Ratings for Hail The Scale

Store: Hail The Scale

Overall Ratings Score: 5.0 (55)
Percent Positive: 100% from all time
View Buyer Ratings or Store Profile

Rating Trends

	12 months	all
Positive	3	55
Neutral	0	0
Negative	0	0

Detailed Ratings

	Average	Count
Item as described		55
Seller communication		55
Shipping time		55
Shipping packaging		55

From Buyers

Below is feedback left by buyers about this user.

Professional fast - Aug. 30, 2023

hailthescale replied: Thanks! - Aug. 30, 2023

Rating by e***s for Leucomela Other Dart Frog ($55.00)

Our experience with Hail the Scale was absolutely phenomenal. We picked up our girl at a local convention so I can't speak to any shipping - however, given the level of interaction and helpfulness I can confidently say they are wonderful sellers. - Apr. 04, 2023

Rating by j***k for Axanthic Het Albino, Hypo And Pos Het White Sided Brooks' Kingsnake ($300.00)

Absolutely stunning guy, packaged very very well - I wish all of my animals arrived as nicely packaged as this snake did. - Apr. 12, 2023

Rating by s***s for Anaconda ETB Northern Emerald Tree Boa ($2,000.00)

HtS is awesome! We plan to continue doing business with them in the future! - Dec. 03, 2022

Rating by v***6 for Ornate Nile Nile Monitor ($80.00)

We just brought home a beautiful female black throat monitor. Very strong, very alert, and the most tamed/handleable monitor I’ve ever received. Would recommend this guy 100%. - Nov. 30, 2022

hailthescale replied: Glad you love em! - Nov. 30, 2022

Rating by d***n for CB Black Throat Black-Throated Monitor ($750.00)

Arrived in perfect health, packaging was great, and provided information on feeding and care. - Jan. 23, 2023

Rating by q***9 for Burmese Mountain Black More Tortoise ($750.00)

If your not buying from HTS, BUY FROM HIM! Best of the best! - Jan. 04, 2023

Rating by c***r for Theloderma Pictus Other Tree Frog ($500.00)

The snake is in beautiful shape, just as advertised. Packaging was top notch, transaction was super smooth. I would deal with HTS again! - Nov. 10, 2022

hailthescale replied: Thanks! - Nov. 10, 2022

Rating by s***s for 0.1 LTC Mexican Burrowing Python More Boa ($600.00)

Seller was prompt to respond. Answered my questions and requests. Worked on a timely manner and I am fully satisfied - Nov. 10, 2022

hailthescale replied: Awesome, thanks! - Nov. 10, 2022

Rating by r***n for Black Blood Python Sumatran Short-Tailed Python ($500.00)

Bought a few groups of isopods. Great communication through the whole process, even followed up about shipping issues. Shipment was delayed (no fault of the seller) but pods were well packaged and arrived fine. - Oct. 13, 2022

Rating by j***5 for Rubber Ducky 10 Count Isopod ($120.00)

I’m happy with my purchase . It was pleasure doing business with Matthew. - Oct. 05, 2022

Rating by n***2 for Manouria Emys Phayrei ( Black ) More Tortoise ($750.00)

Absolutely beautiful specimen will be back for more - Sep. 15, 2022

Rating by j***5 for Goldenchild Het Albino Reticulated Python ($475.00)

Experience went well the seller answered all of my questions and everything was done in a timely manner as described The snake was delivered and received as described. - Sep. 23, 2022

Rating by m***e for 1.0 Hypo Tangerine Honduran Milk Snake ($300.00)

Awesome seller,answered all of my questions and sold me a beautiful and healthy snake,would definitely by from again - Aug. 27, 2022

Rating by h***3 for Solomon Island Ground Boa Dumeril's Boa ($200.00)

super responsive and enthusiastic seller - worked with me from the start all the way until my snake was in my hands. animal is gorgeous and doesn’t seem too shaken up even after shipping. overall excellent experience! - Aug. 25, 2022

Rating by 6***6 for Goldust 66% Ph Bloodred Cinder Corn Snake ($115.00)

