Store: New England Reptile Distributors

  • Overall Ratings Score: 4.7 (118)
  • Percent Positive: 92% from all time
  • Reciprocated Ratings: 0% over last 90 days
  • View Buyer Ratings or Store Profile

Rating Trends

3 months 12 months all
Positive (5 Star) 14 45 109
Neutral (3 Star) 0 2 3
Negative (1 Star) 1 2 6

Detailed Ratings

Average Count
Item as described 118
Seller communication 118
Shipping time 118
Shipping packaging 118
Below is feedback left by buyers about this user.
Beautiful snake and great service! The communication I was provided with was outstanding. Kianna kept me updated throughout the entire process and the Python packaging was A+ - Jul. 25, 2024
Rating by c***s for Albino Darwin Carpet Python
Love the snake, and always love doing business with NERD. - Jul. 24, 2024
Rating by d***t for Cinnamon Lucifer Yellowbelly Odium + Ball Python
Thank you guys so much you guys are amazing!! - Jul. 23, 2024
Rating by s***5 for Breeder Female Enchi Poss Het Ghost Poss Het Candy Albino Ball Python
Snake came in on time and is beautiful nerd did a very good job called me everyday with updates left me voice mails if I couldn’t answer great communication! made sure to wait for the correct weather put the snakes well being first praise to them ! - Jul. 24, 2024
Rating by b***n for Banded Black And White California Kingsnake
Item came as described, was not the best communication but was expected as they quite busy. Kianna was a pleasure to work with and was super helpful. Id recommend NERD but would definitely call them them to reach out as they are quicker to respond. - Jul. 24, 2024
Rating by j***n for CB Amazon Tree Boa - Very Pretty And ODD
I just received my blood python and she is gorgeous. She looks healthy and is acting normally. First time using MorphMarket. Communication was great and she got home quickly - Jul. 02, 2024
Rating by c***s for Golden Eye Poss Het TNeg Albino Blood Python - SMOKING Well Started
I can’t recommend a reptile company more than nerd my most recent purchase was a beautiful large male blood python and I couldn’t be happier with him great service great response time animal was in great condition and packaging was very good - Jun. 26, 2024
Rating by r***e for Borneo Blood Python
Rating by r***e for Borneo Blood Python
The snake was delivered promptly, and she arrived sooner than expected. She was understandably agitated upon her arrival, as being shipped can be stressful. She appears to be in good health and is currently acclimating to her new environment. - Jun. 19, 2024
Rating by d***6 for Golden Eye Possible Het T+ Albino Blood Python
Amazing animal thank you all at NERD!! - Jun. 26, 2024
Rating by j***e for Enchi Spider Lesser Lucifer Malum Orange Dream Possible Pinstripe Ball Python
Great snake in perfect health, very beautiful and sweet! Very well packaged. Love the stickers and swag that came with him! Definitely a pleasure to do business with NERD. - Jun. 18, 2024
Rating by d***t for Pied Leopard Ball Python
I couldn’t be more satisfied. Thank you Kevin. You are awesome. - Jun. 13, 2024
Rating by l***s for Super Pastel Super Enchi Lucifer Bald Ball Python
This company has no custumer support! They ignored your messages. They don't reply on your messages until you will send it again or ignored your questions. Nothing mentioned about snake diet in the description. Didn't provide last date of feeding. - Jun. 19, 2024
Rating by s***a for CBB Boiga Cyanea (Green-Eyed Cat Snake) More Colubrid
Awesome communication, very healthy Great looking snake as described in the ad. Can't wait to do more business with this company again. Highly recommended. - May. 23, 2024
Rating by j***n for Breeder Female Yellow Belly Poss Het Candy Albino Ball Python
Purchasing from New England Reptiles is always a positive experience. Communication is excellent, especially enjoyed the help Kianna gave me regarding shipping. Beautiful snakes. Will definitely buy again! - May. 24, 2024
Rating by l***s for Representative Photos- ORANGE RED Flame Garter Snake CBB
