Store: New England Reptile Distributors

  • Overall Ratings Score: 45
  • Percent Positive: 94% over last 12 months
  • Reciprocated Ratings: 0% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive 4 17 49
Neutral 1 1 1
Negative 0 0 4

Detailed Ratings

Average Count
Item as described 54
Seller communication 54
Shipping time 54
Shipping packaging 54
Below is feedback left by buyers about this user.
Snake arrived quickly and well packaged. Customer service was great. They contacted me prior to shipping to let me know the ad was a little inaccurate but it was worked out. Very responsive via email. Def do business again. Thanks
Rating by h***4 for Breeder Yellow Mandarin Rat Snake ($800.00)
I don’t have enuf space to explain how mind blowing this animal is. Yes K needs someone to run his MM account better, yes a lot of the stuff has mismatched info, BUT the insane quality difference & pure knowledge & help he gives makes up 4 it. 110%
We are very pleased to know you are happy with your animal and thank you very much for your time writing a review! -Barb
Rating by a***p for 2021 Female Albino Lipstick IMG Jungle Hypo Genetic Stripe Boa Boa Constrictor ($4,000.00)
The snake is as advertised. Seller sent her to the wrong fed ex hub. They were provided with the nearest hub address by text and by morph market email. Their response time to answer questions or provide information was inadequate.
Rating by k***s for Female KMR Tri-Stripe Ball Python ($3,500.00)
Absolutely amazing animal selection, the male I got is beautiful exactly what was shown in the photo. Highly Recommend
Rating by s***t for 2021 Male Super Fire ++ $600 Ball Python ($600.00)
I worked with Grant and it was great. He went out of his way to make sure my order was squared away. My Boa is way more beautiful in person than in a picture and she’s a sweetheart.
Rating by h***5 for 2021 Female Squaretail Het Albino $300.00 Boa Constrictor ($300.00)
Beautiful, healthy little snake—sweet as can be and everyone’s favorite. 🥰
Rating by l***3 for 2021 Female Leopard Piebald $550.00 Ball Python ($550.00)
We are very happy with the communication and the quality of snake we purchased.
Rating by b***0 for 2021 Male Candino Pinstripe Het Piebald Ball Python ($600.00)
Beautiful animal. Very nice people to do business with. I would buy from them again.
Rating by j***l for Female GHI Ball Python ($350.00)
Easy transaction!
Rating by d***o for 2020 Female Leopard Black Head Ball Python ($1,000.00)
The hurricane delayed shipping by a week- no fault of seller who kept me posted. Good communication! My healthy new girl arrived safe and sound. Thanks NERD!
Rating by d***y for 2021 Female Pastel Het Desert Ghost Poss Het Clown Poss Het Ghost Ball Python ($400.00)
Perfectly shipped and the snake is even better than I imagined!
Rating by r***t for Male Super GHI Het TSK Axanthic Het Clown Ball Python ($1,000.00)
Beautiful snake. He wouldn't eat FT, but I was able to get him to eat on a live mouse fuzzy. Picked him up in person, Shipping ratings not applicable.
So happy to hear you're enjoying the animal!
Rating by s***s for 2021 Male Leopard Piebald Ball Python ($425.00)
The snake I received was just as described, and was shipped very swiftly. I even asked the seller a couple questions and they were very fast to respond and super helpful! I'd gladly order from them again! I greatly appreciated all of the help
Thank you very much!!!! It's hard to manage all of our inquiries at times so I am HAPPY we did not let you down!!! Kev
Rating by s***r for 2021 Male IMG Jungle Possible Het Albino Boa (Lipstick Line) Boa Constrictor ($1,100.00)
NERD is awesome of course!
Thank you for the kind words!
Rating by e***s for Proven Breeder Pinstripe Enchi Ball Python ($500.00)
Perfect beautiful healthy snake and the kink isn't even that bad!!! We are in love with her!!!
So happy to hear that she is loved with her new family! We are glad you are enjoying her as much as we did!
Rating by c***9 for Caramel Cryptic *PET ONLY* "Lucy" Ball Python ($500.00)
Excellent all around
Thank you very much!!!! That makes us SMILE!!! K
Rating by g***m for 2021 Male WOW Lipstick/Coral Sunglow Jungle Boa Boa Constrictor ($1,700.00)
Everyone communicated very well. The snake was shipped quickly and arrived on time. They made every part of the process as easy as could be.