Communication was excellent 👌. Package arrived on time. Nice n cool. Awesome service 👏. Will be purchasing again in the future. Thanks - Jul. 27, 2022

hailthescale replied: Glad you love him! - Jul. 27, 2022

Rating by l***0 for Baby Nile Monitors ($60.00)

My mangrove monitor came healthy and active! And is currently settling in and doing great! - Jul. 20, 2022

Rating by w***s for Long Term Captive Baby Nile Monitors ($75.00)

Best experience I've had with a seller quickly got back on everything I asked and provided a beautiful lizard will buy from them again definitely - Jul. 15, 2022

Rating by c***s for Baby Nile Monitors ($60.00)

Seller was great! Responded very quickly and answered all of my questions. My new tarantula was exactly as described. - Jul. 09, 2022

Rating by j***r for Pumpkin Patch (Hapolopus Sp. Colombia) Tarantula ($65.00)

I felt like this seller was above and beyond when it came to communication and it made for an incredibly great experience. The frog I purchased is in amazing health, and is a female as suggested. I would buy again from them again! - Jul. 07, 2022

hailthescale replied: Awesome customer! Hope to do business again! Easy going and great communication! - Jul. 07, 2022

Rating by s***y for Possible Female Red Eyes Tree Frogs Red-Eyed Tree Frog ($75.00)

The initial communication was not great. I was lead to believe we were ready to do the transaction (local pickup),but then silence until I messaged them again about cease of communication. As it turned out the owner was out of state. So I understood - Jun. 22, 2022

Rating by t***y for Emperor Scorpion ($75.00)

Immaculately packed. Arrived well and is settling in. Thank you - Jun. 12, 2022

Rating by k***6 for White Base Yellow Stripe Gargoyle Gecko ($200.00)

Really great packaging and healthy animal - Jun. 16, 2022

Rating by l***r for Long Term Captive Yellow Uromastyx More Lizard ($85.00)

Great communication and awesome lil gecko - May. 22, 2022

Rating by s***x for Brown Base Red Stripe Gargoyle Gecko ($250.00)

Good communication and - Jun. 03, 2022

Rating by g***5 for Cypress Spotnose Ball Python ($750.00)

Great experience, I definitely will be back for my next snake… - May. 06, 2022

Rating by p***4 for Purple Tiger Reticulated Python ($900.00)

Super easy to work with! Nice gecko! I am over the moon about the little one! Stress free transaction! - May. 12, 2022

hailthescale replied: Thank you so much for supporting our small business! - May. 12, 2022

Rating by s***e for Orange Brindle Crested Gecko ($150.00)

This seller was great! The gecko arrived safe healthy and with great packaging :) Seller also shipped when the Temps were best for both of us. I will purchase from again! - May. 12, 2022

hailthescale replied: Thank you so much for choosing HTS! I’d love to see pictures as your baby grows. - May. 12, 2022

Rating by d***2 for Orange Bicolor Crested Gecko ($175.00)

Great people. Would do business with them again in the future. - May. 26, 2022

Rating by a***p for 1-CBB Baby Burmese Brown Tortoises More Tortoise ($450.00)

Got a very nice female dalmation crested gecko - May. 06, 2022

Rating by f***7 for Cream Brindle Dalmatian Crested Gecko ($200.00)

I received my Brazilian Rainbow Boa in excellent condition!! He is so handsome! Love his color and pattern!!! His name is Mercury(named after Freddy Mercury)!! - May. 07, 2022

Rating by h***3 for 1.0 Brazilian Rainbow Boa-5 ($500.00)

Great communication and awesome animal! Blessed to have the opportunity to own this! Will be doing business in the future! - Apr. 13, 2022

Rating by b***j for Fly River Turtles ($3,000.00)

Great transaction, beautiful animal. - Apr. 08, 2022

Rating by e***s for Pink Tongue Skink Pink-Tongued Skink ($500.00)

Communication was quick and even answered the phone when called. Frog was shipped within a few days and arrived overnight safe, and in good health. Would definately purchase from this seller again. - Apr. 08, 2022

Rating by a***n for Phyllomedusa Bicolor Other Tree Frog ($250.00)