Amazing - May. 16, 2024
Rating by m***3 for "Albert" The Rescue Colombian X Guyana Boa Constrictor - Forever Home
Great transaction. The snake arrived safely and very healthy, and the communication from the seller was appreciated to make sure shipping was scheduled at a convenient time and I had all the information I needed. I highly recommend NERD! - May. 09, 2024
Rating by c***s for Palmetto Corn Snake
Rating by c***s for Palmetto Corn Snake
Everyone was kind, patient, and helpful. The snake arrived safely and without issue. - May. 01, 2024
Rating by d***r for Mosaic California Kingsnake
Originally purchased this animal, but an overlook turned up didn't have her. But made another selection and I'm happy with. - Jun. 26, 2024
Rating by s***3 for Het Axanthic Possible Het Pied Ball Python
Prompt, responsive, and put the animals first. :) My baby rhino iguana arrived safely and in beautiful, healthy condition. Would 100% recommend and/or purchase from N.E.R.D. again! - May. 15, 2024
Rating by a***a for Rhino Iguanas Other Iguana
Great experience thank you NERD! - Apr. 03, 2024
Rating by j***8 for Citrus Purple Golden Albino Child Possible Tiger Reticulated Python
Beautiful , healthy animal. Shipped promptly and professionally. Good experience all around. - Apr. 03, 2024
Rating by a***r for Falcon Vanishing Pattern Hypo Honduran Milk Snake
Just make sure your phone number is updated... 😅 otherwise, everything with them went swimmingly 😁 - Apr. 11, 2024
Rating by u***n for Golden Child Cow Reticulated Python
The albino banded kingsnake I received was even more beautiful than in the pictures. I am extremely happy with my purchase. Communication, shipping time, and packaging were all great. I have already purchased more snakes from NERD. You guys rock! - Apr. 04, 2024
Rating by k***3 for Albino Banded California Kingsnake
Perfect had a bit of a mis understanding and they compensated me for it nerd is awesome and how they work with customers is how it should be everywhere - Mar. 29, 2024
Rating by j***9 for Mojave Ball Python
Rating by j***9 for Mojave Ball Python
Very pleased - Mar. 14, 2024
Rating by m***3 for Normal Asian Water Monitor - Super Friendly
Blood python looked whiter in picture as displayed I received it and it is more of a peach color but I am still very impressed by the colors on the snake - Apr. 03, 2024
Rating by h***7 for Magpie Possible Het T+ Albino Blood Python
I received healthy. Great transaction and customer service and packaging was on point. I highly recommend N.E.R.D. - Mar. 18, 2024
Rating by j***n for High White Albino California Kingsnake
Fantastic fast and smooth transaction! Love the snake and she’s doing well - Feb. 24, 2024
Rating by j***7 for Possible Toffee Albino Ball Python
Best customer service I have experienced on Morph Market. These guys treat you right and plus the snake was perfect. - Feb. 14, 2024
Rating by p***t for Lace Scaleless Head 50% Het Axanthic Ball Python
I don’t think I’ve ever experienced customer service as well as I did with this company. If I could rate more stars I would!! My snake is perfect and in perfect health, and customer service is incredible. Thank you!!! - Feb. 02, 2024
Rating by s***1 for Albino Banded California Kingsnake
I had a great experience with NERD. They have been around a long time and I would trust them every time. My snake arrived happy and healthy! Thanks! PS, Kianna in shipping is awesome! - Feb. 28, 2024
Rating by s***0 for Gray Banded King Snake Gray-Banded Kingsnake
. - Feb. 01, 2024
Rating by k***b for Black Head Leopard Het Pied Ball Python
Received snake as advertised. The animal was not shipped out on the date I had requested with shipping coordinator and arrived at fedex hub without my knowledge while I was out of town,and sat overnight until I was informed. Luckily alive and healthy - Jan. 28, 2024
Rating by z***e for Long Term Captive Southern White Lipped Python White-Lipped Python
Could not be happier with this transaction! Gecko is healthy and looks exactly like the pictures. Extremely pleased. Thank you! - Jan. 12, 2024
