Store: Upscale X-otics

  • Overall Ratings Score: 5.0 (41)
  • Percent Positive: 100% from all time
  • Reciprocated Ratings: 0% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 1 9 41
Neutral (3 Star) 0 0 0
Negative (1 Star) 0 0 0

Detailed Ratings

Average Count
Item as described 41
Seller communication 41
Shipping time 41
Shipping packaging 41
Below is feedback left by buyers about this user.
Snake as described and quick to respond. - Feb. 15, 2024
Rating by d***m for Ultramel Pied Ball Python
Working with Upscale X-otics was a great experience. From the first interaction through receiving our snake. Top notch!!! - Feb. 14, 2024
Rating by t***s for Banana Orange Dream Yellow Belly Het Pied Ball Python
More stunning in person! - Feb. 10, 2024
Rating by b***s for Albino Pied Ball Python
This was my favorite one out of the ones I bought from Tristan. Gorgeous 😍 - Feb. 10, 2024
Rating by b***s for Dreamsicle Ball Python
Very professional and easy to work with, snake was happy and healthy! I cannot say enough good things! Will be a customer for life - Feb. 09, 2024
Rating by t***9 for Black Pastel Mojave Pied Ball Python
Looked better in person! Excellent service! - Feb. 10, 2024
Rating by b***s for Black Pastel Mojave Pied Ball Python
Snake was even better than the pic! Outstanding seller! - Dec. 02, 2023
Rating by b***s for Orange Dream Yellow Belly Pied Ball Python
Excellent communication! Top notch seller! - Dec. 02, 2023
Rating by b***s for Pastel Enchi Clown Ball Python
Class Act of a seller! I would recommend Tristan to anyone that is looking for a quality snake. - Dec. 02, 2023
Rating by b***s for Champagne Cinnamon Ball Python
Awsome working with them good customer support I bought 7 animals from them all look very healthy would recommend 👍👍 - Nov. 30, 2023
tristan_sanchez replied: Hey! Thank you for you kind words! It was a pleasure doing business with you! - Nov. 30, 2023
Rating by d***y for Yellow Belly Possble Orange Dream Pied Ball Python
Gorgeous snake! Tristan went above and beyond to answer any question I had, great experience! - Dec. 02, 2023
Rating by b***s for Albino Pied Ball Python
Would recommend Tristan to anyone looking for a quality snake - Feb. 10, 2024
Rating by b***s for Albino Pied Ball Python
Second snake from Tristan and great service as always! Couldn’t find a nicer breeder to support! - Feb. 01, 2024
Rating by p***s for Dreamsicle Ball Python
Amazing seller, great communication. would 100% recommend! - Nov. 22, 2023
Rating by r***1 for Banana GHI Leopard Vanilla Het Clown Pos Sugar Blade Ball Python
Great communication and quick shipping - Oct. 14, 2023
Rating by d***c for Ultramel 66% Genetic Stripe Ball Python
Everything went very smoothly. Great communication throughout the whole process. The snakes arrived safely. - Oct. 03, 2023
Rating by w***3 for Black Pastel Pied Ball Python
Great buying experience! Beautiful snake! What more can you ask for? I would recommend this breeder. - May. 13, 2023
Rating by b***7 for Leopard Pied Het Ultramel Ball Python
Transaction could not be any better. Communication was perfect. Animal is beautiful. Tristan clearly cares about his brand and his animals and went above and beyond for a perfect experience. Would highly recommend to anyone. - Mar. 24, 2023
Rating by w***5 for Ultramel Het Pied Ball Python
Gorgeous animal, arrived very healthy, well packaged, and just as expected. Would definitely purchase from them again. - Apr. 21, 2023
Rating by p***v for Ultramel Het Pied Ball Python
The buyer was excellent and the snake was even better. I will definitely come back for the third time. - Aug. 22, 2022
Rating by d***s for Pastel Enchi Het Clown Ball Python
Perfect transaction. Tristan was very accommodating with all of our questions. Highly recommended! Would do business again. Thank you Tristan! - Jul. 17, 2022
Rating by s***s for Pastel Cinnamon Lesser (Pos Super Pastel) Ball Python
The snake arrived on time and in very good shape. - Jul. 08, 2022
Rating by n***h for Bamboo 50% Het Puzzle Ball Python
Excellent, great to deal with, thanks. - Jun. 26, 2022
Rating by c***5 for Bamboo 50% Het Puzzle Ball Python
Great communication, snake was healthy upon arrival. Very active and happy. Would definitely buy from seller again! - Jul. 01, 2022
Rating by h***o for Lesser Clown Ball Python
Tristan was very easy to work with! Answered all of my 757questions and encouraged communication even after purchase. I’ll be back for future purchases and will send friends and family his way for sure! I’ll be back myself for more love bagels! - Jul. 07, 2022
Rating by s***s for Axanthic Pinstripe 66% Het Lavender Ball Python
Beautiful boy!! Exactly what we wanted!!!!!👍🏻👍🏻✌🏻✌🏻🇺🇸🇺🇸 - May. 29, 2022
Rating by p***s for Freeway Ball Python
Rating by p***s for Freeway Ball Python
Seller was really helpful & super quick to reply. A great looking BEL? I’m definitely glad I was able to get him. - Mar. 24, 2022
Rating by d***s for Bamboo Butter 50% Het Puzzle Ball Python
Beautiful animal, keeping this store in my sights for the future! - May. 07, 2022
Rating by r***s for Coral Glow Pastel Leopard Het Clown Ball Python
Upscale Xotics is one of the best in SGV - Feb. 20, 2022
Rating by t***p for Yellow Belly Het Pied Ball Python
