Store: VMS Professional Herpetoculture

  • Overall Ratings Score: 4.8 (79)
  • Percent Positive: 92% from all time
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 0 0 73
Neutral (3 Star) 0 0 3
Negative (1 Star) 0 0 3

Detailed Ratings

Average Count
Item as described 79
Seller communication 79
Shipping time 79
Shipping packaging 79
Below is Neutral (3 Star) feedback left by buyers about this user.
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Once I received my snake I emailed the seller about temperament and feeding and got no reply even days later. - Jan. 31, 2021
Rating by j***5 for Classic, 100% Het Terrazo, Bloodred, Charcoal, Lavender, Anery Corn Snake
Doesnt want to concider the buyers thoughts - Jul. 01, 2020
vmsherp replied: I'm not going to change company policies that have been in effect for twenty years simply because you are insistent. - Jul. 01, 2020
Rating by b***y for Albino Kenyan Sand Boa, 100% Het Anery
All communication was by email. I asked repeatedly for them to contact FedEx and have the shipment sent to my office address, the one I used when I placed the order, no response from them and I had to wait until end of day to pick up and local FedEx - Apr. 10, 2020
vmsherp replied: You were instructed quite clearly that we are only shipping "hold for pickup" to FedEx Ship Centers due to FedEx's policy changes during the Covid19 outbreak. - Apr. 10, 2020
Rating by b***z for Extreme High-White Banded California Kingsnake