Store: Good Guy Reptile Family

  • Overall Ratings Score: 4.9 (379)
  • Percent Positive: 96% from all time
  • Reciprocated Ratings: 0% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 17 75 363
Neutral (3 Star) 0 0 5
Negative (1 Star) 0 3 11

Detailed Ratings

Average Count
Item as described 379
Seller communication 379
Shipping time 379
Shipping packaging 379
Below is Negative (1 Star) feedback left by buyers about this user.
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We got a quince monitor that was shipped and when I picked it up, it was DOA. I spoke to the seller, he said he would send another. I told the seller that I wanted a refund instead. Seller reads my messages but won’t respond. - Jan. 07, 2024
Rating by b***s for Yellow Quince (Melinus) Other Monitor
hands down the worst business transaction I have ever done with an animal seller in my life. This guys response time sucks and the communication was awful. He took my money and didnt respond for days, until I posted on Fb then I got a refund. - Jun. 11, 2023
domeniccurcio replied: I helped her with her cage all week back and forth texts, I let her change animals no problem. We had a Shipping day planned for Monday I didn't respond on a Saturday...and on Sunday she questioned if I was a scammer..so I refunded her, TaDa - Jun. 11, 2023
Rating by k***z for Helmeted Chameleon **FREE SHIPPING** Other Chameleon
The sailfin dragon I purchased from this vendor was missing a claw on his right front index finger; the vendor reneged on shipping me one that wasn't neglected and maimed and purloined $500 from me. Domenic is a repellent, avaricious individual. - Jun. 02, 2023
Rating by p***t for Giant Sailfin Dragon Hydrosaurus Microlophus
I received a Olive House Snake from this seller & within 5 days the snake was dead. When it arrived it seemed thin, had some stuck shed & it did not look like the snake that was shown in the listing. Will not be doing business with this company again - Mar. 19, 2023
Rating by w***l for Olive House Snake
Rating by w***l for Olive House Snake
I have to say that I am really disappointed with my overall experience buying a snake from this breeder. Seller communication was horrible. Shipping time was horrible. Packaging was horrible. My snake arrived ice cold and dead looking.... - Jan. 20, 2023
Rating by c***3 for Banana Pastel Leopard Ball Python
Horrible experience. Ordered 2 sunbeams labeled as “mint” condition. Neither were as described, one was in a bad way. Dehydrated, very thin, lethargic, injuries and scale rot. It died 5 days after arrival. Seller wise refusing to make it right. - Dec. 08, 2022
Rating by r***s for Mint Sunbeam Snake More Colubrid
Snake arrived on time. However after giving it a couple of days to settle in I realized it was NOT the neonate I expected I'd be receiving from the photos. I reached out, my message was read and ignored. Too late for morphmarket to do anything. :( - Nov. 04, 2022
Rating by s***s for CB Green Tree Python Biak
Animals were drop shipped from a dealer in FL that I specifically avoided, even though they had the same species for half the price. Refused to ship to my FedEx hub, instead shipping to a local hardware store that is a UPS access point. Not as descri - Oct. 01, 2022
Rating by j***r for Painted Agama Pair More Lizard
I had the uro taken to a vet because of her right front leg being injured. The vet confirmed that she had a fracture at her wrist and I wasn't told this prior to communicating. The vet also said that she was not in great condition. - Apr. 22, 2022
domeniccurcio replied: Never once did anyone here hear anything about your said issue...other than seeing it here, We were not given any opportunity to do anything for the lizard... nor the customer (always lizards first here) - Apr. 22, 2022
Oh I definitely told you. I have the messages to prove of this. She was also pregnant and I told you about this as well where she had 11 eggs and now only have 2 left. - May. 30, 2022
domeniccurcio replied: **apologies just seeing this response I do not check the review page, that is my mistake** Please Give me a call, I'd be happy to take care of you on this, 267-443-7512 is my personal cell, if you were left hanging that is unacceptable, - May. 30, 2022
Rating by b***n for Red Nigerian Uromastyx
Heat pack was on outside of the insulation in the shipping box, was not told tegu was missing most of its tail and did not show in pics, shipping kept being delayed by seller five different times and is finally sent in freezing or below temperatures. - Feb. 28, 2022
domeniccurcio replied: Never did you reach out to us over these "issues" Obviously we know how to ship tegus, I'm sorry that you don't understand shipping live reptiles, but ppl that do complement Us on Our methods, You received the exact Healthy tegu in the photos, - Feb. 28, 2022
Rating by c***1 for Argentine Black & White Tegu Argentine Tegus
Excellent animal; happy with snake. Poor communication (24-48 hrs). I made several attempts via email and phone to get responses. Paid & didn’t hear from seller for 7 days. Shipped w/out telling me or sending tracking info. Would not buy from again. - Oct. 22, 2019
domeniccurcio replied: We spoke, many days before shipping, confirmed the animal would be shipped when it was, I KEPT MY WORD EVEN THO I WAS STUCK OUT OF TOWN, customer has my office number that’s how you reach me WOW I even split shipping bc she was a NPO - Oct. 22, 2019
My sincere advice: Be prompt with communications, communicate frequently once animal is paid for and when shipping is pending. Communicate when animal has shipped and provide tracking info. Provide info about the animal: hatch date, sheds, feedings. - Oct. 25, 2019
Rating by l***2 for CB Russian Other Rat Snake