Super helpful seller, very communicative! The snakes were just as described. - Apr. 11, 2022
Rating by j***1 for Pastel Super Fire Het Axanthic Ball Python
I am so happy and pleased with the customer service I received from the seller. Communication was spot on. Happy to say my purchase arrived safely and I will do more business with this seller. - Nov. 30, 2021
Rating by o***9 for Banana Lesser Het Clown Pos Pastel Ball Python
Very nice and knowledgeable seller, and also beautiful price - Nov. 29, 2021
Rating by f***h for Pastel Coral Glow Het Clown Ball Python
Quick to respond and flexible with pick up time! - Oct. 16, 2021
Rating by e***l for Pastel Enchi Het Clown Pos Blade Ball Python
Excellent communication and beautiful snake! Healthy and happy boy! Thanks again! - Oct. 27, 2021
Rating by e***e for Bamboo 50% Het Puzzle Ball Python
Am absolutely great transaction. Both my snakes came on time healthy and gorgeous! I will definitely buy again! - Oct. 15, 2021
Rating by t***r for Pastel Leopard Lesser Clown Ball Python
Fast shipping, beautiful quality, and great temperament. - Oct. 03, 2021
Rating by b***e for Dreamsicle Ball Python
Very happy with my animals. Great shape, beautiful animals and they ate for me the first time I offered. Thank you very much Tristan!!! - Nov. 20, 2021
- Nov. 26, 2021
Rating by p***s for Lesser Het Hypo Ball Python
Received feedback from seller very quickly, asked for photos and delivered within same day. Same goes for shipping, shipped same day as promised and updated me along the whole way, (printing label, dropping off at FedEx) I HIGHLY recommend - Aug. 26, 2021
Rating by d***n for Smiley Pied Het Lavender Albino Ball Python
Very happy with my animals!! Awesome shape, healthy, beautiful, happy animals!!! Thank you Tristan!!! - Nov. 20, 2021
- Nov. 26, 2021
Rating by p***s for Pastel Lesser Clown Ball Python
Would purchase from again. Enough said! - Aug. 18, 2021
Rating by j***2 for Yellowbelly Het Pied Poss Orange Dream Ball Python
Within two hours of first inquiring of snake, I received a response. This was on a Sunday. After conversing via email and then text, where he sent additional photos, I sent the payment. We received our new pet on the following Wednesday looking great - Aug. 18, 2021
tristan_sanchez replied: Hey! Glad you had a good experience with us! Let us know if there is anything else we can help you with! -Tristan - Aug. 18, 2021
Rating by d***7 for Albino Pos Enchi Ball Python
Upscale X-otics was a pleasure to deal with. They were very knowledgeable and very responsive. - Sep. 04, 2021
Rating by m***t for Pastel Lesser Blade Het Clown Ball Python
Snake was perfect ,great communication and very professional. - Aug. 20, 2021
Rating by m***2 for Banana Pastel Lesser Blade/Enchi Het Clown Ball Python
Great customer service. Would definitely recommend to other buyers. - Aug. 17, 2021
tristan_sanchez replied: Thanks for your business! Let me know if there's anything else we can do for you. - Aug. 17, 2021
Rating by m***a for Leopard Pinstripe 66% Het Clown Ball Python
The owner was just amazing, he was very helpful and understanding when I reached out to him. I will definitely buy again in the future. His collection is awesome and puts in a lot of work in producing his snakes. Check out his Instagram and YouTube. - Aug. 13, 2021
tristan_sanchez replied: Glad you had a good experience with us! Let me know if you need anything else! 👍🏼 - Aug. 13, 2021
Rating by g***l for Banana Leopard 66% Het Clown Ball Python
Excellent communication, great packaging. Amazing quality animal, I will definitely be doing business with them again :) - Jul. 27, 2021
Rating by t***n for Bamboo 50% Het Puzzle Ball Python
Tristan was wonderful to deal with. The snake came to our home healthy. Communication was very fast and Tristan was very helpful with all of our questions. We will be buying from him again with confidence. - Jul. 23, 2021
tristan_sanchez replied: I’m glad you guys had a great experience buying from us! Pleasure doing business with you. - Jul. 23, 2021
Rating by d***r for Bamboo 50% Het Puzzle Ball Python
Upscale Exotics was very quick with replying to my messages and sending plenty of up to date pictures. Tristan was knowledgeable and kind. Once the snake arrived he was responsive with questions after purchase aswell! - Jul. 11, 2021
tristan_sanchez replied: Hey! it was good doing business with you! Let me know if you need anything else! - Jul. 11, 2021
Rating by n***7 for Pastel Lesser Ball Python
Great communication, beautiful animal, absolute pleasure to deal with. - Jul. 21, 2021
tristan_sanchez replied: Glad you had a good experience with us! Let me know if there’s anything else you need - Jul. 21, 2021
Rating by b***y for Bamboo Butter 50% Het Puzzle Ball Python
This will be my first snake & my experience w/ Tristan from Upscales X-otics was so wonderful! He responded to all my questions quickly w/ great info! He's always so helpful and really goes above and beyond for his snakes and with his customers! - Jun. 23, 2021
tristan_sanchez replied: Hey Aimee! Pleasure doing business with you! Let me know if there is anything else you need! :) - Jun. 23, 2021
Rating by a***c for Bamboo 50% Het Puzzle Ball Python