Rating by c***m for Red Stripe Tokay Gecko
Great service - Feb. 07, 2024
Rating by c***q for 2022 Tri-Color Hognose
Awsome experience buying from N.E.R.D ... super friendly and great communication 👏. Package was tits and reptile is amazing and healthy. Will definitely purchase more in the near future and also will recommend to Friends and family. - Jan. 11, 2024
Rating by i***g for Argus Monitor Lizard Other Monitor
First payment wasn't authorized, Messaged about shipping a certain day and was ignored, had to call them and talk to someone and was told to resubmit payment and they'd ship same day, and didn't, took over a month to finally get the snake shipped - Jan. 31, 2024
Rating by r***l for Hidden Gene Woma Granite Ball Python
They didn’t ship right before Christmas to minimize the risk of shipping delays. They put the welfare of their animals first. - Jan. 10, 2024
Rating by s***b for Hypo Tangerine Honduran Milk Snake
Thank you very much picked up in store - Dec. 13, 2023
Rating by x***3 for Mojave Enchi Odium Ball Python
Great experience and a healthy snake. Had a little communication hiccup but staff illnesses were the culprit so Im not going to knock em on that too much. They delivered on time and answered my questions after the delivery so I appreciate that. - Dec. 20, 2023
nerd replied: We love to hear it. I do apologize for the slight delay in correspondence, like you said, we had many call outs due to illness. =) - Dec. 20, 2023
Rating by n***s for Anerythristic Corn Snake
Everyone over at New England reptiles is fantastic to deal with, the 3 African giant millipedes arrived in exceptional shape, fast shipping. couldn’t be happier also they through in stickers and a lanyard and some other neat items. - Nov. 24, 2023
Rating by r***5 for Giant African Millipede
I had a really good experience with buying a snake from NERD. - Nov. 10, 2023
Rating by a***s for Coral Glow Enchi Fader Het Pied Ball Python
NERD is awesome! The animal is healthy and doing great! Can't recommend NERD enough. - Nov. 06, 2023
Rating by w***1 for Pinstripe Desert Ghost Ball Python
He is beautiful, chill temperament, and arrived safely and in good health. Shipped at 6pm from Connecticut and arrived at my local FedEx in the Midwest by 10am. - Nov. 02, 2023
Rating by a***h for Stripe Possible Het T+ Albino Blood Python
Kianna was so helpful. The original snake was already taken, so she helped me pick out my sweet boy. They truly produce gorgeous animals. I cannot believe how calm and gentle he is aside from being beautiful. A++ - Oct. 21, 2023
Rating by h***n for Black Edge Pied - White Snout Reticulated Python
Great communication! Very helpful with care instructions and all my other questions. They were especially careful to work with me around the weather. - Oct. 28, 2023
Rating by e***0 for Sonoran Desert Toad
Rating by e***0 for Sonoran Desert Toad
Figured id get a great transaction because of the name. These guys have been around forever so i am disappointed. Ignored my messages regarding them not eating then reguring. Smh. - Nov. 13, 2023
Rating by d***o for Well Established Gonyosoma Pair Of Gonyosoma Jansenii Black Tailed Rat Snake Other Rat Snake
Amazing animal and a really good price. He will deffinately add some quality to my collection. I will definitely do buisness with them again - Oct. 05, 2023
Rating by k***s for Coral Glow Enchi Piebald Pinstripe Ball Python
Amazing experience... everyone was very responsive and helpful. Will definitely do business with them again. Received him in perfect condition and has a great personality. 10 out of 10 recommend doing business with them - Sep. 24, 2023
nerd replied: We are happy that you love your animal! Thank you for the support! - Sep. 24, 2023
Rating by t***2 for Hypo Fire Het Snow Boa Constrictor
Very pleased with this boy I got today. Will definitely buy from them again. - Sep. 14, 2023
Rating by f***6 for Red Stripe Clown - Near Breeding Ball Python