Category archives: Selling

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Customer Testimonials

Today we introduce “Customer Testimonials”, a new feature that highlights a seller’s positive customer feedback.

While all sellers are able to accumulate ratings, the Standard and Premium membership plans now allow a seller to promote several of these ratings directly on their Store Page.

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Seller Responsiveness Metrics

Great businesses don’t just provide a great product; they also provide great service. One metric of customer service is responsiveness to buyers. On MorphMarket we capture this in the Responsiveness Rating and Average Response Time.

We've just added several features related to Seller Responsiveness Metrics.

  • Responsiveness is now shown on the Store Page
  • New tools to help sellers locate and respond to messages needing a reply

Read all about it here: https://community.morphmarket.com/t/seller-responsiveness-metrics/2488

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How to Ship Live Reptiles

Responsible shipping is important for your animals, your customers, and the reputation of the whole hobby. It isn’t that hard but can be daunting the first time around.

For this reason, MorphMarket has partnered with our friends at ShipYourReptiles to produce this new guide: How to Ship Live Reptiles, showing the key steps and common pitfalls.

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Improve Your Brand Awareness

Think about how frequently companies get their brand name in front of you. You see brands in commercials, on billboards, at sponsoring events, and even in the names of buildings (e.g., "Target Field"). Advertising is expensive, but with the MorphMarket Reptile Community (MRC) we have created a new opportunity for you to expand your brand name for free.

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Facebook Live Sale Crackdown

Many of you are already aware that Facebook has been more actively enforcing its TOS and banning live animal sales. This has looked like them closing down classified ad groups. This has been going on for quite a while actually, but there seems to have been a major uptick in enforcement recently.

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We just sent out our periodical newsletter which goes to all our active sellers and members.

You can also read it here on the web.

If you are an active seller or member and it didn't show up in your inbox, dig it out of your promotional or spam folder so your mail will correctly categorize it in the future.

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We periodically send a newsletter to all our active sellers and members. Here's the Summer 2018 Updates.

If you are an active seller or member and it didn't show up in your inbox, dig it out of your promotional or spam folder so your mail will correctly categorize it in the future.

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Founding Members

One year ago this month, MorphMarket launched memberships as a way for sellers to support the site and obtain access to various levels of features. Without these members' participation, we could not grow and improve the site, nor would it be available at all.

We are grateful for all members and especially those who have supported us continuously since the beginning. To express our appreciation, we will now recognize all sellers who have and continue to maintain membership since 2017 with as "Founding Members". This badge is displayed on a member's Store page.

We plan to create more badges and ways of recognizing outstanding sellers and buyers in the future. Speaking of that, right now we are hard at work building the most requested feature on our site ever -- a two-way review system!