanks so much! - Apr. 01, 2022
Rating by m***u for Tricolor Hognose Tri-Color Hognose
Fantastic exchange. Tad is an awesome guy and was exceptional with communication and willingness to send more pictures/share info on the snake I purchased. I would love to do business with him again. He's just a cool guy on top of everything. - Mar. 16, 2022
Rating by s***s for Solomon Island Ground Boa - Candoia Paulsoni Dumeril's Boa
Very responsive and has helped a lot with information about my little guy! Will buy from again! - Feb. 17, 2022
Rating by v***a for Tricolor Hognose Tri-Color Hognose
Quick to respond, helpful, thorough, highly recommend. Snake was packed nice and tight. - Oct. 14, 2021
Rating by c***n for Tricolor Hognose Tri-Color Hognose
Very pleased with my new hognose. Seller was very helpful on care and even added detailed lineage on the parents. Very happy with my purchase! - Oct. 17, 2021
Rating by m***o for Tricolor Hognose Tri-Color Hognose
Honestly amazing customer service! Got the exact hognose I inquired about. I would definitely buy from them again! - Apr. 16, 2021
Rating by k***7 for Tricolor Hognose Tri-Color Hognose
Transaction went smooth, animal was packed well, he is healthy and exactly what was described. - Apr. 20, 2021
Rating by s***4 for Tricolor Hognose Tri-Color Hognose
Overall positive experience! - Mar. 24, 2021
Rating by b***s for Tricolor Hognose Tri-Color Hognose
On Point!!! Tad responded to my message within a matter of an hour or so and walked me through the process. Ordered Sat, shipped on Mon via FedEx for next day delivery. Packaging was superb, heat pack included. Definitely will do business again. - Mar. 18, 2021
Rating by 1***s for Tricolor Hognose Tri-Color Hognose
Seller was very communicative and informative. My new snake arrived on time and in perfect condition. - Mar. 13, 2021
Rating by s***6 for Tricolor Hognose Tri-Color Hognose
Very good, held him for me until weather was warm enough to ship. Once it was warm enough, shipping was quick and got him exactly when I needed to! Great experience over all! - May. 13, 2021
Rating by k***a for Tricolor Hognose Tri-Color Hognose
Bought this animal and a female that had not been posted yet, quick responses, easy transaction, gorgeous animals, will purchase from again! - Jan. 22, 2021
Rating by d***0 for Tricolor Hognose Tri-Color Hognose
great transaction , everything was perfect .thank you wanda - Dec. 09, 2020
Rating by w***a for Tricolor Hognose Tri-Color Hognose
The seller was very prompt answering questions, communication was top notch. Kept me updated on my animal, as I had to wait til the weather was warm enough to ship. Very friendly, great service all around. I recommend to my friends regularly. - May. 20, 2021
Rating by h***n for Tricolor Hognose Tri-Color Hognose