We are so happy that you had a great experience and can't wait to hear updates on how the animal grows for you!
Rating by j***r for Bumble Bee Enchi Het. Piebald Ball Python ($650.00)
Coloring of animal seems slightly muted but otherwise as shown. Packing paper seemed to get everywhere while unpacking. Still super stoked with purchase.
So happy to hear the animal arrived safe and sound! It could be muted if it was going into a fresh shed so definitely keep an eye out for that!
Rating by c***d for 2021 Smokin Male Sunglow Jungle Possible Het Anerythristic Boa Lipstick Boa Constrictor ($1,000.00)
NERD answer right away and are very friendly. Shipping was fast and my snake showed up safe and exactly as advertised. I’m looking forward to doing more business with NERD they are awesome.
I'm so happy to hear you had a great experience and that he arrived safe and sound!
Rating by m***r for 2018 Breeder Male GHI Blackhead Ball Python ($750.00)
Customer service needs work. Not friendly at all.
We're sorry to hear that you feel customer service wasn't friendly. We went through the emails and are having a hard time seeing where anything would be seen as impolite as it appears you were given all information needed in great response time.
Rating by s***0 for Hypo Hogg Island Cross 100% Het. Blood Boa Constrictor ($650.00)
Jeremy and Chris did a tremendous job assisting me....
So happy to hear that you were well assisted and happy with your experience!
Rating by r***d for Piebald Ball Python ($600.00)
The gentleman we dealt with kept us informed every step of the way.
I'm so happy to hear that you had a positive experience and that you were assisted every step of the way!
Rating by w***4 for Tiger (PRETTY!!) Reticulated Python ($275.00)
Snake was as described.
Super happy he arrived safely to his new home and is doing well!
Rating by b***7 for 2020 Male Red Albino Super Anaconda 100% Het Snow Western Hognose ($1,000.00)
NERD was a pleasure doing business with and answering all my questions in a timely manner. A++ Service
So happy you were pleased with your experience and can't wait to hear how the animals grows in your care!
Rating by y***6 for Albino Piebald Ball Python ($750.00)
Sweet and wonderful. This little darling is a dream come true.
So happy that she arrived safely for you!
She is settling in, still a little shy, but with help and advice from NERD we are making progress. I feel so lucky to have her, it is really worth spending a little extra to get a socialized captive bred monitor from NERD.
Any help you may need in the future we are here for you!
Rating by t***l for 4th Generation USCBB Socialized Asian Water Monitor ($1,000.00)
Fast email responses. Accurately described animal. Fast shipping with clear communication. Great transaction!
So happy you had a great experience with us and we hope that your animal is settling in and doing well!
Rating by j***l for Piebald Black Pastel Ball Python ($1,000.00)
Awesome first order from Thee NERD!
So happy you had a great first time experience with us!
Rating by s***n for 50% Het Granite & Albino Burmese Python ($275.00)
We just got this beauty this morning. She is Even more stunning in person. She looks very healthy. And doesn’t seemed to be stressed at all. She was shipped from New Hampshire to Maryland. Emily has been awesome with answering all my questions ASAP.
I'm so happy to hear that you enjoyed your experience with us and that I was able to help you throughout the process! Emily
Rating by g***9 for Pastel Enchi Fader Plus Possible Lucifer 100% Het Piebald Ball Python ($650.00)
False ad, increased price +$500, claimed snake was now a “Massive, Proven Breeder” then on day of shipping claimed snake was miss sexed and shipped different snake Without my approval.
We apologize that your experience with our company was not as expected. As we recall you did keep the replacement animal even though we offered a full refund and hope the animal is doing well for you.
Rating by r***2 for Albino Piebald Ball Python ($1,000.00)
We paid a lot of money for this animal because we were told it was the only female Madagascar Ground Boa produced in the US this year. The boa is male, and Kevin McCurley has refused to make it right. Avoid this business.
After we had the sex of the animal confirmed by a third party, NERD took the animal back, issued a refund and apologized. Now that they have the animal, they can also see that it is male. I feel that the issue is fully resolved.
