Archives Jan. 13, 2022

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Changes to "On Hold" Ads

Sellers: To prepare for new features coming out as part of MorphMarket's NFS Initiative, we've made some back-end changes that improve our system's flexibility. We are going to FULLY explain these changes soon as we release new features in the coming weeks.

For the most part, you should not see any differences at this time, but there is one exception sellers should know about. ON HOLD is no longer a separate checkbox but part of the ad's availability setting as an alternative to FOR SALE, SOLD, etc. To account for this change, we had to convert ads which were previously marked as both ON HOLD and SOLD.

For older ads, we know these animals really are sold, and the on hold setting was just never updated (this is part of the reason why on hold is now an alternative to for sale or sold). However, for more recent ads, we realized sellers might have marked the animals as SOLD when they were actually still in their possession. This can happen in some cases while waiting for payment plans or good weather. We did not want sellers to lose track of these ads.

To account for this, ads which were marked as both SOLD and ON HOLD and were last modified in the last TWO months have been moved to ON HOLD and INACTIVE. While they will show up in your primary inventory tab alongside the FOR SALE ads, they are NOT visible to users because they have been rendered INACTIVE.

If you have actually sold it, you can simply go through and mark it as sold again (note that the new inventory system will soon make bulk updates like this very easy).

We apologize for any confusion or inconvenience. We viewed this as the least confusing way to move forward.

We will explain the full set of changes along with the exciting new features soon. If you have any questions please contact our Customer Success team, and we're happy to help!

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