This past month, we have been doing a lot of maintenance on our site as we increase the resources we are putting into the business. As a result, we have upgraded all of our core software. In many cases we jumped ahead by many years in the versions of software we’re using. This is great and adds a lot of stability in many respects. However, it looks like it has in the short run caused us to regress in performance to where the capacity issue is noticeably worse. Yesterday was a particularly bad day.
We wanted you to know that we are now shifting our focus from upgrading to improving performance so as to reduce this issue. In fact, we expect that in the near future the site will be running better than ever before. We invite you to read more about this and comment in our forums.
Scaling up in terms of site features and traffic capacity is an ongoing challenge that we are happy to face. We want to deliver the very highest quality service to the reptile industry. Thanks for your support through our "growing pains".