Amazing frog and helped answer any questions, hoping to do business again very shortly haha - Apr. 05, 2022

Rating by c***r for Phyllomedusa Bicolor Other Tree Frog ($250.00)

Mossy arrived extremely quick and was kept very safe in the packaging he was sent in. Very vibrant and very happily roaming my enclosure. Will definitely buy from Matt again - Mar. 25, 2022

Rating by f***k for Vietnamese Mossy Tree Frogs Mossy Frog ($150.00)

What a little beauty this snake is! Candoia bibroni are such a unique species and I can't wait to experience them on a more personal level. The people at HTS were very pleasant and easy to work with, will absolutely be coming back for more! - Apr. 13, 2022

hailthescale replied: Thank you! We appreciate the positive review! The whole process went really smooth. We are so happy you are pleased with your animal and the whole experience. We hope to find something you are interested in working with in the future as well! - Apr. 13, 2022

Rating by b***c for Solomon Island Tree Boa(#2) Other Tree Boa ($150.00)

Made process easy and shipping went fine. Communication was excellent and very helpful people. - Apr. 01, 2022

Very professional people will do business with again. - Apr. 11, 2022

Rating by g***0 for Normal DH Lightning Pied Ball Python ($200.00)

I am so happy with entire experience with Hail the Scale. Matt answered all my questions, sent pictures, quick and safe delivery of my snake. She is even more beautiful in person and well taken care of. Thanks Matt - Feb. 23, 2022

Rating by d***5 for 0.1 Solomon Island Tree Boa Other Tree Boa ($200.00)

This seller was both helpful and very professional. My questions were answered quickly and additional photos of the animal were provided with needing to ask. Literally zero complaints and look forward to working with them again. - Feb. 25, 2022

Rating by t***n for Solomon Island Tree Boa Other Tree Boa ($200.00)

Hail The Scale sold me a beautiful Redfoot Tortoise, they shipped him safely, they answered all of my questions, and stayed in touch to make sure that all was well. 10/10 will be a returning customer. - Apr. 06, 2022

Rating by s***m for 3-5in-6in Long Term Captive Redfoots Red-Footed Tortoise ($350.00)

Very helpful and communication is great. - Feb. 01, 2022

Rating by s***d for Solomon Island Ground Skink Other Skink ($300.00)

Great company and great customer service! They will have my business again - Dec. 10, 2021

Rating by r***s for Black African House Snake ($150.00)

Highly recommend Hail the Scale to anyone, all parts of my inquiry went smooth, no issues at all. Shipping was a total of 16 hrs and I had the box in my hand. The box could have withstood anything. Go check them out they have some beautiful animals! - Dec. 09, 2021

Rating by a***1 for CBB 2021 Brazilian Rainbow Boa ($500.00)

Got my boy and was surprised how big he was! Communication was right there every step. Very pleased! Thanks so much. - Dec. 03, 2021

Rating by s***y for Normal DH Lightning Pied Ball Python ($225.00)

All of my questions were answered promptly and the animal was received in great health. The purchase and picking up of the animal went great and I was very satisfied and very much recommend this seller. - Nov. 17, 2021

Rating by j***9 for CBB Baby Pink Tongue Skink Pink-Tongued Skink ($400.00)

Beautiful rosy, very communicative and helpful seller, got him safe and sound super quick. Would absolutely purchase from them again, thank you for my new little buddy!! He's gorgeous! - Nov. 11, 2021

Rating by k***n for Adult Male Rosy Boa ($400.00)

packaging was absolutely adorable, both snakes came in perfect condition! seller communicated perfectly and even sent extra pictures when i asked!! i definitely reccomend! - Oct. 20, 2021

Rating by s***s for Baby Normal Hognose Western Hognose ($250.00)

Great experience. Answered my questions about the gypsy morph. - Oct. 07, 2021

Rating by k***a for Gypsy 66% Het Generic Stripe Ball Python ($500.00)

Great to deal with, nice healthy monitor! Will be buying from again! - Aug. 05, 2021

Rating by d***2 for Small Baby Mangrove Monitors ($150.00)

Store: Hail The Scale

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