Below is Negative (1 Star) feedback left by buyers about this user.
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Seller shipped my gecko to the complete wrong address! The correct address had family waiting, but baby had to sit in the box until 6pm when I could pick it up at FedEx. It was dehydrated, stressed, and died 3 days later after refusing all food/water - Dec. 22, 2021
mountaincresties replied:
You gave us two addresses, we got them mixed up, which was completely our bad! However, the gecko did arrive safe and sound, you confirmed this! In the photo of his/her enclosure we could see feces and urates, showing that he/she did eat and drink. - Dec. 22, 2021
The day we discussed shipping I sent the one address that was for delivery, and you saw, answered, and agreed to it. There was no way to mix them up and it was explained and shown to you that what you think looks like unrated is bits of shed - Jan. 02, 2022
mountaincresties replied:
Review follow-up: Many of the claims made in this review are false, that can be proven to anyone interested. The reviewer was offered a full refund for shipping costs to compensate for the shipping miscommunication. - Jan. 02, 2022
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