We hope that the correct sexed animal we resent your way is doing well for you!
Rating by w***e for NERD FEMALE Madagascan Ground Boa ($4,500.00)
she came in exactly as described. wish I could've gotten some additional (1 pic in ad) pictures before she was shipped like I asked. Also they will not send pics until paid, I paid still didn't get the extra pics. overall happy with my purchase.
We appreciate the feedback and apologize we weren't able to get you extra pictures even after purchase. With how many orders come in weekly sometimes picture requests get lost in the cue. We apologize for that!
Rating by m***e for Granite Possible Het Albino Burmese Python ($800.00)
Seller answered questions to the best of their abilities. Shipped promptly and packaged very well. Animal arrived alive, healthy and alert. I would purchase from this breeder again.
We are so happy to hear that your animals arrived promptly and were well! We hope you have great success with both of your geckos!
Rating by r***o for Adult Super Hypo Tangerine Leopard Gecko ($250.00)
Seller answered all my questions in a timely manner. Shipped promptly and packaged properly. Animal arrived in great condition. I would purchase from this breeder again.
Rating by r***o for Adult Super Hypo Tangerine Leopard Gecko ($260.00)
Extremely happy with my purchase. Seller answered questions in a timely manner. They shipped promptly and everything was packaged properly and labeled. They even threw in some merch! Animal arrived alive, alert and healthy. Would purchase from them a
Rating by r***o for Captive Bred NERD Cuvier's Dwarf Caiman ($1,500.00)
I received this snake on time and in great shape. Gorgeous snake. We will be purchasing many snakes from N.E.R.D. in the future. These guys are professionals.
Rating by g***6 for "Blind Luey" Lesser Piebald Ball Python ($600.00)
Very happy with the service. My new baby pied came healthy and happy. Customer service was also excellent.
Rating by a***c for "Sammy Smiles" 2020 DOUBLE SMILEY Piebald (Possible Leopard) Ball Python ($900.00)
Got my big girl this morning safe and sound. Would definitely by from NERD again! Smooth transaction and fast shipping.
Rating by a***0 for Proven Breeder 100% Het Piebald Ball Python ($350.00)
Got my big girl this morning safe and sound. Would definitely by from NERD again! Smooth transaction and fast shipping.
Rating by a***0 for Proven Breeder Enchi Het Piebald Ball Python ($500.00)
Great quality animals
Rating by a***4 for GHI Mojave Fire Ball Python ($600.00)
Super fast response time. Can't wait to introduce him to the ladies.
Rating by m***a for Pastel Enchi Orange Dream Yellowbelly Ball Python ($1,000.00)
Very professional and I will do business with them again
Rating by d***y for Proven Breeder Enchi Het Piebald Ball Python ($500.00)
Fantastic to work with, answered my questions about this individual animal (housing, temperament, individual history, feeding) in a personalized manner while still being professional. Prompt to respond to emails. Would definitely work with again.
Rating by l***i for Late 2017 Albino Darwin Carpet Python ($650.00)
Good experience
Rating by b***5 for Proven Breeder Enchi Het Piebald Ball Python ($500.00)
Animals arrived alive and in great condition. Wanted to purchase two but they were not very flexible on pricing so I just couldn't make it happen. Good customer service and overall a pleasant experience.
Rating by z***v for Piebald Reticulated Python ($4,500.00)
Nice
Unbelievable reptile thanks... NERD
Rating by b***s for Captive Born High Yellow Quince Other Monitor ($700.00)
Quick n easy transaction!
Rating by d***o for Hidden Gene Woma Orange Dream Ball Python ($450.00)
Fantastic snake
Rating by a***s for Pastel Hidden Gene Woma Granite Ball Python ($400.00)
I recieved my baby snake he was very well and beautiful! Just wish they told me his genitics ..
Rating by o***5 for Smiley Piebald 50% Het Ghost Ball Python ($650.00)
well packed came in warm will buy from again
Rating by m***m for Proven Breeder 100% Het Piebald Ball Python ($350.00)
Just received my ball python this morning. Excellent packaging, beautiful animal. This was my first purchase from NERD. I'll definitely be doing business with them again.
Rating by d***k for Pastel Enchi Yellowbelly Orange Dream Ball Python ($700.00)