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All sellers need to read about the MorphMarket's Default Store Policy that will take effect January 15, 2021. This update does not necessitate any changes to your business policies PROVIDED THAT you have overridden the Default Policy in the terms of your own custom Store Policy.
"This Default Store Policy defines a minimum set of expectations which will be applicable for Sellers who do not otherwise override them in their own Store Policy and/or communicate them in writing before the sale. These terms are subject to change, and it is therefore recommended that a Seller override them in their own Policy.
Note that while a custom Store Policy can and should override the following, it cannot override MorphMarket's Rules or provide immunity from the rules."
You can find and edit your own policy under the Seller Profile page.
The purpose is to provide a more uniform and predictable experience for both buyers and sellers on the site. Many sellers historically have had gaps in their store policy if it is defined at all, which creates a divergence of expectations between buyer and seller and challenges for MorphMarket in providing moderation.
Block User is a feature in our messaging system. This action is similar to Decline Inquiry but stronger. When a seller blocks an inquiring buyer, it will close that inquiry and prevent any future inquiries from the user.
Block User is a quick reply action that is found on your messages page with the other quick reply actions. Blocking will send a decline message and close this inquiry thread along with any others from the user. In addition, it prevents any new inquiries from the user.
To undo, re-open a thread, and click reply and use the unblock button. This will not, however, re-open all the threads.
Currently Block User is only available to a sellers receiving an inquiry. In the future it may be available more broadly, but the main purpose for now is to block repeated inquiries and this is only applicable to sellers. Last week, we added Block Store for buyers, a feature that excludes ads from a seller from search results.
In this feature we also repositioned the quick action buttons to reduce accidental presses.